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Compare Accruent Maintenance Connection and MaintainX 
Featured Products
At a Glance
Market Segments
Mid-Market (52.9% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
$110.00 1 Per Named User Subscription / Monthly. And $1325 / yearly
Free 1 Per User Per Month
Accruent Maintenance Connection
Star Rating
(51)4.4 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
$110.00 1 Per Named User Subscription / Monthly. And $1325 / yearly
Browse all 2 pricing plansMaintainX
Star Rating
(1,436)4.8 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in user-friendliness, with many users highlighting its intuitive interface and ease of implementation. One user noted that it was "very easy to implement at our company," making it a strong choice for teams looking for a quick onboarding experience.
- Users say that Accruent Maintenance Connection offers robust customization options, allowing businesses to tailor the platform to their specific needs. Reviewers appreciate its flexibility, stating that it is "an open book compared to other CMMS software," which can be a significant advantage for organizations with unique workflows.
- According to verified reviews, MaintainX stands out for its exceptional customer support, with users describing the service as "above and beyond expectation." This level of support can be crucial for teams that require ongoing assistance and guidance as they navigate the software.
- Reviewers mention that Accruent Maintenance Connection provides comprehensive maintenance management capabilities, particularly in work order management and preventive maintenance scheduling. Users have praised its "comprehensive and user-friendly" platform, which can be beneficial for teams managing complex maintenance tasks.
- G2 reviewers highlight that MaintainX's automated features and all-in-one approach help streamline maintenance tasks, inventory management, and checklists. Users appreciate the ability to "create, update, complete tasks on the go," which enhances visibility and reporting for effective preventive maintenance.
- Users report that while Accruent Maintenance Connection has strong features, it faces challenges in overall satisfaction compared to MaintainX, as reflected in its lower G2 Score. This suggests that while it has valuable capabilities, it may not meet user expectations as consistently as MaintainX does.
Pricing
Entry-Level Pricing
Accruent Maintenance Connection
Professional
$110.00
1 Per Named User Subscription / Monthly. And $1325 / yearly
Completely scalable and flexible + No hidden costs + All standard desktop CMMS functionalities included.
- Cloud Deployment: No up-front software costs. System database back-ups. Monthly automatic software upgrades
- On- Premise Deployment: Self-hosted web application. A perpetual licensing option. Self-service upgrades
- Single-site to multi-site scalability
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Free Trial
Accruent Maintenance Connection
Free Trial is available
MaintainX
Free Trial is available
Ratings
Meets Requirements
8.9
44
9.1
1,301
Ease of Use
8.4
44
9.4
1,323
Ease of Setup
8.2
33
9.1
1,183
Ease of Admin
8.3
38
9.3
1,019
Quality of Support
9.0
43
9.6
1,264
Has the product been a good partner in doing business?
9.2
37
9.6
1,003
Product Direction (% positive)
8.7
44
9.7
1,282
Features by Category
Asset Definition
Not enough data
9.4
169
Not enough data
9.1
158
Not enough data
8.7
152
Asset Tracking
Not enough data
8.3
155
Not enough data
8.9
156
Not enough data
9.1
160
Agentic AI - Asset Tracking
Not enough data
7.4
104
Monitoring
Not enough data
9.1
98
Not enough data
9.2
100
Not enough data
8.8
94
Analytics
Not enough data
8.9
97
Not enough data
8.9
99
Not enough data
8.4
92
Agentic AI - Asset Performance Management
Not enough data
7.8
59
Not enough data
7.8
61
Workflow & Automation
Not enough data
9.1
215
Not enough data
9.2
209
Not enough data
