Compare Acoustic Analytics (formerly Customer Experience Analytics) vs Monsido

See this
comparison of Acoustic Analytics (formerly Customer Experience Analytics) vs. Monsido
based on data from user reviews. Acoustic Analytics (formerly Customer Experience Analytics) rates 3.4/5 stars with 85 reviews. Monsido rates 4.4/5 stars with 16 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Acoustic Analytics (formerly Customer Experience Analytics)
Free Trial
Monsido
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.1
8.9
Ease of Use
Ease of Use
6.2
8.8
Ease of Setup
Ease of Setup
6.4
8.5
Ease of Admin
Ease of Admin
7.2
9.3
Quality of Support
Quality of Support
6.5
9.0
Ease of Doing Business With
Ease of Doing Business With
7.4
9.1
Product Direction (% positive)
Product Direction (% positive)
4.5
9.2
Meets Requirements
Acoustic Analytics (formerly Customer Experience Analytics)
7.1
Monsido
8.9
Ease of Use
Acoustic Analytics (formerly Customer Experience Analytics)
6.2
Monsido
8.8
Ease of Setup
Acoustic Analytics (formerly Customer Experience Analytics)
6.4
Monsido
8.5
Ease of Admin
Acoustic Analytics (formerly Customer Experience Analytics)
7.2
Monsido
9.3
Quality of Support
Acoustic Analytics (formerly Customer Experience Analytics)
6.5
Monsido
9.0
Ease of Doing Business With
Acoustic Analytics (formerly Customer Experience Analytics)
7.4
Monsido
9.1
Product Direction (% positive)
Acoustic Analytics (formerly Customer Experience Analytics)
4.5
Monsido
9.2

Features

Metrics
Sessions - Digital Analytics
Acoustic Analytics (formerly Customer Experience Analytics)
7.9
Monsido
Not enough data available
Engagement
Acoustic Analytics (formerly Customer Experience Analytics)
7.1
Monsido
Not enough data available
Entry and Exit Pages
Acoustic Analytics (formerly Customer Experience Analytics)
7.3
Monsido
Not enough data available
Standard Event Tracking
Acoustic Analytics (formerly Customer Experience Analytics)
7.2
Monsido
Not enough data available
Custom Event Tracking
Acoustic Analytics (formerly Customer Experience Analytics)
6.7
Monsido
Not enough data available
Retention
Acoustic Analytics (formerly Customer Experience Analytics)
7.2
Monsido
Not enough data available
Return
Acoustic Analytics (formerly Customer Experience Analytics)
7.0
Monsido
Not enough data available
Conversions
Acoustic Analytics (formerly Customer Experience Analytics)
7.5
Monsido
Not enough data available
Funnels
Acoustic Analytics (formerly Customer Experience Analytics)
6.8
Monsido
Not enough data available
Reporting
Real-Time Reporting
Acoustic Analytics (formerly Customer Experience Analytics)
5.7
Monsido
Not enough data available
Trending
Acoustic Analytics (formerly Customer Experience Analytics)
6.6
Monsido
Not enough data available
Retroactive Reporting
Acoustic Analytics (formerly Customer Experience Analytics)
6.7
Monsido
Not enough data available
Segmentation
Acoustic Analytics (formerly Customer Experience Analytics)
6.2
Monsido
Not enough data available
Mobile Reporting
Acoustic Analytics (formerly Customer Experience Analytics)
5.5
Monsido
Not enough data available
Unification Across Devices
Acoustic Analytics (formerly Customer Experience Analytics)
6.1
Monsido
Not enough data available
Custom Reports and Dashboards
Acoustic Analytics (formerly Customer Experience Analytics)
6.1
Monsido
Not enough data available
Other
User Data
Acoustic Analytics (formerly Customer Experience Analytics)
6.5
Monsido
Not enough data available
Site Search Reporting
Acoustic Analytics (formerly Customer Experience Analytics)
6.7
Monsido
Not enough data available
Load Time Monitoring
Acoustic Analytics (formerly Customer Experience Analytics)
5.6
Monsido
Not enough data available
Campaign Tracking
Acoustic Analytics (formerly Customer Experience Analytics)
7.0
Monsido
Not enough data available
E-Commerce
Acoustic Analytics (formerly Customer Experience Analytics)
7.4
Monsido
Not enough data available
Promotional Messages
Acoustic Analytics (formerly Customer Experience Analytics)
6.5
Monsido
Not enough data available
Administration Alerts
Acoustic Analytics (formerly Customer Experience Analytics)
6.7
Monsido
Not enough data available
Administration
API / Integrations
Acoustic Analytics (formerly Customer Experience Analytics)
6.6
Monsido
Not enough data available
QA Testing
Acoustic Analytics (formerly Customer Experience Analytics)
5.9
Monsido
Not enough data available
Performance and Reliability
Acoustic Analytics (formerly Customer Experience Analytics)
6.6
Monsido
Not enough data available
User, Role, and Access Management
Acoustic Analytics (formerly Customer Experience Analytics)
7.4
Monsido
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.3%
12.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.3%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
52.4%
37.5%
Acoustic Analytics (formerly Customer Experience Analytics)
Small-Business
18.3%
Mid-Market
29.3%
Enterprise
52.4%
Monsido
Small-Business
12.5%
Mid-Market
50.0%
Enterprise
37.5%

