# Act-On, ConnectWise PSA vs Oracle Eloqua Comparison

| | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.0 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 1,069 | 582 | 626 | 
| **Largest Market Segment** | Mid-Market (50.1% of reviews) | Small-Business (66.2% of reviews) | Enterprise (54.1% of reviews) | 
| **Entry Level Price** | Starting at $900.00 Per Month | No pricing available | $2,000/month  | 

---
## Top Pros & Cons

### Act-On

Pros:
- Ease of Use (25 reviews)
- Customer Support (17 reviews)

Cons:
- Missing Features (12 reviews)
- Learning Curve (8 reviews)

### ConnectWise PSA

Pros:
- Ease of Use (36 reviews)
- Integration (21 reviews)

Cons:
- Learning Curve (24 reviews)
- Poor Customer Support (16 reviews)

### Oracle Eloqua

Pros:
- Marketing Automation (3 reviews)
- Automation Efficiency (2 reviews)

Cons:
- Learning Curve (3 reviews)
- Expensive (2 reviews)

---
## Ratings Comparison
| Rating | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
  | **Meets Requirements** | 8.2 (897 reviews) | 8.4 (489 reviews) | 8.1 (508 reviews) | 
  | **Ease of Use** | 8.0 (904 reviews) | 7.4 (496 reviews) | 7.2 (510 reviews) | 
  | **Ease of Setup** | 7.7 (514 reviews) | 6.6 (267 reviews) | 6.6 (229 reviews) | 
  | **Ease of Admin** | 8.2 (519 reviews) | 7.4 (247 reviews) | 7.3 (231 reviews) | 
  | **Quality of Support** | 8.7 (863 reviews) | 7.5 (456 reviews) | 7.0 (469 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (499 reviews) | 7.7 (243 reviews) | 7.5 (226 reviews) | 
  | **Product Direction (% positive)** | 8.1 (886 reviews) | 7.2 (480 reviews) | 6.7 (492 reviews) | 

---
## Pricing

### Act-On

#### Entry-Level Pricing

Plan: Professional

Price: Starting at $900.00 Per Month

Description: Full featured marketing automation platform for growing businesses. Starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. Annual contract required. 

Key Features:
- Automated engagement programs 
- Track website and landing page visitors 
- Score visitors, prospects and customers 

[Browse all 2 editions](https://www.g2.com/products/act-on/pricing)

#### Free Trial

No

### ConnectWise PSA

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Oracle Eloqua

#### Entry-Level Pricing

Plan: Basic

Price: $2,000 /month 


[Browse all 3 editions](https://www.g2.com/products/oracle-eloqua/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | 7.3/10 | 169 |
| **Oracle Eloqua** | N/A | N/A |

#### Sales Force Automation

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (137 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.9 (95 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.8 (125 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | Not enough data | 8.3 (139 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | Not enough data | 7.6 (101 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | Not enough data | 8.3 (128 reviews) | Not enough data | 
| **Product & Price List Management** | Not enough data | 8.0 (114 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | Not enough data | 8.1 (114 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | Not enough data | 8.4 (124 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Email Marketing** | Not enough data | 7.3 (85 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | Not enough data | 7.2 (88 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | Not enough data | 7.4 (94 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | Not enough data | 7.4 (76 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Case Management** | Not enough data | 8.4 (127 reviews) | Not enough data | 
| **Customer Support Portal** | Not enough data | 7.6 (125 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | Not enough data | 7.7 (119 reviews) | Not enough data | 
| **Call Center Features** | Not enough data | 7.5 (82 reviews) | Not enough data | 
| **Support Analytics** | Not enough data | 7.9 (108 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Reporting** | Not enough data | 7.5 (139 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | Not enough data | 7.3 (137 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | Not enough data | 7.5 (112 reviews) | Not enough data | 

