Compare Act! and ConvergeHub 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
$116.99 1 user Per Month
Act!
Star Rating
(510)3.9 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansConvergeHub
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$116.99 1 user Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Act! offers a user-friendly interface that enhances work efficiency, with many users appreciating its intuitive design and easy search features. However, some users have noted that it can struggle to meet specific workflow needs, leading to configuration challenges.
- Users say that ConvergeHub excels in providing a clean and simple user experience, making it accessible even for non-tech staff. Reviewers highlight its flexibility and intuitive setup process, which allows for easy customization to fit various business needs.
- According to verified reviews, Act! has a higher total number of reviews, indicating a broader user base and more diverse feedback. This suggests that while it may have some challenges, many users find value in its features, particularly for small businesses.
- Reviewers mention that ConvergeHub's support quality is notably high, with users praising the responsiveness and helpfulness of the support team. This contrasts with Act!, where some users have expressed a desire for improved support options.
- G2 reviewers highlight that Act! has a more affordable entry-level price, making it an attractive option for small businesses on a budget. However, this lower cost may come with trade-offs in terms of advanced features and overall satisfaction compared to ConvergeHub.
- Users report that while Act! has a solid set of features for contact and account management, ConvergeHub outshines it in areas like lead management and marketing analytics, with users noting its superior capabilities in tracking and nurturing leads effectively.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
ConvergeHub
ENTERPRISE
$116.99
1 user Per Month
Comprehensive automation, advanced tools and unlimited customization for exponential growth.
- All the Starter Plan features plus..
- Campaigns and Broadcasts
- Lists and Segmentation
Free Trial
Act!
Free Trial is available
ConvergeHub
Free Trial is available
Ratings
Meets Requirements
8.2
444
8.9
25
Ease of Use
7.9
449
9.2
27
Ease of Setup
7.3
241
9.1
20
Ease of Admin
7.6
199
9.1
21
Quality of Support
7.6
425
9.1
27
Has the product been a good partner in doing business?
7.5
189
9.4
21
Product Direction (% positive)
5.8
449
9.5
25
Features by Category
Sales Force Automation
8.4
306
|
Verified
9.0
19
Feature Not Available
8.9
11
7.4
235
|
Verified
8.8
19
8.1
292
|
Verified
9.0
20
6.7
167
|
Verified
8.7
13
7.5
262
|
Verified
Feature Not Available
6.7
167
|
Verified
9.0
13
6.7
173
|
Verified
9.1
13
7.9
240
8.9
18
Marketing Automation
7.2
217
|
Verified
8.9
19
7.1
191
|
Verified
9.0
20
7.7
229
|
Verified
9.3
20
6.6
86
|
Verified
8.9
14
Customer Support
7.4
197
9.6
13
7.1
187
9.4
13
7.7
163
|
Verified
9.4
12
7.0
176
8.7
9
7.4
79
8.9
12
Reporting & Analytics
7.3
244
|
Verified
9.0
18
7.4
235
|
Verified
8.9
19
6.8
170
|
Verified
Feature Not Available
Mobile & Social
Feature Not Available
9.3
9
Feature Not Available
Feature Not Available
6.5
157
|
Verified
8.6
12
Platform
7.5
157
|
Verified
8.5
13
7.2
137
|
Verified
8.8
12
7.7
150
|
Verified
9.3
12
6.9
99
|
Verified
Not enough data
6.3
83
|
Verified
9.0
5
7.2
133
|
Verified
8.9
9
7.6
158
|
Verified
9.1
13
7.3
132
|
Verified
9.2
12
Integration
7.6
158
|
Verified
9.4
13
6.7
110
|
Verified
8.7
9
6.9
99
|
Verified
8.5
10
Generative AI
5.5
40
Not enough data
Agentic AI - CRM
6.4
15
Not enough data
6.4
15
Not enough data
6.4
15
Not enough data
6.3
15
Not enough data
6.2
15
Not enough data
6.3
15
Not enough data
6.3
15
Not enough data
Email Marketing
8.1
33
|
Verified
9.0
17
8.2
33
|
Verified
9.2
14
8.2
30
|
Verified
9.2
15
7.3
28
|
Verified
9.2
12
Online Marketing
7.0
31
|
Verified
9.5
7
7.2
29
|
Verified
9.4
11
6.7
25
|
Verified
Feature Not Available
6.9
27
|
Verified
8.9
11
7.6
26
Feature Not Available
Lead Management
7.9
32
|
Verified
9.3
17
8.2
30
|
Verified
9.2
13
8.0
29
|
Verified
9.3
14
7.5
28
|
Verified
9.2
13
7.9
28
|
Verified
9.6
15
7.1
27
|
Verified
8.9
11
7.4
26
|
Verified
8.9
12
7.2
28
|
Verified
9.4
14
Campaign Management
7.0
27
|
Verified
9.2
11
7.1
26
|
Verified
9.4
8
8.4
31
|
Verified
9.3
10
6.9
26
9.2
10
Social
7.1
28
8.1
8
6.8
27
|
Verified
8.1
8
6.8
28
|
Verified
8.1
7
6.4
27
7.6
7
6.6
28
|
Verified
7.8
6
Reporting & Analytics
7.7
29
|
Verified
9.6
15
7.0
28
|
Verified
9.3
9
6.9
27
|
Verified
9.3
10
6.4
29
|
Verified
9.3
10
6.7
27
|
Verified
Feature Not Available
Platform
8.2
29
|
Verified
9.2
12
7.0
27
|
Verified
9.3
12
7.7
27
|
Verified
9.4
12
6.8
24
|
Verified
9.7
5
6.2
23
|
Verified
9.3
7
7.8
26
|
Verified
9.4
12
6.9
28
|
Verified
9.3
9
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
9.4
11
7.1
27
|
Verified
9.4
8
6.7
25
|
Verified
9.0
7
Ticket and Case Management
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.2
6
Not enough data
9.4
9
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.4
8
Not enough data
9.3
9
Bill Generation
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Integration
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Act! and ConvergeHub are categorized as Marketing Automation and CRM
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ConvergeHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
4.9%
Insurance
4.5%
Other
70.8%
Marketing and Advertising
23.5%
Computer Software
11.8%
Information Technology and Services
8.8%
Commercial Real Estate
5.9%
Financial Services
5.9%
Other
44.1%
Alternatives
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
How should I get Pro to my mobile device?
1 Comment
ES
Outlook can be enough. If you use exchange. If you do not use exchange look into a program called Handheldcontact.Read more
Needs an integration with a sales funnel software
1 Comment
MC
Hello Baggy, please create a support ticket or email support @convergehub.com with which software you would like to integrate. We presently support Zapier,...Read more
What is the best way in setting up the SMTP email integration component of Convergehub without you moving your company emails away from your own host provider?
1 Comment
Official Response from ConvergeHub
In ConvergeHub you can set up your own SMTP settings or can use the ConvergeHub SMTP engine. ConvergeHub can work with your mail provider, Amazon SES,...Read more
ConvergeHub has no more discussions with answers
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