Reviewers' Industry

 
Retail
12.9%
Higher Education
25.0%
 
Marketing and Advertising
11.8%
Government Administration
12.5%
 
Internet
5.9%
Telecommunications
6.3%
 
Insurance
5.9%
Research
6.3%
 
Information Technology and Services
4.7%
Primary/Secondary Education
6.3%
 
Other
58.8%
Other
43.8%
Acoustic Analytics (formerly Customer Experience Analytics)
Retail
12.9%
Marketing and Advertising
11.8%
Internet
5.9%
Insurance
5.9%
Information Technology and Services
4.7%
Other
58.8%
Monsido
Higher Education
25.0%
Government Administration
12.5%
Telecommunications
6.3%
Research
6.3%
Primary/Secondary Education
6.3%
Other
43.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Internal Consultant

ability to gain business insights through data

Madeline S.
Administrator in Information Technology and Services

Great customer service. They can be contacted through chat, email, or phone for any question you may have. They offer training for the product as well as Webinars for accessibility. As a school district with 100+ websites / sub sites, I like the ability...

Most Helpful Critical Review
Most Helpful Critical Review
Agency

The lack of easiness on the tool. The User interface is just not up to standard. The design of is looke like it was built 5 years agon and has to been updated. The documentation is hard to find. there is just nothing in french.

User in Sports

sometimes it can be confusing when you are just getting started.

 
Acoustic Analytics (formerly Customer Experience Analytics)
Most Helpful Favorable Review
Internal Consultant

ability to gain business insights through data

Most Helpful Critical Review
Agency

The lack of easiness on the tool. The User interface is just not up to standard. The design of is looke like it was built 5 years agon and has to been updated. The documentation is hard to find. there is just nothing in french.

Monsido
Most Helpful Favorable Review
Madeline S.
Administrator in Information Technology and Services

Great customer service. They can be contacted through chat, email, or phone for any question you may have. They offer training for the product as well as Webinars for accessibility. As a school district with 100+ websites / sub sites, I like the ability...

Most Helpful Critical Review
User in Sports

sometimes it can be confusing when you are just getting started.

Screenshots

 
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No screenshots provided
Acoustic Analytics (formerly Customer Experience Analytics)
Monsido
No screenshots provided

Videos

 

Experience the power of AI in Acoustic Analytics (formerly Customer Experience Analytics). Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided
Acoustic Analytics (formerly Customer Experience Analytics)

Experience the power of AI in Acoustic Analytics (formerly Customer Experience Analytics). Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Monsido
No videos provided

Downloads

Acoustic Analytics (formerly Customer Experience Analytics)
Monsido
No downloads provided
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