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Compare Act! and Copper 
Featured Products
At a Glance
Market Segments
Small-Business (79.0% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
Starting at $9.00 Per Month
Act!
Star Rating
(506)3.9 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansCopper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Copper excels in user experience, with many praising its seamless integration with Google Workspace. Users appreciate how it allows them to manage contacts and view activity directly within Gmail, making daily tasks more efficient.
- According to verified reviews, Act! is recognized for its user-friendly interface, with users highlighting its easy navigation and search features. This intuitive design reportedly enhances work efficiency, making it a solid choice for those who prioritize simplicity.
- Users say that Copper's ease of setup is a significant advantage, with many noting that they didn't have to learn a new tool due to its smooth integration with existing workflows. This contrasts with some feedback on Act!, where users mentioned challenges in configuration.
- Reviewers mention that while Act! is well-suited for small businesses, it sometimes struggles to meet specific workflow needs, which can lead to frustration during implementation. In contrast, Copper's adaptability to user requirements has been positively highlighted.
- G2 reviewers highlight the quality of support provided by Copper, with many users appreciating the responsive assistance they receive. Act! users, while generally satisfied, have reported mixed experiences regarding support quality, indicating room for improvement.
- According to recent feedback, both products cater well to small businesses, but Copper's overall higher ratings in areas like opportunity management and reporting suggest it may offer more robust features for users looking to optimize their sales processes.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Free Trial
Act!
Free Trial is available
Copper
Free Trial is available
Ratings
Meets Requirements
8.2
441
8.7
923
Ease of Use
7.9
446
9.1
934
Ease of Setup
7.3
238
8.7
438
Ease of Admin
7.6
199
8.9
417
Quality of Support
7.6
422
8.6
855
Has the product been a good partner in doing business?
7.5
189
9.0
412
Product Direction (% positive)
5.8
446
9.0
865
Features by Category
Sales Force Automation
8.4
303
|
Verified
8.9
652
|
Verified
Feature Not Available
Feature Not Available
7.4
235
|
Verified
8.8
656
|
Verified
8.1
291
|
Verified
8.4
655
|
Verified
6.7
167
|
Verified
7.6
354
|
Verified
7.5
262
|
Verified
8.8
531
|
Verified
6.7
167
|
Verified
7.9
338
6.7
173
|
Verified
7.6
311
7.9
240
8.3
404
Marketing Automation
7.2
216
|
Verified
7.9
434
|
Verified
7.1
191
|
Verified
Feature Not Available
7.7
228
|
Verified
8.6
593
|
Verified
6.6
86
|
Verified
Feature Not Available
Customer Support
7.4
197
8.2
389
7.1
187
8.0
398
7.6
162
|
Verified
8.2
453
7.0
176
7.8
316
7.4
79
8.0
352
Reporting & Analytics
7.3
244
|
Verified
8.1
561
|
Verified
7.4
235
|
Verified
8.3
637
|
Verified
6.8
170
|
Verified
8.1
473
|
Verified
Mobile & Social
Feature Not Available
8.1
349
|
Verified
Feature Not Available
8.1
335
|
Verified
6.5
157
|
Verified
8.4
471
|
Verified
Platform
7.5
156
|
Verified
8.3
319
|
Verified
7.2
137
|
Verified
8.4
315
|
Verified
7.6
149
|
Verified
8.6
330
|
Verified
6.9
99
|
Verified
8.0
197
|
Verified
6.3
83
|
Verified
7.7
157
7.2
132
|
Verified
7.7
226
7.6
158
|
Verified
8.7
328
|
Verified
7.3
132
|
Verified
7.8
193
Integration
7.6
158
|
Verified
8.6
303
|
Verified
6.7
110
|
Verified
8.2
252
|
Verified
6.9
99
|
Verified
7.9
238
|
Verified
Generative AI
5.5
39
6.5
32
Agentic AI - CRM
6.4
15
8.5
10
6.4
15
8.5
10
6.4
15
8.5
10
6.3
15
8.0
10
6.2
15
8.0
10
6.3
15
8.5
10
6.3
15
8.7
10
Email Marketing
8.1
33
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.9
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
7.5
28
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
29
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.4
29
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
Platform
8.2
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
6.8
24
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
9.3
5
Incentives
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Personalization
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Administrative
Not enough data
8.0
5
Not enough data
Feature Not Available
Not enough data
8.3
5
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Act! and Copper are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
Copper is categorized as Email Tracking, Online Form Builder, Sales Analytics, Sales Performance Management, and Google Workspace for Sales
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
4.9%
Insurance
4.5%
Other
70.6%
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Alternatives
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Each time I click the email icon in ACT to start an email message in Outlook, I get a box...
1 Comment
JM
As far as I can tell, this is more an issue with Outlook than with Act!
Basically, there are 2 potential causes for this issue. Either A) your Security...Read more
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
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