#### Mobile & Social

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Social Collaboration Features** | Not enough data | Feature Not Available | Not enough data | 
| **Social Network Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Mobile User Support** | Not enough data | 6.8 (95 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Customization** | Not enough data | 7.4 (81 reviews) | Not enough data | 
| **Workflow Capability** | Not enough data | 7.9 (86 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.2 (86 reviews) | Not enough data | 
| **Internationalization** | Not enough data | 7.6 (53 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | 7.3 (57 reviews) | Not enough data | 
| **Document & Content Mgmt.** | Not enough data | 7.0 (74 reviews) | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.0 (83 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | 7.3 (77 reviews) | Not enough data | 

#### Integration

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.7 (79 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | 8.0 (78 reviews) | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 8.5 (75 reviews) | Not enough data | 

#### Generative AI

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 5.3 (6 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 5.3 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 5.3 (6 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 6.4 (6 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 7.7/10 | 763 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | 7.7/10 | 438 |

#### Email Marketing

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Building and Personalizing Emails** | 8.4 (709 reviews) ✓ Verified | Not enough data | 8.3 (387 reviews) ✓ Verified | 
| **Sending Outbound Emails** | 8.8 (697 reviews) ✓ Verified | Not enough data | 8.7 (387 reviews) ✓ Verified | 
| **Manage Email Deliverability** | 8.3 (692 reviews) ✓ Verified | Not enough data | 8.2 (375 reviews) ✓ Verified | 
| **Automated Email Responses** | 8.5 (616 reviews) ✓ Verified | Not enough data | 8.5 (354 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Landing Pages and Forms** | 7.9 (641 reviews) ✓ Verified | Not enough data | 8.1 (225 reviews) ✓ Verified | 
| **Dynamic Content** | 7.8 (540 reviews) ✓ Verified | Not enough data | 7.8 (334 reviews) ✓ Verified | 
| **A/B Testing** | 7.9 (518 reviews) ✓ Verified | Not enough data | 7.4 (320 reviews) ✓ Verified | 
| **Mobile Optimized** | 7.9 (603 reviews) ✓ Verified | Not enough data | 7.3 (332 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | 7.8 (519 reviews) ✓ Verified | Not enough data | 7.3 (289 reviews) ✓ Verified | 

#### Lead Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Marketing Lead Database** | 8.1 (580 reviews) ✓ Verified | Not enough data | 8.2 (211 reviews) ✓ Verified | 
| **Data Quality Management** | 8.0 (560 reviews) ✓ Verified | Not enough data | 7.7 (329 reviews) ✓ Verified | 
| **Segmentation** | 8.4 (626 reviews) ✓ Verified | Not enough data | 8.2 (350 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | 8.2 (591 reviews) ✓ Verified | Not enough data | 8.0 (306 reviews) ✓ Verified | 
| **Lead Nurturing** | 8.2 (575 reviews) ✓ Verified | Not enough data | 8.2 (328 reviews) ✓ Verified | 
| **Online Behavior Tracking** | 8.1 (572 reviews) ✓ Verified | Not enough data | 7.9 (308 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | 8.0 (515 reviews) ✓ Verified | Not enough data | 7.9 (298 reviews) ✓ Verified | 
| **CRM Lead Integration** | 8.0 (535 reviews) ✓ Verified | Not enough data | 7.9 (313 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Program Management** | 8.1 (507 reviews) ✓ Verified | Not enough data | 8.1 (322 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | 7.9 (429 reviews) ✓ Verified | Not enough data | 8.0 (279 reviews) | 
| **Calendaring** | 7.4 (336 reviews) ✓ Verified | Not enough data | 7.1 (229 reviews) ✓ Verified | 
| **Budgeting** | 7.3 (79 reviews) | Not enough data | 6.8 (195 reviews) | 

