Introducing G2.ai, the future of software buying.Try now
Compare Accruent Maintenance Connection and UpKeep 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
eWorkOrders CMMS
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Accruent Maintenance Connection
Visit Website
At a Glance
Market Segments
Mid-Market (51.0% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
$110.00 1 Per Named User Subscription / Monthly. And $1325 / yearly
$20.00
Accruent Maintenance Connection
Star Rating
(49)4.4 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
$110.00 1 Per Named User Subscription / Monthly. And $1325 / yearly
Browse all 2 pricing plansUpKeep
Star Rating
(1,073)4.5 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UpKeep excels in user-friendliness, with many users highlighting its intuitive interface that makes navigation straightforward. This ease of use is particularly beneficial for teams looking to minimize training time, as noted by a user who mentioned the lack of a steep learning curve compared to other systems.
- Users say that Accruent Maintenance Connection offers exceptional flexibility, allowing for significant customization to meet unique business needs. Reviewers appreciate its adaptability, with one user stating that it was an "open book" compared to other CMMS software, making it a strong choice for organizations with specific requirements.
- According to verified reviews, UpKeep's streamlined communication features are a standout, effectively eliminating the need for intermediaries. Users have praised its ability to keep a transparent record of tasks, which enhances collaboration and accountability among team members, especially in managing tenant complaints.
- Reviewers mention that while both products provide solid support, Accruent Maintenance Connection has received high marks for its quality of support, with users noting a strong partnership in business operations. This aspect can be crucial for organizations that require ongoing assistance and guidance.
- G2 reviewers highlight that UpKeep's affordability is a significant advantage, with a much lower entry-level price compared to Accruent Maintenance Connection. This makes UpKeep an attractive option for smaller businesses or those with budget constraints, as it allows for effective maintenance management without a hefty investment.
- Users report that Accruent Maintenance Connection shines in asset management capabilities, particularly with features like parts inventory and equipment history tracking. This level of detail is appreciated by users who need comprehensive oversight of their assets, making it a strong contender for organizations focused on detailed asset management.
Pricing
Entry-Level Pricing
Accruent Maintenance Connection
Professional
$110.00
1 Per Named User Subscription / Monthly. And $1325 / yearly
Completely scalable and flexible + No hidden costs + All standard desktop CMMS functionalities included.
- Cloud Deployment: No up-front software costs. System database back-ups. Monthly automatic software upgrades
- On- Premise Deployment: Self-hosted web application. A perpetual licensing option. Self-service upgrades
- Single-site to multi-site scalability
UpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks
Free Trial
Accruent Maintenance Connection
Free Trial is available
UpKeep
Free Trial is available
Ratings
Meets Requirements
8.9
42
8.8
812
Ease of Use
8.4
42
9.0
826
Ease of Setup
8.1
31
8.6
652
Ease of Admin
8.2
37
8.9
635
Quality of Support
9.0
41
9.0
765
Has the product been a good partner in doing business?
9.2
36
9.0
617
Product Direction (% positive)
8.6
42
9.4
769
Features by Category
Asset Definition
9.8
8
8.8
146
9.2
8
8.6
142
9.6
8
8.2
140
9.4
8
8.5
141
Asset Tracking
7.0
5
8.6
135
9.6
8
8.7
140
9.2
8
8.7
143
Inventory
8.5
8
8.5
148
10.0
6
8.1
139
9.7
6
8.2
132
Depreciation
9.3
5
8.1
120
8.6
6
8.1
118
6.0
5
7.2
104
8.7
5
7.5
105
Maintenance
9.4
8
8.8
146
9.4
8
8.8
145
9.2
6
8.5
134
9.0
8
8.8
142
9.4
8
8.6
144
9.4
8
8.5
140
Field Service
9.5
7
8.6
135
9.5
7
8.7
139
8.1
6
8.0
123
Monitoring
9.8
7
8.6
140
9.3
7
8.4
136
8.3
6
8.1
131
Contract & Warranty
6.9
6
7.8
111
6.7
6
7.9
113
6.7
5
7.6
106
Analytics
8.3
6
8.3
129
9.3
7
8.4
128
8.6
7
8.1
125
Integration
7.9
7
7.3
105
Not enough data
7.2
99
Not enough data
7.4
104
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
4.2
12
Agentic AI - Facility Management
Not enough data
5.1
17
Facility Management Platform Features
Not enough data
8.9
44
Not enough data
8.3
44
Not enough data
6.9
43
Not enough data
7.0
42
Not enough data
7.2
41
Not enough data
8.5
42
Not enough data
6.4
42
Not enough data
8.3
43
Not enough data
8.3
39
Not enough data
8.3
42
CMMS Platform Features
9.0
33
|
Verified
9.2
490
|
Verified
9.3
32
|
Verified
8.8
456
|
Verified
8.7
18
|
Verified
8.1
357
|
Verified
8.1
22
|
Verified
8.1
398
|
Verified
8.6
25
|
Verified
8.2
372
|
Verified
8.9
19
|
Verified
8.4
406
|
Verified
8.6
27
|
Verified
8.4
415
|
Verified
8.6
14
|
Verified
7.9
324
|
Verified
Feature Not Available
7.7
351
|
Verified
8.3
30
|
Verified
8.2
434
|
Verified
Categories
Categories
Shared Categories
Accruent Maintenance Connection and UpKeep are categorized as CMMS and Enterprise Asset Management (EAM)
Unique Categories
Accruent Maintenance Connection has no unique categories
UpKeep is categorized as Facility Management
Reviews
Reviewers' Company Size
Accruent Maintenance Connection
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.2%
Mining & Metals
8.2%
Broadcast Media
8.2%
Government Administration
6.1%
Automotive
6.1%
Other
61.2%
Facilities Services
9.6%
Hospitality
5.0%
Manufacturing
4.8%
Food & Beverages
4.2%
Food Production
3.9%
Other
72.5%
Alternatives
Discussions
Does Maintenance Connection offer on premise and cloud based options
3 Comments
Official Response from Accruent Maintenance Connection
Every company and project is unique and we use this six section implementation strategy as a guideline to create a tailored approach for every new customer.Read more
Does Maintenance Connection offer on premise and cloud based options
2 Comments
Official Response from Accruent Maintenance Connection
Every company and project is unique and we use this six section implementation strategy as a guideline to create a tailored approach for every new customer.Read more
Accruent Maintenance Connection has no more discussions with answers
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
Which types of users are considered paid users?
1 Comment
RC
Hi there!!
There are three user types that require a paid UpKeep license:
1. Admin Users — These users have the ability to add others to the account,...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
