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Compare Accruent Maintenance Connection and ServiceChannel 
Featured Products
At a Glance
Market Segments
Mid-Market (51.0% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
$110.00 1 Per Named User Subscription / Monthly. And $1325 / yearly
No pricing available
Accruent Maintenance Connection
Star Rating
(49)4.4 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
$110.00 1 Per Named User Subscription / Monthly. And $1325 / yearly
Browse all 2 pricing plansServiceChannel
Star Rating
(116)4.0 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceChannelAccruent Maintenance Connection vs ServiceChannel
When assessing the two solutions, reviewers found Accruent Maintenance Connection easier to use, set up, and administer. Reviewers also preferred doing business with Accruent Maintenance Connection overall.
- Reviewers felt that Accruent Maintenance Connection meets the needs of their business better than ServiceChannel.
- When comparing quality of ongoing product support, reviewers felt that Accruent Maintenance Connection is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Accruent Maintenance Connection over ServiceChannel.
Pricing
Entry-Level Pricing
Accruent Maintenance Connection
Professional
$110.00
1 Per Named User Subscription / Monthly. And $1325 / yearly
Completely scalable and flexible + No hidden costs + All standard desktop CMMS functionalities included.
- Cloud Deployment: No up-front software costs. System database back-ups. Monthly automatic software upgrades
- On- Premise Deployment: Self-hosted web application. A perpetual licensing option. Self-service upgrades
- Single-site to multi-site scalability
ServiceChannel
No pricing availableFree Trial
Accruent Maintenance Connection
Free Trial is available
ServiceChannel
No trial information availableRatings
Meets Requirements
8.9
42
7.6
96
Ease of Use
8.4
42
7.5
99
Ease of Setup
8.1
31
7.6
56
Ease of Admin
8.2
37
8.0
48
Quality of Support
9.0
41
7.8
93
Has the product been a good partner in doing business?
9.2
36
8.2
48
Product Direction (% positive)
8.6
42
7.8
95
Features by Category
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Tracking
Not enough data
Not enough data
Platform Basics
Not enough data
6.0
10
Not enough data
6.8
10
Not enough data
5.8
11
Platform Performance
Not enough data
5.9
11
Not enough data
6.5
10
Platform Functionality
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
9
Platform Additional Functionality
Not enough data
6.5
9
Not enough data
7.2
9
Not enough data
6.7
9
Generative AI
Not enough data
Not enough data
Asset Definition
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Asset Tracking
7.0
5
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
Inventory
8.5
8
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Depreciation
9.3
5
Not enough data
8.6
6
Not enough data
6.0
5
Not enough data
8.7
5
Not enough data
Maintenance
9.4
8
Not enough data
9.4
8
Not enough data
9.2
6
Not enough data
9.0
8
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Field Service
9.5
7
Not enough data
9.5
7
Not enough data
8.1
6
Not enough data
Monitoring
9.8
7
Not enough data
9.3
7
Not enough data
8.3
6
Not enough data
Contract & Warranty
6.9
6
Not enough data
6.7
6
Not enough data
6.7
5
Not enough data
Analytics
8.3
6
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
Integration
7.9
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.8
10
Facility Management Platform Features
Not enough data
8.2
34
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
18
Not enough data
7.9
30
Not enough data
7.7
35
Not enough data
Feature Not Available
Not enough data
7.4
35
Not enough data
7.6
26
Not enough data
7.6
27
CMMS Platform Features
9.0
33
|
Verified
8.7
9
9.3
32
|
Verified
7.7
10
8.7
18
|
Verified
Feature Not Available
8.1
22
|
Verified
Not enough data
8.6
25
|
Verified
Not enough data
8.9
19
|
Verified
8.5
9
8.6
27
|
Verified
Feature Not Available
8.6
14
|
Verified
8.3
5
Feature Not Available
8.0
9
8.3
30
|
Verified
7.8
9
Categories
Categories
Shared Categories
Accruent Maintenance Connection and ServiceChannel are categorized as CMMS and Enterprise Asset Management (EAM)
Unique Categories
Accruent Maintenance Connection has no unique categories
ServiceChannel is categorized as Contractor Management, Asset Tracking, ServiceNow Store Apps, and Facility Management
Reviews
Reviewers' Company Size
Accruent Maintenance Connection
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceChannel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.2%
Mining & Metals
8.2%
Broadcast Media
8.2%
Government Administration
6.1%
Automotive
6.1%
Other
61.2%
Retail
23.8%
Facilities Services
13.3%
Construction
9.5%
Apparel & Fashion
7.6%
Restaurants
6.7%
Other
39.0%
Discussions
Does Maintenance Connection offer on premise and cloud based options
3 Comments
Official Response from Accruent Maintenance Connection
Every company and project is unique and we use this six section implementation strategy as a guideline to create a tailored approach for every new customer.Read more
Does Maintenance Connection offer on premise and cloud based options
2 Comments
Official Response from Accruent Maintenance Connection
Every company and project is unique and we use this six section implementation strategy as a guideline to create a tailored approach for every new customer.Read more
Accruent Maintenance Connection has no more discussions with answers
ServiceChannel has no discussions with answers
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