#### Social

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Social Listening** | 6.9 (306 reviews) ✓ Verified | Not enough data | 6.9 (160 reviews) | 
| **Social Sharing** | 7.1 (373 reviews) ✓ Verified | Not enough data | 7.1 (167 reviews) ✓ Verified | 
| **Social Campaigns** | 7.0 (317 reviews) ✓ Verified | Not enough data | 7.2 (179 reviews) ✓ Verified | 
| **Social Media Engagement** | 7.6 (97 reviews) ✓ Verified | Not enough data | 7.1 (170 reviews) | 
| **Social Media Advertising** | 6.8 (233 reviews) ✓ Verified | Not enough data | 7.1 (151 reviews) | 

#### Reporting & Analytics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Basic Reporting** | 7.9 (649 reviews) ✓ Verified | Not enough data | 7.7 (360 reviews) ✓ Verified | 
| **Web Analytics** | 7.7 (576 reviews) ✓ Verified | Not enough data | 7.2 (298 reviews) ✓ Verified | 
| **ROI Analytics** | 7.1 (411 reviews) ✓ Verified | Not enough data | 7.1 (249 reviews) ✓ Verified | 
| **Revenue Analytics** | 6.9 (355 reviews) ✓ Verified | Not enough data | 7.2 (230 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | 7.3 (389 reviews) ✓ Verified | Not enough data | 6.9 (205 reviews) | 

#### Platform

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Customization ** | 7.6 (377 reviews) ✓ Verified | Not enough data | 7.7 (155 reviews) ✓ Verified | 
| **Workflow Capability** | 7.8 (338 reviews) ✓ Verified | Not enough data | 8.1 (148 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.3 (398 reviews) ✓ Verified | Not enough data | 8.0 (158 reviews) ✓ Verified | 
| **Internationalization** | 7.8 (206 reviews) ✓ Verified | Not enough data | 7.6 (103 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.1 (204 reviews) ✓ Verified | Not enough data | 7.2 (116 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.3 (392 reviews) ✓ Verified | Not enough data | 7.7 (154 reviews) ✓ Verified | 
| **Output Document Generation** | 7.7 (259 reviews) ✓ Verified | Not enough data | 7.4 (105 reviews) ✓ Verified | 

#### Agentic AI - Marketing Automation

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.2 (395 reviews) ✓ Verified | Not enough data | 7.8 (161 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (308 reviews) ✓ Verified | Not enough data | 7.5 (142 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.4 (282 reviews) ✓ Verified | Not enough data | 7.7 (134 reviews) ✓ Verified | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | 9.5/10 | 9 |
| **Oracle Eloqua** | N/A | N/A |

#### Reports

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Reports Interface** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Steps to Answer** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Graphs and Charts** | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **Score Cards** | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 9.8 (9 reviews) | Not enough data | 

#### Self Service 

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Data Visualization

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | 9.5/10 | 9 |
| **Oracle Eloqua** | N/A | N/A |

#### Reports

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Reports Interface** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Steps to Answer** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Graphs and Charts** | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **Score Cards** | Not enough data | 9.6 (8 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 9.8 (9 reviews) | Not enough data | 

#### Reports

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | Not enough data | 
| **Share Reports** | Not enough data | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Visualization

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Graphs and Charts** | Not enough data | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Formats** | Not enough data | Not enough data | Not enough data | 

#### Data Updates

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Historical Snapshots** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updating** | Not enough data | Not enough data | Not enough data | 

#### Collaboration

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Sharing** | Not enough data | Not enough data | Not enough data | 
| **Co-Editing** | Not enough data | Not enough data | Not enough data | 
| **Devices** | Not enough data | Not enough data | Not enough data | 

#### Data Updates

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Historical Snapshots** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updating** | Not enough data | Not enough data | Not enough data | 
| **Email Reports** | Not enough data | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | 7.3/10 | 263 |
| **Oracle Eloqua** | N/A | N/A |

