# Act! vs Oracle Sales Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Oracle Sales Cloud excels in handling large datasets and complex data operations, making it a strong choice for organizations that require robust data management capabilities. Users appreciate its ability to streamline lead management and sales forecasting, highlighting its flexibility in customization for tailored dashboards and workflows.
- **Users say** that Act! stands out for its user-friendly interface, which significantly enhances work efficiency. Reviewers mention that the intuitive design simplifies daily operations, allowing for easy organization and quick access to features, such as its effective search capabilities.
- **According to verified reviews** , Oracle Sales Cloud has a higher overall satisfaction score, reflecting its comprehensive CRM experience. Users frequently note that it provides multiple features that are easy to use, which contributes to a well-rounded experience in customer engagement.
- **Reviewers mention** that Act! is particularly appealing to small businesses, with a straightforward setup process that many find easy to navigate. This ease of implementation is often highlighted as a key advantage for users looking for a quick start without extensive training.
- **G2 reviewers highlight** that while Oracle Sales Cloud offers advanced features, some users have faced challenges with configuration and matching specific workflow needs. This indicates that it may require a more significant investment of time and resources for optimal use compared to Act!.
- **Users report** that both products have their strengths, but Act! tends to be favored for its affordability and ease of use, especially among small businesses. In contrast, Oracle Sales Cloud is often seen as a more powerful tool for larger enterprises that need extensive customization and data handling capabilities.



| | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 511 | 154 | 
| **Largest Market Segment** | Small-Business (78.8% of reviews) | Enterprise (50.0% of reviews) | 
| **Entry Level Price** | $60.00 1 user/mo | $65/ month per user | 

---
## Top Pros & Cons

### Act!

Pros:
- Ease of Use (33 reviews)
- Customer Management (21 reviews)

Cons:
- Missing Features (14 reviews)
- Integration Issues (13 reviews)

### Oracle Sales Cloud

Pros:
- Integration (4 reviews)
- Feature Richness (3 reviews)

Cons:
- Learning Curve (5 reviews)
- High Complexity (3 reviews)

---
## Ratings Comparison
| Rating | Act! | Oracle Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.2 (444 reviews) | 8.0 (110 reviews) | 
  | **Ease of Use** | 7.9 (449 reviews) | 7.8 (109 reviews) | 
  | **Ease of Setup** | 7.3 (241 reviews) | 6.9 (66 reviews) | 
  | **Ease of Admin** | 7.6 (199 reviews) | 6.8 (54 reviews) | 
  | **Quality of Support** | 7.6 (425 reviews) | 7.5 (102 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (189 reviews) | 7.1 (51 reviews) | 
  | **Product Direction (% positive)** | 5.8 (449 reviews) | 8.0 (103 reviews) | 

---
## Pricing

### Act!

#### Entry-Level Pricing

Plan: Act! Advantage Ultimate

Price: $60.00 1 user/mo

Description: Includes everything in Professional, plus:

Key Features:
- Marketing Automation (includes 50,000 sends/mo)
- Online Customer Portal
- Custom Industry Tables

[Browse all 4 editions](https://www.g2.com/products/act/pricing)

#### Free Trial

Yes

### Oracle Sales Cloud

#### Entry-Level Pricing

Plan: Professional Edition

Price: $65 / month per user

Key Features:
- CX Core
- Mobile App for Smartphones and Tablets
- Sales Analytics

[Browse all 4 editions](https://www.g2.com/products/oracle-sales-cloud/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Act!** | 6.8/10 | 349 |
| **Oracle Sales Cloud** | 7.5/10 | 107 |

#### Sales Force Automation

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | 8.4 (303 reviews) ✓ Verified | 7.7 (82 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.7 (61 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 7.4 (231 reviews) ✓ Verified | 7.6 (83 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.1 (288 reviews) ✓ Verified | 7.7 (79 reviews) ✓ Verified | 
| **Territory & Quota Management** | 6.7 (163 reviews) ✓ Verified | 7.4 (69 reviews) ✓ Verified | 
| **Desktop Integration** | 7.5 (258 reviews) ✓ Verified | 7.5 (71 reviews) ✓ Verified | 
| **Product & Price List Management** | 6.6 (163 reviews) ✓ Verified | 7.6 (72 reviews) ✓ Verified | 
| **Quote & Order Management** | 6.6 (169 reviews) ✓ Verified | 7.5 (69 reviews) ✓ Verified | 
| **Customer Contract Management** | 7.9 (236 reviews) | 7.6 (62 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Email Marketing** | 7.2 (213 reviews) ✓ Verified | 7.3 (56 reviews) ✓ Verified | 
| **Campaign Management** | 7.1 (187 reviews) ✓ Verified | Feature Not Available | 
| **Lead Management** | 7.7 (225 reviews) ✓ Verified | 7.6 (67 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 6.5 (82 reviews) ✓ Verified | Feature Not Available | 

