LTP's responsiveness and efficiency in solving any issues at hand related to our transition or ongoing utilization of the Intacct system. LTP's consultants were available when needed and responded to any questions or concerns in a timely manner.
Communcation . Jennifer Bowmn our Strategic Account Executive has been great at communicating and answering all our questions. Whenever the board asks theteam to look into something new she has been on top of letting us know about the product or change...
Can be complex to learn. API isn't intuitive. Uses XML which tends to be a bit more picky about the order of properties. Wasn't great documentation on Intacct about v2 or v3 and why you should use one over the other.
Poor customer service. Rigid contracts. Way too expensive.