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At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
$24.00 1 Seats Per Month
Act!
Star Rating
(504)3.9 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,826)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9 compared to Act!'s 7.9, making it more intuitive for new users. Reviewers mention that Pipedrive's user interface is clean and straightforward, which helps in quick onboarding.
- Reviewers mention that Pipedrive offers superior Opportunity & Pipeline Management features, scoring 8.8 against Act!'s 7.4. Users appreciate Pipedrive's visual pipeline view, which allows for better tracking of sales stages and opportunities.
- G2 users highlight Pipedrive's Quality of Support with a score of 8.4, while Act! scores 7.6. Reviewers say that Pipedrive's support team is responsive and helpful, often resolving issues quickly, which is crucial for small businesses.
- Users on G2 report that Pipedrive's Customization options are more robust, scoring 8.2 compared to Act!'s 7.4. Reviewers mention that Pipedrive allows for more tailored workflows and fields, which can be adapted to specific business needs.
- Reviewers mention that Act! has a strong Contact & Account Management feature with a score of 8.4, but Pipedrive slightly edges out with 8.5. Users appreciate the ability to manage contacts effectively in both systems, but Pipedrive's integration with other tools enhances its functionality.
- Users report that Pipedrive shines in Performance and Reliability, scoring 8.7 compared to Act!'s 7.5. Reviewers mention that Pipedrive's system is consistently fast and reliable, which is essential for maintaining productivity in a sales environment.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Act!
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
439
8.5
2,486
Ease of Use
7.9
444
8.9
2,522
Ease of Setup
7.4
236
8.7
1,541
Ease of Admin
7.6
198
8.6
995
Quality of Support
7.6
420
8.4
2,126
Has the product been a good partner in doing business?
7.5
188
8.7
963
Product Direction (% positive)
5.8
444
8.8
2,450
Features by Category
Sales Force Automation
8.5
301
|
Verified
8.5
2003
|
Verified
Feature Not Available
Feature Not Available
7.4
235
|
Verified
8.8
2038
|
Verified
8.1
290
|
Verified
8.6
2050
|
Verified
6.7
167
|
Verified
7.7
1609
|
Verified
7.6
261
|
Verified
8.3
1100
|
Verified
6.7
167
|
Verified
7.7
1610
|
Verified
6.7
172
|
Verified
7.7
1565
7.9
240
7.8
1667
Marketing Automation
7.2
216
|
Verified
7.5
1498
|
Verified
7.1
191
|
Verified
7.5
1483
|
Verified
7.7
228
|
Verified
8.5
1819
|
Verified
6.6
86
|
Verified
7.5
1446
|
Verified
Customer Support
7.4
197
7.9
1005
7.1
187
7.8
986
7.6
162
|
Verified
8.0
1016
7.0
176
7.5
1474
7.4
79
7.7
959
Reporting & Analytics
7.3
244
|
Verified
8.0
1853
|
Verified
7.4
235
|
Verified
8.3
1942
|
Verified
6.8
170
|
Verified
7.9
1716
|
Verified
Mobile & Social
Feature Not Available
7.6
1422
|
Verified
Feature Not Available
7.4
1376
|
Verified
6.5
157
|
Verified
7.9
1584
|
Verified
Platform
7.5
156
|
Verified
8.2
1334
|
Verified
7.2
137
|
Verified
8.3
1315
7.6
149
|
Verified
8.4
1352
|
Verified
6.9
99
|
Verified
8.2
1167
|
Verified
6.3
83
|
Verified
7.3
1059
|
Verified
7.2
131
|
Verified
7.8
1168
7.6
158
|
Verified
8.7
1317
|
Verified
7.3
132
|
Verified
7.8
1123
Integration
7.6
158
|
Verified
8.1
1224
|
Verified
6.7
110
|
Verified
8.0
1157
|
Verified
6.9
99
|
Verified
7.9
1090
|
Verified
Generative AI
5.5
39
Feature Not Available
Agentic AI - CRM
6.4
15
7.2
167
6.4
15
7.5
168
6.4
15
7.4
166
6.3
15
7.2
167
6.2
15
7.3
166
6.3
15
7.3
167
6.3
15
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
8.1
33
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.9
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
7.5
28
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
29
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.4
29
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
Platform
8.2
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
6.8
24
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
Act! and Pipedrive are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.1%
Marketing and Advertising
5.6%
Real Estate
5.4%
Construction
4.9%
Insurance
4.5%
Other
70.5%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
How should I get Pro to my mobile device?
1 Comment
ES
Outlook can be enough. If you use exchange. If you do not use exchange look into a program called Handheldcontact.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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