#### Ticket and Case Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.6 (235 reviews) | Not enough data | 
| **Ticket response user experience** | Not enough data | 8.3 (231 reviews) | Not enough data | 
| **Workflow** | Not enough data | 8.3 (227 reviews) | Not enough data | 
| **Response Automation** | Not enough data | 8.4 (214 reviews) | Not enough data | 
| **SLA Management** | Not enough data | 8.1 (201 reviews) | Not enough data | 
| **Attachments/Screencasts** | Not enough data | 7.7 (217 reviews) | Not enough data | 
| **Ticket Collaboration** | Not enough data | 8.3 (225 reviews) | Not enough data | 
| **Customer and Contacts Database** | Not enough data | 8.4 (167 reviews) | Not enough data | 

#### Generative AI

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (9 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 6.1 (9 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.4 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 4.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 4.7 (6 reviews) | Not enough data | 

#### Communication Channels

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Customer Portal** | Not enough data | 7.6 (178 reviews) | Not enough data | 
| **Email to Case** | Not enough data | 8.5 (212 reviews) | Not enough data | 
| **Chat/Live Support** | Not enough data | 7.7 (137 reviews) | Not enough data | 
| **Social Integration** | Not enough data | 7.1 (109 reviews) | Not enough data | 
| **Voice** | Not enough data | 7.5 (77 reviews) | Not enough data | 

#### Platform

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | 6.5 (85 reviews) | Not enough data | 
| **Customization ** | Not enough data | 7.7 (96 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.4 (105 reviews) | Not enough data | 
| **Integration** | Not enough data | 7.8 (93 reviews) | Not enough data | 
| **Reporting** | Not enough data | 7.5 (195 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 7.5 (203 reviews) | Not enough data | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 7.5/10 | 40 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Administration

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Template Creation** | 8.0 (37 reviews) | Not enough data | Not enough data | 
| **Preset Template Availability** | 7.3 (36 reviews) | Not enough data | Not enough data | 
| **Custom Unsubscribe** | 8.0 (36 reviews) | Not enough data | Not enough data | 
| **Email Segmentation** | 8.3 (36 reviews) | Not enough data | Not enough data | 
| **Detailed Server Logs** | 6.7 (26 reviews) | Not enough data | Not enough data | 
| **Notifications** | 7.6 (30 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Webhooks** | 7.1 (26 reviews) | Not enough data | Not enough data | 
| **Event Tracking API** | 7.2 (24 reviews) | Not enough data | Not enough data | 
| **Mail Send API** | 7.1 (25 reviews) | Not enough data | Not enough data | 
| **Spam Filter Testing** | 7.8 (31 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Custom Tracking Domain** | 7.6 (26 reviews) | Not enough data | Not enough data | 
| **Multiple Domains** | 7.3 (25 reviews) | Not enough data | Not enough data | 
| **Dedicated IP** | 7.6 (28 reviews) | Not enough data | Not enough data | 
| **Documentation** | 7.4 (28 reviews) | Not enough data | Not enough data | 
| **Sender Reputation Management** | 7.6 (27 reviews) | Not enough data | Not enough data | 
| **Tracking & Reporting** | 7.9 (36 reviews) | Not enough data | Not enough data | 
| **Enterprise Scalability** | 7.4 (29 reviews) | Not enough data | Not enough data | 
| **Performance and Reliability** | 7.8 (37 reviews) | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Lead Generation

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 8.7/10 | 22 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Platform Basics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Templates** | 8.2 (18 reviews) | Not enough data | Not enough data | 
| **Exporting** | 8.5 (19 reviews) | Not enough data | Not enough data | 
| **Multi-user Access and Collaboration** | 9.0 (17 reviews) | Not enough data | Not enough data | 
| **Multiple Personas** | 8.6 (14 reviews) | Not enough data | Not enough data | 
| **Data Analytics ** | 8.6 (7 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Customer Journey Mapping

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | 6.4/10 | 52 |
| **Oracle Eloqua** | N/A | N/A |

