Compare Act! and Odoo CRM 
Featured Products
At a Glance
Market Segments
Small-Business (78.8% of reviews)
Small-Business (66.9% of reviews)
Entry-Level Pricing
$60.00 1 user/mo
$24 per app/ per user/ per month
Act!
Star Rating
(511)3.9 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansOdoo CRM
Star Rating
(194)4.1 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Act! excels in contact and account management, with users appreciating its intuitive interface and robust search features. Many find it user-friendly, which significantly enhances their work efficiency.
- Users say Odoo CRM shines in lead management, allowing for seamless organization of leads in one place. Reviewers highlight the effectiveness of its email marketing tools, which simplify customer communication and enhance overall marketing efforts.
- According to verified reviews, Act! has a strong presence in the small business market, with a majority of its users coming from this segment. This focus allows it to cater specifically to the needs of smaller organizations, making it a popular choice among them.
- Reviewers mention that Odoo CRM is particularly cost-effective, with a lower entry-level price compared to Act!. Users appreciate the value it offers, especially for businesses looking for a comprehensive CRM solution without breaking the bank.
- G2 reviewers highlight that while Act! has a straightforward setup process, Odoo CRM is noted for its ease of implementation, making it accessible for businesses of all sizes. Users find it easy to deploy, whether on-premise or in the cloud, which is a significant advantage for many.
- Users report that both products have their strengths in support quality, but Odoo CRM edges out slightly with a higher rating. Reviewers appreciate the responsive support from Odoo, which enhances their overall experience and satisfaction with the product.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Ultimate
$60.00
1 user/mo
Includes everything in Professional, plus:
- Marketing Automation (includes 50,000 sends/mo)
- Online Customer Portal
- Custom Industry Tables
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
Act!
Free Trial is available
Odoo CRM
Free Trial is available
Ratings
Meets Requirements
8.2
444
8.2
134
Ease of Use
7.9
449
8.2
138
Ease of Setup
7.3
241
7.7
100
Ease of Admin
7.6
199
8.1
62
Quality of Support
7.6
425
7.8
133
Has the product been a good partner in doing business?
7.5
189
8.2
66
Product Direction (% positive)
5.8
449
8.5
128
Features by Category
Sales Force Automation
8.4
303
|
Verified
8.0
94
|
Verified
Feature Not Available
8.0
69
7.4
231
|
Verified
8.5
96
|
Verified
8.1
288
|
Verified
8.2
93
|
Verified
6.7
163
|
Verified
7.6
75
|
Verified
7.5
258
|
Verified
7.8
79
|
Verified
6.6
163
|
Verified
7.8
81
|
Verified
6.6
169
|
Verified
8.2
85
|
Verified
7.9
236
8.1
86
|
Verified
Marketing Automation
7.2
213
|
Verified
8.2
73
|
Verified
7.1
187
|
Verified
8.1
69
7.7
225
|
Verified
8.5
83
|
Verified
6.5
82
|
Verified
8.0
63
|
Verified
Customer Support
7.4
194
8.0
69
|
Verified
7.0
183
8.1
70
|
Verified
7.6
160
|
Verified
7.6
73
|
Verified
7.0
172
7.6
67
|
Verified
7.3
75
7.8
71
|
Verified
Reporting & Analytics
7.3
240
|
Verified
8.0
84
|
Verified
7.4
231
|
Verified
8.1
87
|
Verified
6.7
166
|
Verified
7.6
72
|
Verified
Mobile & Social
Feature Not Available
7.9
66
|
Verified
Feature Not Available
7.7
62
|
Verified
6.4
153
|
Verified
7.5
71
|
Verified
Platform
7.5
157
|
Verified
8.3
61
|
Verified
7.2
136
|
Verified
7.9
60
|
Verified
7.7
150
|
Verified
8.4
62
|
Verified
6.9
98
|
Verified
7.9
54
|
Verified
6.2
82
|
Verified
8.3
53
|
Verified
7.2
132
|
Verified
7.7
55
|
Verified
7.6
158
|
Verified
8.5
62
|
Verified
7.3
131
|
Verified
7.8
56
|
Verified
Integration
7.6
157
|
Verified
8.0
57
|
Verified
6.6
109
|
Verified
7.9
53
|
Verified
6.9
99
|
Verified
7.7
51
|
Verified
Generative AI
5.0
36
7.4
32
Agentic AI - CRM
5.2
11
7.9
15
5.2
11
8.8
16
5.3
11
9.0
18
5.0
11
8.5
14
4.8
11
8.6
13
5.0
11
8.3
13
5.0
11
8.8
15
Email Marketing
8.1
32
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Online Marketing
6.9
30
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
6.7
24
|
Verified
Not enough data
6.8
26
|
Verified
Not enough data
7.5
25
Not enough data
Lead Management
7.8
31
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.4
27
|
Verified
Not enough data
7.8
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
7.3
25
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Campaign Management
6.9
26
|
Verified
Not enough data
7.0
25
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
6.8
25
Not enough data
Social
7.0
27
Not enough data
6.7
26
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
6.3
26
Not enough data
6.5
27
|
Verified
Not enough data
Reporting & Analytics
7.6
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.7
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
6.6
26
|
Verified
Not enough data
Platform
8.2
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
6.1
22
|
Verified
Not enough data
7.7
25
|
Verified
Not enough data
6.8
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.0
33
|
Verified
Not enough data
7.0
26
|
Verified
Not enough data
6.6
24
|
Verified
Not enough data
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
5.1%
Insurance
4.5%
Other
70.6%
Information Technology and Services
14.3%
Computer Software
8.3%
Construction
5.4%
Marketing and Advertising
3.6%
Consulting
3.0%
Other
65.5%
Alternatives
Discussions
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
Will it integrate with my ERP?
1 Comment
IM
Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using.Read more
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
