Compare Act! and monday CRM 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
$12.00 Per Month
Act!
Star Rating
(510)3.9 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansmonday CRM
Star Rating
(1,130)4.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that monday CRM excels in scalability, allowing teams to grow seamlessly. Users appreciate how it lets them add more users and pipelines without disrupting existing workflows, making it a strong choice for businesses anticipating growth.
- Users say that Act! offers a user-friendly experience right from the start, with many finding it intuitive and organized. One reviewer highlighted the value of the calendar feature for managing follow-ups, which helps keep tasks on track without the need for constant reminders.
- Reviewers mention that monday CRM's automation capabilities significantly enhance productivity. Users have noted that it helps create tasks and reminders automatically when deals stall, which saves time and reduces the need for daily check-ins.
- According to verified reviews, Act! faces challenges in setup and configuration, with some users reporting difficulties in matching their specific workflow needs. However, recent advancements have been praised for their simplicity and connectivity, indicating ongoing improvements.
- Users highlight that monday CRM provides a better overall support experience, with a higher quality of assistance reported. Reviewers appreciate the resources available, which contribute to a smoother onboarding process and ongoing user satisfaction.
- G2 reviewers note that while Act! has a solid foundation for contact and account management, monday CRM outperforms it in opportunity and pipeline management, with users finding it easier to track and analyze their sales processes effectively.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Act!
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.2
444
8.6
803
Ease of Use
7.9
449
8.9
865
Ease of Setup
7.3
241
8.5
654
Ease of Admin
7.6
199
8.9
465
Quality of Support
7.6
425
8.5
714
Has the product been a good partner in doing business?
7.5
189
8.9
459
Product Direction (% positive)
5.8
449
9.3
780
Features by Category
Sales Force Automation
8.4
306
|
Verified
8.5
549
Feature Not Available
7.8
472
7.4
235
|
Verified
8.6
558
8.1
292
|
Verified
8.8
581
6.7
167
|
Verified
7.6
444
7.5
262
|
Verified
8.3
495
6.7
167
|
Verified
7.7
448
6.7
173
|
Verified
7.5
450
7.9
240
7.9
477
Marketing Automation
7.2
217
|
Verified
7.5
463
7.1
191
|
Verified
7.7
463
7.7
229
|
Verified
8.6
539
6.6
86
|
Verified
7.5
438
Customer Support
7.4
197
8.2
473
7.1
187
7.8
411
7.7
163
|
Verified
8.2
435
7.0
176
7.0
394
7.4
79
7.8
448
Reporting & Analytics
7.3
244
|
Verified
8.2
516
7.4
235
|
Verified
8.7
566
6.8
170
|
Verified
8.0
466
Mobile & Social
Feature Not Available
7.8
384
Feature Not Available
7.3
345
6.5
157
|
Verified
7.7
472
Platform
7.5
157
|
Verified
8.7
524
7.2
137
|
Verified
8.7
515
7.7
150
|
Verified
8.6
516
6.9
99
|
Verified
8.1
437
6.3
83
|
Verified
7.6
387
7.2
133
|
Verified
8.0
471
7.6
158
|
Verified
8.5
504
7.3
132
|
Verified
7.8
434
Integration
7.6
158
|
Verified
8.2
468
6.7
110
|
Verified
7.9
417
6.9
99
|
Verified
8.0
408
Generative AI
5.5
40
7.1
314
Agentic AI - CRM
6.4
15
7.3
62
6.4
15
7.5
62
6.4
15
7.5
59
6.3
15
7.3
61
6.2
15
7.2
61
6.3
15
7.3
61
6.3
15
7.1
61
Email Marketing
8.1
33
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.9
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
7.5
28
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
29
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.4
29
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
Platform
8.2
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
6.8
24
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
Not enough data
7.3
215
Not enough data
7.7
231
Not enough data
7.5
209
Not enough data
7.8
221
Personalization
Not enough data
8.2
258
Not enough data
8.2
245
Not enough data
8.9
274
Not enough data
8.6
246
Administrative
Not enough data
8.1
253
Not enough data
8.2
246
Not enough data
7.8
199
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
Not enough data
8.1
167
Not enough data
7.9
143
Not enough data
Feature Not Available
Customizations
Not enough data
8.1
187
Not enough data
8.2
94
Not enough data
8.5
191
Not enough data
7.9
88
Not enough data
8.2
185
Generative AI
Not enough data
7.4
132
Categories
Categories
Shared Categories
Act! and monday CRM are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
monday CRM is categorized as Email Tracking and Sales Performance Management
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
4.9%
Insurance
4.5%
Other
70.8%
Marketing and Advertising
12.5%
Information Technology and Services
7.8%
Construction
4.6%
Computer Software
4.5%
Real Estate
3.7%
Other
66.8%
Alternatives
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
How should I get Pro to my mobile device?
1 Comment
ES
Outlook can be enough. If you use exchange. If you do not use exchange look into a program called Handheldcontact.Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
2 Comments
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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