#### Customer Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Customer Profiles** | Not enough data | 7.3 (48 reviews) | Not enough data | 
| **Sales** | Not enough data | 6.9 (49 reviews) | Not enough data | 
| **Marketing** | Not enough data | 5.7 (44 reviews) | Not enough data | 
| **Client Portal** | Not enough data | 6.7 (51 reviews) | Not enough data | 

#### Project Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Project Planning** | Not enough data | 6.6 (49 reviews) | Not enough data | 
| **Project Tracking** | Not enough data | 6.6 (49 reviews) | Not enough data | 
| **Resource Definition** | Not enough data | 6.6 (48 reviews) | Not enough data | 
| **Resource Management** | Not enough data | 7.2 (50 reviews) | Not enough data | 

#### Accounting

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Revenue Recognition** | Not enough data | 6.7 (48 reviews) | Not enough data | 
| **Invoice Management** | Not enough data | 7.3 (49 reviews) | Not enough data | 
| **Payments** | Not enough data | 6.8 (47 reviews) | Not enough data | 
| **Project Accounting** | Not enough data | 6.6 (44 reviews) | Not enough data | 
| **Budget Tracking** | Not enough data | 6.5 (44 reviews) | Not enough data | 

#### Portfolio Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Portfolio Definition** | Not enough data | 6.1 (44 reviews) | Not enough data | 
| **Portfolio Performance** | Not enough data | 6.0 (43 reviews) | Not enough data | 
| **Risk** | Not enough data | 6.1 (43 reviews) | Not enough data | 
| **Portfolio Mix** | Not enough data | 6.2 (42 reviews) | Not enough data | 

#### Analytics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Forecasting** | Not enough data | 6.0 (44 reviews) | Not enough data | 
| **Reporting** | Not enough data | 6.6 (49 reviews) | Not enough data | 
| **KPIs** | Not enough data | 6.1 (47 reviews) | Not enough data | 

#### Administration

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Standard Integrations** | Not enough data | 7.2 (49 reviews) | Not enough data | 
| **Workflow** | Not enough data | 7.5 (50 reviews) | Not enough data | 
| **Access Management** | Not enough data | 7.4 (47 reviews) | Not enough data | 

#### Platform

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **APIs** | Not enough data | 7.0 (45 reviews) | Not enough data | 
| **Internationalization** | Not enough data | 6.2 (42 reviews) | Not enough data | 
| **Performance and Reliability** | Not enough data | 6.9 (48 reviews) | Not enough data | 
| **Mobile** | Not enough data | 5.6 (46 reviews) | Not enough data | 
| **Offline Access** | Not enough data | 4.8 (43 reviews) | Not enough data | 

#### Generative AI

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 4.2 (28 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 4.3 (28 reviews) | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 7.3/10 | 22 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Platform Basics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Dynamic Segmentation** | 7.9 (18 reviews) | Not enough data | Not enough data | 
| **Journey Optimization** | 7.5 (17 reviews) | Not enough data | Not enough data | 

#### Platform Data

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Journey Reporting** | 7.3 (17 reviews) | Not enough data | Not enough data | 
| **Trends Reporting** | 6.4 (13 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 7.5 (19 reviews) | Not enough data | Not enough data | 
| **Advanced Data Filtering** | 6.8 (17 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Journey Mapping** | 7.1 (15 reviews) | Not enough data | Not enough data | 
| **Integrations** | 7.1 (17 reviews) | Not enough data | Not enough data | 
| **Automated Alerts** | 7.8 (15 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 7.2/10 | 44 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Page Customization

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Drag and Drop** | 7.8 (40 reviews) | Not enough data | Not enough data | 
| **Templates** | 7.4 (39 reviews) | Not enough data | Not enough data | 
| **Advanced Customization** | 7.2 (36 reviews) | Not enough data | Not enough data | 
| **Content Library** | 7.6 (39 reviews) | Not enough data | Not enough data | 

