Compare Act! and FIVE CRM 
Featured Products
At a Glance
Market Segments
Small-Business (78.8% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$60.00 1 user/mo
No pricing available
Act!
Star Rating
(511)3.9 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansFIVE CRM
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FIVE CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Act! excels in user satisfaction, with a significantly higher overall score compared to FIVE CRM. Users appreciate its easy interface and intuitive design, which enhances daily operations and organization.
- According to verified reviews, Act! has a much larger user base, reflected in its total number of reviews. With 491 reviews compared to FIVE CRM's 12, users can feel more confident in the reliability of Act!'s feedback and performance insights.
- Users say that Act! offers a straightforward setup process, making it easier for new users to get started. Recent feedback highlights the intuitive onboarding wizard that simplifies initial configuration, while FIVE CRM's setup experience is less documented due to fewer reviews.
- Reviewers mention that FIVE CRM shines in its customizability and marketing capabilities, making it a useful tool for those looking to streamline tasks. Users have noted its effectiveness in building a logical platform for CRM, which can be particularly beneficial for new users.
- G2 reviewers highlight that Act! has a strong performance in contact and account management, with users noting its robust features. However, FIVE CRM matches this performance, indicating that both products are competitive in this area.
- Users report that while Act! has a solid quality of support, FIVE CRM outperforms it in this regard, with higher ratings for support quality. This suggests that users may find more responsive assistance with FIVE CRM, which can be crucial for businesses needing reliable help.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Ultimate
$60.00
1 user/mo
Includes everything in Professional, plus:
- Marketing Automation (includes 50,000 sends/mo)
- Online Customer Portal
- Custom Industry Tables
FIVE CRM
No pricing availableFree Trial
Act!
Free Trial is available
FIVE CRM
No trial information availableRatings
Meets Requirements
8.2
444
8.8
10
Ease of Use
7.9
449
8.2
10
Ease of Setup
7.3
241
Not enough data
Ease of Admin
7.6
199
Not enough data
Quality of Support
7.6
425
8.3
9
Has the product been a good partner in doing business?
7.5
189
Not enough data
Product Direction (% positive)
5.8
449
8.8
10
Features by Category
Sales Force Automation
8.4
303
|
Verified
8.5
8
Feature Not Available
7.7
5
7.4
231
|
Verified
8.1
7
8.1
288
|
Verified
8.1
8
6.7
163
|
Verified
8.3
6
7.5
258
|
Verified
8.3
7
6.6
163
|
Verified
8.3
6
6.6
169
|
Verified
8.3
6
7.9
236
7.9
7
Marketing Automation
7.2
213
|
Verified
9.0
7
7.1
187
|
Verified
9.0
7
7.7
225
|
Verified
8.8
7
6.5
82
|
Verified
8.0
5
Customer Support
7.4
194
8.1
6
7.0
183
7.8
6
7.6
160
|
Verified
7.6
7
7.0
172
8.6
6
7.3
75
7.7
5
Reporting & Analytics
7.3
240
|
Verified
8.1
6
7.4
231
|
Verified
8.6
7
6.7
166
|
Verified
8.0
5
Mobile & Social
Feature Not Available
7.7
5
Feature Not Available
8.3
5
6.4
153
|
Verified
8.3
5
Platform
7.5
157
|
Verified
Not enough data
7.2
136
|
Verified
Not enough data
7.7
150
|
Verified
Not enough data
6.9
98
|
Verified
Not enough data
6.2
82
|
Verified
Not enough data
7.2
132
|
Verified
Not enough data
7.6
158
|
Verified
Not enough data
7.3
131
|
Verified
Not enough data
Integration
7.6
157
|
Verified
Not enough data
6.6
109
|
Verified
Not enough data
6.9
99
|
Verified
Not enough data
Generative AI
5.0
36
Not enough data
Agentic AI - CRM
5.2
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.0
11
Not enough data
4.8
11
Not enough data
5.0
11
Not enough data
5.0
11
Not enough data
Email Marketing
8.1
32
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Online Marketing
6.9
30
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
6.7
24
|
Verified
Not enough data
6.8
26
|
Verified
Not enough data
7.5
25
Not enough data
Lead Management
7.8
31
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.4
27
|
Verified
Not enough data
7.8
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
7.3
25
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Campaign Management
6.9
26
|
Verified
Not enough data
7.0
25
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
6.8
25
Not enough data
Social
7.0
27
Not enough data
6.7
26
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
6.3
26
Not enough data
6.5
27
|
Verified
Not enough data
Reporting & Analytics
7.6
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.7
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
6.6
26
|
Verified
Not enough data
Platform
8.2
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
6.1
22
|
Verified
Not enough data
7.7
25
|
Verified
Not enough data
6.8
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.0
33
|
Verified
Not enough data
7.0
26
|
Verified
Not enough data
6.6
24
|
Verified
Not enough data
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FIVE CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
5.1%
Insurance
4.5%
Other
70.6%
Financial Services
16.7%
Accounting
16.7%
Staffing and Recruiting
8.3%
Mental Health Care
8.3%
Marketing and Advertising
8.3%
Other
41.7%
Alternatives
Discussions
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
Will it integrate with my ERP?
1 Comment
IM
Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using.Read more
FIVE CRM has no discussions with answers
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