Compare Act! and Pipedrive
At a Glance
Market Segments
Small-Business (78.8% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
$60.00 1 user/mo
$24.00 1 Seats Per Month
Act!
Star Rating
(511)3.9 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 1 user/mo
Free Trial is available
Browse all 4 pricing plans
Pipedrive
Star Rating
(3,031)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface and strong sales automation tools. Users appreciate how it acts like a personal assistant, helping them manage daily tasks and follow-ups efficiently.
- According to verified reviews, Act! offers a robust contact management system, with users highlighting the depth of contact records and the ability to view comprehensive histories of interactions. This feature is particularly beneficial for teams managing multiple client touchpoints.
- Users say that Pipedrive's ease of use is a standout feature, with a strong mobile app and excellent integration capabilities. Reviewers find it simple to sort clients and manage communications, which enhances productivity for fast-moving teams.
- Reviewers mention that while Act! is straightforward and reliable for day-to-day sales management, it sometimes lacks the advanced automation features that Pipedrive users enjoy. This can make a difference for teams looking for more sophisticated sales processes.
- G2 reviewers highlight that Pipedrive's implementation process is quick and seamless, making it easy for new users to get started. In contrast, some Act! users have noted challenges with setup, indicating that it may require more time to configure effectively.
- According to recent feedback, both products have their strengths in customer support, but Pipedrive generally receives higher marks for its quality of support. Users appreciate the responsive assistance and resources available, which can be crucial for teams needing timely help.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Ultimate
$60.00
1 user/mo
Includes everything in Professional, plus:
- Marketing Automation (includes 50,000 sends/mo)
- Online Customer Portal
- Custom Industry Tables
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Act!
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
444
8.5
2,616
Ease of Use
7.9
449
8.9
2,656
Ease of Setup
7.3
241
8.7
1,665
Ease of Admin
7.6
199
8.6
1,023
Quality of Support
7.6
425
8.4
2,237
Has the product been a good partner in doing business?
7.5
189
8.7
991
Product Direction (% positive)
5.8
449
8.8
2,573
Features by Category
Sales Force Automation
8.4
303
|
Verified
8.5
2049
|
Verified
Feature Not Available
Feature Not Available
7.4
231
|
Verified
8.9
2125
|
Verified
8.1
288
|
Verified
8.6
2109
|
Verified
6.7
163
|
Verified
7.7
1617
|
Verified
7.5
258
|
Verified
8.4
1128
|
Verified
6.6
163
|
Verified
7.7
1615
|
Verified
6.6
169
|
Verified
7.7
1570
7.9
236
7.8
1674
Marketing Automation
7.2
213
|
Verified
7.5
1517
|
Verified
7.1
187
|
Verified
7.5
1494
|
Verified
7.7
225
|
Verified
8.5
1862
|
Verified
6.5
82
|
Verified
7.5
1447
|
Verified
Customer Support
7.4
194
7.9
1008
7.0
183
7.8
988
7.6
160
|
Verified
8.0
1020
7.0
172
7.5
1475
7.3
75
7.7
961
Reporting & Analytics
7.3
240
|
Verified
8.0
1878
|
Verified
7.4
231
|
Verified
8.3
1964
|
Verified
6.7
166
|
Verified
7.9
1722
|
Verified
Mobile & Social
Feature Not Available
7.6
1425
|
Verified
Feature Not Available
7.4
1376
|
Verified
6.4
153
|
Verified
7.9
1592
|
Verified
Platform
7.5
157
|
Verified
8.2
1351
|
Verified
7.2
136
|
Verified
8.3
1349
7.7
150
|
Verified
8.4
1360
|
Verified
6.9
98
|
Verified
8.2
1169
|
Verified
6.2
82
|
Verified
7.3
1059
|
Verified
7.2
132
|
Verified
7.8
1173
7.6
158
|
Verified
8.8
1337
|
Verified
7.3
131
|
Verified
7.8
1126
Integration
7.6
157
|
Verified
8.1
1233
|
Verified
6.6
109
|
Verified
8.0
1171
|
Verified
6.9
99
|
Verified
7.9
1099
|
Verified
Generative AI
5.0
36
Feature Not Available
Agentic AI - CRM
5.2
11
7.3
171
5.2
11
7.6
172
5.3
11
7.5
173
5.0
11
7.3
170
4.8
11
7.3
171
5.0
11
7.3
169
5.0
11
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
8.1
32
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Online Marketing
6.9
30
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
6.7
24
|
Verified
Not enough data
6.8
26
|
Verified
Not enough data
7.5
25
Not enough data
Lead Management
7.8
31
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.4
27
|
Verified
Not enough data
7.8
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
7.3
25
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Campaign Management
6.9
26
|
Verified
Not enough data
7.0
25
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
6.8
25
Not enough data
Social
7.0
27
Not enough data
6.7
26
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
6.3
26
Not enough data
6.5
27
|
Verified
Not enough data
Reporting & Analytics
7.6
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.7
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
6.6
26
|
Verified
Not enough data
Platform
8.2
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
6.1
22
|
Verified
Not enough data
7.7
25
|
Verified
Not enough data
6.8
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.0
33
|
Verified
Not enough data
7.0
26
|
Verified
Not enough data
6.6
24
|
Verified
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
256
Not enough data
8.2
257
Not enough data
8.1
249
Customizations
Not enough data
8.2
268
Not enough data
8.3
257
Not enough data
8.4
270
Not enough data
7.9
257
Not enough data
8.3
259
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Categories
Categories
Shared Categories
Act! and Pipedrive are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
5.1%
Insurance
4.5%
Other
70.6%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
9.9%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Alternatives
Discussions
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
Will it integrate with my ERP?
1 Comment
IM
Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