#### Page Optimization

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **A/B Testing** | 7.2 (31 reviews) | Not enough data | Not enough data | 
| **Mobile Responsive** | 7.2 (43 reviews) | Not enough data | Not enough data | 
| **Web Analytics** | 7.3 (34 reviews) | Not enough data | Not enough data | 
| **SEO** | 6.6 (27 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **E-Commerce Integration** | 5.4 (17 reviews) | Not enough data | Not enough data | 
| **Email Marketing Integration** | 7.9 (34 reviews) | Not enough data | Not enough data | 
| **Domain Integration** | 7.8 (31 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **AI Text Generation** | 6.7 (10 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | 9.4/10 | 18 |
| **Oracle Eloqua** | N/A | N/A |

#### Generative AI

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Survey Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Brand Design Consistency** | Not enough data | 9.4 (17 reviews) | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | 9.7 (17 reviews) | Not enough data | 
| **Device Responsiveness** | Not enough data | 9.6 (15 reviews) | Not enough data | 

#### Process Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Feedback Aggregation** | Not enough data | 9.5 (16 reviews) | Not enough data | 
| **Trigger Alerts** | Not enough data | 9.3 (16 reviews) | Not enough data | 
| **Real-Time Analysis** | Not enough data | 9.5 (16 reviews) | Not enough data | 
| **Real-Time Action** | Not enough data | 9.4 (16 reviews) | Not enough data | 

#### System Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Security** | Not enough data | 9.0 (13 reviews) | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 7.4/10 | 35 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Attribution

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Lead Opportunity** | 7.5 (25 reviews) | Not enough data | Not enough data | 
| **Lead Assignment** | 7.4 (24 reviews) | Not enough data | Not enough data | 
| **Pipeline Acceleration** | 7.0 (23 reviews) | Not enough data | Not enough data | 

#### Discovery

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Lead Management** | 7.6 (26 reviews) | Not enough data | Not enough data | 
| **Scoring/Ranking** | 8.1 (32 reviews) | Not enough data | Not enough data | 
| **Lead Context** | 7.4 (24 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Conversion Viability** | 6.5 (20 reviews) | Not enough data | Not enough data | 
| **Workflow** | 6.9 (22 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Data Synchronization** | 8.0 (28 reviews) | Not enough data | Not enough data | 
| **Analysis** | 7.4 (29 reviews) | Not enough data | Not enough data | 

### Marketing Account Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 7.9/10 | 170 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Agentic AI - Marketing Account Intelligence

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Lead Intelligence

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Market Insights ** | 8.1 (127 reviews) | Not enough data | Not enough data | 
| **Account-level Insights ** | 7.9 (134 reviews) | Not enough data | Not enough data | 
| **Lead Analysis ** | 8.0 (134 reviews) | Not enough data | Not enough data | 

#### Lead Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Segmentation ** | 8.5 (140 reviews) | Not enough data | Not enough data | 
| **Predictive Scoring ** | 8.0 (123 reviews) | Not enough data | Not enough data | 
| **Account Identification ** | 7.9 (125 reviews) | Not enough data | Not enough data | 

#### Marketing Campaigns

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Omni-Channel Tracking ** | 7.7 (94 reviews) | Not enough data | Not enough data | 
| **Revenue Planning ** | 7.6 (79 reviews) | Not enough data | Not enough data | 
| **Media Attribution ** | 7.6 (94 reviews) | Not enough data | Not enough data | 
| **Opportunity Timeline ** | 7.9 (94 reviews) | Not enough data | Not enough data | 
| **Customization ** | 7.8 (116 reviews) | Not enough data | Not enough data | 

#### Data Availability - Marketing Account Intelligence 

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Technographic Data Availability** | Not enough data | Not enough data | Not enough data | 

