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# Act-On vs BT Contact Center Comparison - What are their main differences?

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Pricing

**Act-On**

**$900.00** Usage Based Per Month · Professional

**Contact Vendor for Pricing** Usage Based Per Month · Enterprise

**BT Contact Center**

**£6** per month · BT Mobile 500MB Plan

**£11** per month · BT Mobile 2GB Plan

**£20** per month · BT Mobile 20GB Plan

**Pricing Insights**
from reviews

Perceived Cost

**Act-On**
$$$$$

**BT Contact Center**
Not enough reviews yet

Average Discount

**Act-On**
12%

**BT Contact Center**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Act-On** 6 months
Based on 100 responses

**BT Contact Center** 6 months
Based on 100 responses

Return on Investment

**Act-On** 6 months
Based on 100 responses

**BT Contact Center** 6 months
Based on 100 responses

 ![Act-On](https://images.g2crowd.com/uploads/product/hd_favicon/baee7ac8618d39a6cacd4a78641b4bfd/act-on.svg "Act-On")

 ![BT Contact Center](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_309cba242c2dc83b423e0cfbf9630b0f/bt-contact-center.png "BT Contact Center")

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**Pros & Cons**
from reviews

**Act-On**

Ease of Use (27)

Customer Support (18)

Missing Features (14)

Not Intuitive (10)

**BT Contact Center**
Not enough data

Integrations

**Act-On**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_696e8504eb1508a942835ead09fd3184/act.png "Product Avatar Image")

Act!

](https://www.g2.com/products/act/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a97b9f1db5fb047add69c0bdedf5939/amazon-simple-storage-service-s3.jpg "Product Avatar Image")

Amazon Simple Storage...

](https://www.g2.com/products/amazon-simple-storage-service-s3/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c5de26a8150b7b1d0fa602f564d03096/cleargistix-tug-tow.jpg "Product Avatar Image")

Cleargistix Tug & Tow

](https://www.g2.com/products/cleargistix-tug-tow/reviews)[
View all
](https://www.g2.com/products/act-on/integrations)

**BT Contact Center**
Not enough data

Screenshots

**Act-On**
 ![Act-On screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/55670/Email-Marketing-1440x970-1.png)

**BT Contact Center**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**Act-On**

**8.2** /10

Based on 905 responses

**BT Contact Center** Not enough data

Ease of Use

**Act-On**

**8.0** /10

Based on 912 responses

**BT Contact Center** Not enough data

Ease of Setup

**Act-On**

**7.7** /10

Based on 521 responses

**BT Contact Center** Not enough data

Ease of Admin

**Act-On**

**8.2** /10

Based on 521 responses

**BT Contact Center** Not enough data

Quality of Support

**Act-On**

**8.7** /10

Based on 869 responses

**BT Contact Center** Not enough data

Has the product been a good partner in doing business?

**Act-On**

**8.6** /10

Based on 501 responses

**BT Contact Center** Not enough data

Product Direction (% positive)

**Act-On**

**8.1** /10

Based on 891 responses

**BT Contact Center** Not enough data

**Features**
ratings from reviews

Marketing Automation

**7.7** /10

Based on 771 responses

Not enough data

Transactional Email

**7.5** /10

Based on 40 responses

Not enough data

Customer Journey Mapping

**8.7** /10

Based on 22 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Customer Journey Analytics

**7.3** /10

Based on 22 responses

Not enough data

Landing Page Builders

**7.2** /10

Based on 44 responses

Not enough data

Lead Scoring

**7.4** /10

Based on 35 responses

Not enough data

Marketing Account Intelligence

**7.9** /10

Based on 170 responses

Not enough data

Marketing Analytics

**7.8** /10

Based on 118 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
38.3%

Mid-Market(51-1000 emp.)
50.1%

Enterprise(\> 1000 emp.)
11.6%

Small-Business(50 or fewer emp.)
38.3%

Mid-Market(51-1000 emp.)
50.1%

Enterprise(\> 1000 emp.)
11.6%

Small-Business(50 or fewer emp.)
0%

Mid-Market(51-1000 emp.)
50.0%

Enterprise(\> 1000 emp.)
50.0%

Small-Business(50 or fewer emp.)
0%

Mid-Market(51-1000 emp.)
50.0%

Enterprise(\> 1000 emp.)
50.0%

**Reviewers' Industry**

[![Act-On](https://images.g2crowd.com/uploads/product/hd_favicon/baee7ac8618d39a6cacd4a78641b4bfd/act-on.svg "Act-On")](https://www.g2.com/products/act-on/reviews)
Act-On

Marketing and Advertising
14.5%

Computer Software
13.1%

Information Technology and Services
11.4%

Financial Services
4.8%

Telecommunications
3.0%

Other
53.2%

[![BT Contact Center](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_309cba242c2dc83b423e0cfbf9630b0f/bt-contact-center.png "BT Contact Center")](https://www.g2.com/products/bt-contact-center/reviews)
BT Contact Center

Financial Services
50.0%

Consumer Goods
50.0%

Other
0.0%

Alternatives

**Act-On Alternatives**

 ![Constant Contact Advanced Automation](https://images.g2crowd.com/uploads/product/hd_favicon/dc63bcf74173270f8007613ccba51fcb/constant-contact-advanced-automation.svg "Constant Contact Advanced Automation")

[
Constant Contact Advanced...
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 ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")

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HubSpot Marketing Hub
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 ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")

[
Dotdigital
](/products/dotdigital/reviews)

 ![Ortto](https://images.g2crowd.com/uploads/product/hd_favicon/27da85c6ee9e83f5910ec6b8a258f3c5/ortto.svg "Ortto")

[
Ortto
](/products/ortto/reviews)

**BT Contact Center Alternatives**

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation")

[
Automation Anywhere Agentic...
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 ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")

[
Freshdesk
](/products/freshdesk/reviews)

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

[
Nextiva
](/products/nextiva/reviews)