#### Customer Support

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Case Management** | 7.4 (194 reviews) | 7.4 (60 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.0 (183 reviews) | 7.5 (61 reviews) ✓ Verified | 
| **Knowledge Base** | 7.6 (160 reviews) ✓ Verified | 7.5 (64 reviews) ✓ Verified | 
| **Call Center Features** | 7.0 (172 reviews) | 7.1 (56 reviews) ✓ Verified | 
| **Support Analytics** | 7.3 (75 reviews) | 7.3 (57 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Reporting** | 7.3 (240 reviews) ✓ Verified | 7.7 (73 reviews) ✓ Verified | 
| **Dashboards** | 7.4 (231 reviews) ✓ Verified | 7.7 (74 reviews) ✓ Verified | 
| **Forecasting** | 6.7 (166 reviews) ✓ Verified | 7.8 (66 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | 7.6 (61 reviews) ✓ Verified | 
| **Mobile User Support** | 6.4 (153 reviews) ✓ Verified | 7.4 (65 reviews) ✓ Verified | 

#### Platform

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Customization** | 7.5 (157 reviews) ✓ Verified | 7.3 (50 reviews) ✓ Verified | 
| **Workflow Capability** | 7.2 (136 reviews) ✓ Verified | 7.2 (45 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.7 (150 reviews) ✓ Verified | 7.5 (50 reviews) ✓ Verified | 
| **Internationalization** | 6.9 (98 reviews) ✓ Verified | 7.5 (38 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 6.2 (82 reviews) ✓ Verified | 7.5 (47 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.2 (132 reviews) ✓ Verified | 7.3 (45 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.6 (158 reviews) ✓ Verified | 7.4 (51 reviews) ✓ Verified | 
| **Output Document Generation** | 7.3 (131 reviews) ✓ Verified | 7.4 (37 reviews) ✓ Verified | 

#### Integration

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 7.6 (157 reviews) ✓ Verified | 7.0 (49 reviews) ✓ Verified | 
| **Integration APIs** | 6.6 (109 reviews) ✓ Verified | 7.0 (46 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 6.9 (99 reviews) ✓ Verified | 7.1 (38 reviews) ✓ Verified | 

#### Generative AI

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 5.0 (36 reviews) | 7.8 (17 reviews) | 

#### Agentic AI - CRM

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (11 reviews) | 8.0 (5 reviews) | 
| **Multi-step Planning** | 5.2 (11 reviews) | 7.3 (5 reviews) | 
| **Cross-system Integration** | 5.3 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 5.0 (11 reviews) | 7.7 (5 reviews) | 
| **Natural Language Interaction** | 4.8 (11 reviews) | 8.0 (5 reviews) | 
| **Proactive Assistance** | 5.0 (11 reviews) | 8.0 (5 reviews) | 
| **Decision Making** | 5.0 (11 reviews) | 7.7 (5 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Act!** | 7.2/10 | 41 |
| **Oracle Sales Cloud** | N/A | N/A |

#### Email Marketing

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Building and Personalizing Emails** | 8.1 (32 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 8.2 (32 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.2 (29 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 7.2 (27 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Landing Pages and Forms** | 6.9 (30 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 7.1 (28 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 6.7 (24 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 6.8 (26 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | 7.5 (25 reviews) | Not enough data | 

#### Lead Management

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Marketing Lead Database** | 7.8 (31 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | 8.1 (29 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | 7.9 (28 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 7.4 (27 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | 7.8 (27 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 7.1 (26 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | 7.3 (25 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 7.2 (27 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Program Management** | 6.9 (26 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 7.0 (25 reviews) ✓ Verified | Not enough data | 
| **Calendaring** | 8.3 (30 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | 6.8 (25 reviews) | Not enough data | 