9.0
16
Not enough data
8.8
17
Not enough data
8.5
16
Execution
Not enough data
9.0
220
Not enough data
9.1
224
Not enough data
9.0
222
Analytics & Reporting
Not enough data
9.2
224
Not enough data
8.9
203
Not enough data
9.0
210
Enterprise Management
Not enough data
9.1
16
Not enough data
9.2
16
Not enough data
9.1
16
Not enough data
9.5
17
Not enough data
9.4
15
Knowledge Capture
Not enough data
9.1
15
Not enough data
8.8
16
Not enough data
9.0
14
Not enough data
9.1
15
Generative AI
Not enough data
Feature Not Available
Not enough data
8.7
36
Not enough data
Feature Not Available
Agentic AI
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
8.6
15
Data & Integration
Not enough data
9.2
14
Not enough data
9.2
14
Task Tracking
Not enough data
9.2
369
Not enough data
9.2
379
Not enough data
9.4
376
Checklist Options
Not enough data
8.9
369
Not enough data
8.7
337
Not enough data
8.7
343
Software Availability
Not enough data
8.3
324
Not enough data
8.9
362
Not enough data
9.4
383
Not enough data
9.6
378
Asset Definition
9.8
8
9.3
242
9.2
8
8.9
232
9.6
8
8.6
232
9.4
8
8.8
229
Asset Tracking
7.0
5
8.4
229
9.6
8
9.1
239
9.2
8
9.2
237
Inventory
8.5
8
9.0
237
10.0
6
8.9
231
9.7
6
8.6
229
Depreciation
9.3
5
8.0
210
8.6
6
8.1
214
6.0
5
7.1
208
8.7
5
7.6
205
Maintenance
9.4
8
9.4
232
9.4
8
9.3
229
9.2
6
8.9
221
9.0
8
9.2
229
9.4
8
9.1
226
9.4
8
9.0
218
Field Service
9.5
7
9.0
235
9.5
7
9.0
233
8.1
6
8.4
221
Monitoring
9.8
7
9.1
228
9.3
7
9.2
229
8.3
6
8.2
218
Contract & Warranty
6.9
6
7.7
217
6.7
6
7.8
214
6.7
5
7.7
204
Analytics
8.3
6
8.8
226
9.3
7
9.0
227
8.6
7
8.4
210
Integration
7.9
7
7.6
201
Not enough data
7.1
195
Not enough data
7.5
203
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
8.0
37
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.6
91
Facility Management Platform Features
Not enough data
9.2
467
Not enough data
8.8
452
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
431
Not enough data
8.9
435
Not enough data
Feature Not Available
Not enough data
8.8
446
Not enough data
Feature Not Available
Not enough data
9.1
444
CMMS Platform Features
9.1
34
|
Verified
9.5
850
|
Verified
9.3
33
|
Verified
9.3
804
|
Verified
8.7
18
|
Verified
8.5
711
8.2
23
|
Verified
8.6
720
|
Verified
8.7
26
|
Verified
8.8
702
|
Verified
8.9
19
|
Verified
8.9
696
|
Verified
8.6
27
|
Verified
9.0
723
|
Verified
8.6
14
|
Verified
8.5
648
|
Verified
Feature Not Available
8.3
668
|
Verified
8.2
31
|
Verified
8.9
777
|
Verified
Categories
Categories
Shared Categories
Accruent Maintenance Connection and MaintainX are categorized as CMMS and Enterprise Asset Management (EAM)
Unique Categories
Accruent Maintenance Connection has no unique categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Facility Management, Asset Performance Management, and Asset Tracking
Reviews
Reviewers' Company Size
Accruent Maintenance Connection
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Mining & Metals
7.8%
Broadcast Media
7.8%
Government Administration
5.9%
Facilities Services
5.9%
Other
62.7%
Manufacturing
15.4%
Facilities Services
7.3%
Construction
4.5%
Food Production
4.4%
Food & Beverages
4.2%
Other
64.2%
Alternatives
Discussions
Does Maintenance Connection offer on premise and cloud based options
3 Comments
Official Response from Accruent Maintenance Connection
Every company and project is unique and we use this six section implementation strategy as a guideline to create a tailored approach for every new customer.Read more
Does Maintenance Connection offer on premise and cloud based options
2 Comments
Official Response from Accruent Maintenance Connection
Every company and project is unique and we use this six section implementation strategy as a guideline to create a tailored approach for every new customer.Read more
Accruent Maintenance Connection has no more discussions with answers
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
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