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Compare Act! and monday CRM 
Featured Products
At a Glance
Market Segments
Small-Business (79.0% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
$12.00 Per Month
Act!
Star Rating
(506)3.9 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansmonday CRM
Star Rating
(1,093)4.6 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that monday CRM excels in user satisfaction, boasting a significantly higher overall score compared to Act!. Users appreciate its intuitive design and ease of use, which enhances daily operations and organization.
- According to verified reviews, the implementation process for monday CRM is notably quick, with users highlighting that they were able to set up their CRM in just a few hours. In contrast, while Act! is described as user-friendly, some users have mentioned challenges in matching specific workflow needs.
- Users say that monday CRM's no-code automation features are a game changer, allowing teams to create campaign flows independently without technical assistance. This flexibility is contrasted with Act!, where users have expressed a desire for more robust automation capabilities.
- Reviewers mention that monday CRM's campaign management tools, including campaign boards, simplify tracking and execution stages, making it easier to monitor progress. Act! users, while appreciating its search features, have noted that it lacks some of the streamlined campaign management functionalities found in monday CRM.
- G2 reviewers highlight that monday CRM offers superior support quality, with users praising the helpfulness of the customer support portal and knowledge base. Act! users have reported decent support but feel that it could be improved to match the responsiveness of monday CRM.
- According to recent feedback, both products serve small businesses well, but monday CRM's lower entry-level price makes it a more accessible option for startups and smaller teams. Act!, while offering a robust feature set, is seen as a pricier choice for similar functionalities.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Act!
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.2
441
8.6
787
Ease of Use
7.9
446
8.9
831
Ease of Setup
7.4
238
8.5
621
Ease of Admin
7.6
200
8.9
462
Quality of Support
7.7
422
8.5
699
Has the product been a good partner in doing business?
7.5
190
8.9
456
Product Direction (% positive)
5.8
446
9.3
765
Features by Category
Sales Force Automation
8.5
302
|
Verified
8.5
536
Feature Not Available
7.8
467
7.4
235
|
Verified
8.6
539
8.1
291
|
Verified
8.8
570
6.7
167
|
Verified
7.6
439
7.6
261
|
Verified
8.3
489
6.7
167
|
Verified
7.7
443
6.7
173
|
Verified
7.5
446
7.9
240
7.9
473
Marketing Automation
7.2
216
|
Verified
7.5
458
7.1
191
|
Verified
7.7
454
7.7
228
|
Verified
8.6
527
6.6
86
|
Verified
7.5
430
Customer Support
7.4
197
8.2
468
7.1
187
7.8
406
7.6
162
|
Verified
8.2
431
7.0
176
7.0
390
7.4
79
7.8
444
Reporting & Analytics
7.3
244
|
Verified
8.2
502
7.4
235
|
Verified
8.7
555
6.8
170
|
Verified
8.0
460
Mobile & Social
Feature Not Available
7.8
377
Feature Not Available
7.2
341
6.5
157
|
Verified
7.7
467
Platform
7.5
156
|
Verified
8.7
515
7.2
137
|
Verified
8.7
507
7.6
149
|
Verified
8.6
516
6.9
99
|
Verified
8.1
437
6.3
83
|
Verified
7.6
387
7.2
132
|
Verified
8.0
471
7.6
158
|
Verified
8.5
501
7.3
132
|
Verified
7.8
433
Integration
7.6
158
|
Verified
8.2
468
6.7
110
|
Verified
7.9
416
6.9
99
|
Verified
8.0
407
Generative AI
5.5
39
7.1
310
Agentic AI - CRM
6.4
15
7.2
58
6.4
15
7.4
58
6.4
15
7.4
55
6.3
15
7.3
57
6.2
15
7.2
56
6.3
15
7.2
56
6.3
15
7.1
56
Email Marketing
8.1
33
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.9
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
7.5
28
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
29
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.4
29
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
Platform
8.2
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
6.8
24
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
Not enough data
7.3
215
Not enough data
7.7
231
Not enough data
7.5
209
Not enough data
7.8
221
Personalization
Not enough data
8.2
258
Not enough data
8.2
245
Not enough data
8.9
274
Not enough data
8.6
246
Administrative
Not enough data
8.1
253
Not enough data
8.2
245
Not enough data
7.8
199
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
Not enough data
8.1
167
Not enough data
7.9
143
Not enough data
Feature Not Available
Customizations
Not enough data
8.2
186
Not enough data
8.2
94
Not enough data
8.5
190
Not enough data
7.9
88
Not enough data
8.2
185
Generative AI
Not enough data
7.4
132
Categories
Categories
Shared Categories
Act! and monday CRM are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
monday CRM is categorized as Email Tracking and Sales Performance Management
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
4.9%
Insurance
4.5%
Other
70.6%
Marketing and Advertising
12.4%
Information Technology and Services
7.8%
Construction
4.7%
Computer Software
4.6%
Real Estate
3.8%
Other
66.7%
Alternatives
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Each time I click the email icon in ACT to start an email message in Outlook, I get a box...
1 Comment
JM
As far as I can tell, this is more an issue with Outlook than with Act!
Basically, there are 2 potential causes for this issue. Either A) your Security...Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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