#### Social

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Social Listening** | 7.0 (27 reviews) | Not enough data | 
| **Social Sharing** | 6.7 (26 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | 6.7 (27 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | 6.3 (26 reviews) | Not enough data | 
| **Social Media Advertising** | 6.5 (27 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Basic Reporting** | 7.6 (28 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 6.9 (27 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 6.7 (26 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | 6.3 (28 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 6.6 (26 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Customization ** | 8.2 (28 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 6.9 (26 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 7.6 (26 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 6.7 (23 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 6.1 (22 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 7.7 (25 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 6.8 (27 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 7.0 (33 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.0 (26 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 6.6 (24 reviews) ✓ Verified | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Act! (1):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)



---
## Reviewer Demographics

### By Company Size

| Segment | Act! | Oracle Sales Cloud | 
|---|---|---|
| **Small-Business** | 78.8% | 15.9% | 
| **Mid-Market** | 16.9% | 34.1% | 
| **Enterprise** | 4.3% | 50.0% | 

### By Industry

#### Act!

- **Financial Services:** 9.0%
- **Marketing and Advertising:** 5.5%
- **Real Estate:** 5.3%
- **Construction:** 5.1%
- **Insurance:** 4.5%
- **Information Technology and Services:** 3.9%
- **Computer Software:** 3.7%
- **Non-Profit Organization Management:** 2.2%
- **Wholesale:** 2.0%
- **Health, Wellness and Fitness:** 2.0%
- **Other:** 56.7%

#### Oracle Sales Cloud

- **Information Technology and Services:** 18.1%
- **Computer Software:** 9.4%
- **Financial Services:** 5.1%
- **Automotive:** 3.6%
- **Accounting:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Food & Beverages:** 2.2%
- **Health, Wellness and Fitness:** 2.2%
- **Human Resources:** 2.2%
- **Insurance:** 2.2%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to Act!

- [GreenRope](https://www.g2.com/products/greenrope/reviews) — 4.3/5 stars (225 reviews)
- [Keap](https://www.g2.com/products/thryv-keap/reviews) — 3.8/5 stars (26 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1112 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)

### Alternatives to Oracle Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1112 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)

---
## Top Discussions

### Act!

- Title: [How should I get Pro to my mobile device?](https://www.g2.com/discussions/how-should-i-get-pro-to-my-mobile-device-7d03ea84-6ea4-471b-adcc-5dfbdbb1de17) — 2 comments, 1 upvote
  > **Top comment:** "If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your..."
- Title: [Assigning contacts to users?](https://www.g2.com/discussions/assigning-contacts-to-users) — 2 comments, 1 upvote
  > **Top comment:** "It all comes down to how you want to implement this territory management. 

You can set security roles for the users and contact entries to enable or..."
- Title: [Will it integrate with my ERP?](https://www.g2.com/discussions/will-it-integrate-with-my-erp) — 1 comment, 1 upvote
  > **Top comment:** "Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using."
- Title: [How do I hire an office assistant who is trained to use Act!, without having to train them?](https://www.g2.com/discussions/how-do-i-hire-an-office-assistant-who-is-trained-to-use-act-without-having-to-train-them) — 1 comment, 1 upvote
  > **Top comment:** "Hi, we are a partner of Act! in the Philippines.

We can assist you in setting up your AMA and other things in Act!.

You might want to send me an email..."
- Title: [Pay but no play](https://www.g2.com/discussions/33997-pay-but-no-play) — 1 comment, 1 upvote
  > **Top comment:** "Call their technical support. They really are attentive!"

### Oracle Sales Cloud

- Title: [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) — 2 comments
  > **Top comment:** "No"
- Title: [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence.  For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) — 1 comment, 1 upvote
  > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..."
- Title: [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) — 1 comment
  > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..."
- Title: [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) — 1 comment
  > **Top comment:** "Oracle Engagement Cloud is a previous name, for what is now called Oracle CX Sales.

The fact of the market is this: every staff in every business is..."
- Title: [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) — 1 comment, 1 upvote
  > **Top comment:** "Yes, Engagement Cloud has a dedicated module to manage partners:..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/act-vs-oracle-sales-cloud)