#### Data Accuracy - Marketing Account Intelligence 

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Technographic Data Accuracy** | Not enough data | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | N/A | N/A |
| **ConnectWise PSA** | 6.3/10 | 12 |
| **Oracle Eloqua** | N/A | N/A |

#### Incident Management

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Automate Ticket Routing** | Not enough data | 7.6 (11 reviews) | Not enough data | 
| **Ticket Prioritization** | Not enough data | 7.3 (11 reviews) | Not enough data | 
| **Ticket Notifications** | Not enough data | 8.5 (11 reviews) | Not enough data | 
| **Knowledge Base** | Not enough data | 7.0 (11 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | Not enough data | 6.4 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Dashboards** | Not enough data | 7.3 (11 reviews) | Not enough data | 
| **Time Tracking** | Not enough data | 7.7 (11 reviews) | Not enough data | 
| **Surveys** | Not enough data | 6.5 (11 reviews) | Not enough data | 

#### Access & Usability

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Mobile** | Not enough data | 6.5 (10 reviews) | Not enough data | 
| **Self Service** | Not enough data | 7.8 (9 reviews) | Not enough data | 
| **Active Directory** | Not enough data | 6.7 (9 reviews) | Not enough data | 
| **Multi-Channel Access** | Not enough data | 6.7 (9 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.2 (6 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 6.1 (6 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 5.0 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 4.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 4.2 (6 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 4.4 (6 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 4.7 (6 reviews) | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Act-On** | 7.8/10 | 118 |
| **ConnectWise PSA** | N/A | N/A |
| **Oracle Eloqua** | N/A | N/A |

#### Marketing Operations

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **ROI Tracking** | 7.7 (74 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Data Collection** | 8.0 (85 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer Insights** | 8.0 (84 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Multi-User Access** | 8.2 (86 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Spend Management** | 6.7 (35 reviews) ✓ Verified | Not enough data | Not enough data | 
| **White Label** | 7.3 (39 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Campaign Activity

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Campaign Insights** | 8.2 (91 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Reports and Dashboards** | 8.2 (106 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Campaign Stickiness** | 7.7 (73 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Multichannel Tracking** | 7.7 (78 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Brand Optimization** | 8.0 (74 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Act-On (8):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Marketing Account Intelligence Software](https://www.g2.com/categories/marketing-account-intelligence), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Transactional Email Software](https://www.g2.com/categories/transactional-email)

**Unique to ConnectWise PSA (7):** [CRM Software](https://www.g2.com/categories/crm), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Other IT Management Software](https://www.g2.com/categories/other-it-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Act-On | ConnectWise PSA | Oracle Eloqua | 
|---|---|---|---|
| **Small-Business** | 38.3% | 66.2% | 13.7% | 
| **Mid-Market** | 50.1% | 27.9% | 32.1% | 
| **Enterprise** | 11.6% | 5.8% | 54.1% | 

### By Industry

#### Act-On

- **Marketing and Advertising:** 14.5%
- **Computer Software:** 13.2%
- **Information Technology and Services:** 11.4%
- **Financial Services:** 4.8%
- **Telecommunications:** 3.1%
- **Hospital & Health Care:** 2.9%
- **Insurance:** 2.8%
- **Internet:** 2.6%
- **Non-Profit Organization Management:** 1.9%
- **Biotechnology:** 1.4%
- **Other:** 41.6%

#### ConnectWise PSA

- **Information Technology and Services:** 60.4%
- **Computer & Network Security:** 8.3%
- **Computer Networking:** 5.1%
- **Computer Software:** 4.0%
- **Telecommunications:** 3.3%
- **Marketing and Advertising:** 2.2%
- **Accounting:** 2.0%
- **Consulting:** 1.1%
- **Non-Profit Organization Management:** 0.9%
- **Computer Hardware:** 0.7%
- **Other:** 12.1%

#### Oracle Eloqua

- **Computer Software:** 14.9%
- **Information Technology and Services:** 12.9%
- **Marketing and Advertising:** 12.4%
- **Financial Services:** 5.3%
- **Telecommunications:** 3.6%
- **Internet:** 3.1%
- **Hospital & Health Care:** 2.6%
- **Human Resources:** 2.1%
- **Higher Education:** 1.9%
- **Education Management:** 1.7%
- **Other:** 39.5%

---
## Alternatives

### Alternatives to Act-On

- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14757 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1203 reviews)
- [Click](https://www.g2.com/products/clickdimensions-click/reviews) — 4.0/5 stars (309 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) — 4.1/5 stars (347 reviews)
- [GetResponse](https://www.g2.com/products/getresponse/reviews) — 4.3/5 stars (1120 reviews)
- [LocaliQ](https://www.g2.com/products/localiq/reviews) — 4.5/5 stars (1065 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (224 reviews)

### Alternatives to ConnectWise PSA

- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (590 reviews)
- [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (712 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1866 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)

### Alternatives to Oracle Eloqua

- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14757 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4462 reviews)
- [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) — 4.1/5 stars (3136 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) — 4.1/5 stars (347 reviews)
- [Acoustic Campaign](https://www.g2.com/products/acoustic-campaign/reviews) — 3.8/5 stars (275 reviews)
- [Leadsquared Marketing Automation](https://www.g2.com/products/leadsquared-marketing-automation/reviews) — 4.4/5 stars (234 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (224 reviews)

---
## Top Discussions

### Act-On

- Title: [Is it difficult to switch from Act-on to another MAP if need be?](https://www.g2.com/discussions/is-it-difficult-to-switch-from-act-on-to-another-map-if-need-be) — 2 comments, 3 upvotes
  > **Top comment:** "I am glad that you are considering Act-On for Marketing Automation! 

Act-On embraces an open technology ecosystem; we have a plug & play strategy. We don't..."
- Title: [Do you think you will ever integrate with Deltek tools? Engineering firms use them a lot and it would be nice to integrate with this CRM.](https://www.g2.com/discussions/do-you-think-you-will-ever-integrate-with-deltek-tools-engineering-firms-use-them-a-lot-and-it-would-be-nice-to-integrate-with-this-crm) — 1 comment, 1 upvote
  > **Top comment:** "Traders who have been scammed before, my advise out there is for you to be wise before you invest in any binary option crypto currencies forex  trade..."
- Title: [How best can I use Act-on to support sales through insights and trends?](https://www.g2.com/discussions/how-best-can-i-use-act-on-to-support-sales-through-insights-and-trends) — 1 comment, 1 upvote
  > **Top comment:** "Act-On offers several features that can support your sales process:
-  Define and track your behavioral score or lead for each known customer.
-  Define..."

### ConnectWise PSA

- Title: [What is BrightGuage used for?](https://www.g2.com/discussions/what-is-brightguage-used-for) — 1 comment
  > **Top comment:** "to create dashboards, reports, and track goals using data from various applications and services"
- Title: [What applications does this tie to in order to maximimize use of other programs?](https://www.g2.com/discussions/what-applications-does-this-tie-to-in-order-to-maximimize-use-of-other-programs) — 1 comment, 1 upvote
  > **Top comment:** "I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration..."

### Oracle Eloqua

- Title: [What is Oracle Eloqua used for?](https://www.g2.com/discussions/what-is-oracle-eloqua-used-for) — 1 comment
  > **Top comment:** "Email marketing"
- Title: [How do you use the Eloqua system if you are a non-profit?](https://www.g2.com/discussions/29687-how-do-you-use-the-eloqua-system-if-you-are-a-non-profit) — 1 comment
  > **Top comment:** "Hi Jacob. There are several Eloqua use cases for non-profit between precise segmentation and customer marketing/nurture campaigns. Here is one case study..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/act-on-vs-connectwise-psa-vs-oracle-eloqua)