Compare Accelo and Upland PSA

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Accelo
Accelo
(555)
4.4 out of 5
Accelo
By Accelo
Get a quote
Upland PSA
Upland PSA
(121)
4.0 out of 5
Upland PSA
By Upland Software
At a Glance
Accelo
Accelo
Star Rating
(555)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Upland PSA
Upland PSA
Star Rating
(121)4.0 out of 5
Market Segments
Mid-Market (66.1% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Upland PSA
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Accelo excels in providing an all-in-one solution, combining CRM, Help Desk, Sales, Project Management, and Billing into a single platform. This integration has been particularly beneficial for businesses looking to scale, as it reduces the need to switch between multiple applications.
  • Users say that Upland PSA offers a highly configurable platform, which allows organizations to tailor the software to their specific needs. Reviewers appreciate features like the flexible heat map in the Resource scheduling module, making it easy to visualize team availability at a glance.
  • According to verified reviews, Accelo's automation capabilities significantly reduce time spent on manual tasks, which helps streamline workflows and minimize errors. Users have highlighted how this automation lowers administrative overhead, making daily operations more efficient.
  • Reviewers mention that while Upland PSA has a strong support team that is responsive and quick to address issues, it has not received recent reviews, which may indicate a lack of ongoing user engagement compared to Accelo, which has garnered a steady stream of feedback.
  • Users highlight that Accelo's project management features, such as its help desk capabilities and time verification tools, are particularly well-received, making it easier for teams to manage projects and track time effectively.
  • G2 reviewers note that Upland PSA's custom reporting tool and Excel export capabilities are valuable for organizations needing detailed insights, but some users feel that the overall user experience could be improved compared to Accelo's more intuitive interface.
Pricing
Entry-Level Pricing
Accelo
Professional
Contact Us
Browse all 3 pricing plans
Upland PSA
No pricing available
Free Trial
Accelo
No trial information available
Upland PSA
No trial information available
Ratings
Meets Requirements
8.6
431
8.1
96
Ease of Use
8.1
436
7.2
97
Ease of Setup
7.1
200
7.1
59
Ease of Admin
7.7
189
7.7
62
Quality of Support
8.7
412
8.9
82
Has the product been a good partner in doing business?
8.8
187
8.6
61
Product Direction (% positive)
9.0
417
7.4
96
Features by Category
CRMHide 43 FeaturesShow 43 Features
7.9
218
Not enough data
Sales Force Automation
8.7
154
|
Verified
Not enough data
8.2
113
Not enough data
8.5
145
|
Verified
Not enough data
8.7
168
|
Verified
Not enough data
7.6
71
Not enough data
8.6
95
Not enough data
8.0
78
Not enough data
8.0
128
|
Verified
Not enough data
8.4
132
|
Verified
Not enough data
Marketing Automation
7.3
102
Not enough data
7.5
112
Not enough data
8.1
134
|
Verified
Not enough data
7.5
100
Not enough data
Customer Support
8.5
139
|
Verified
Not enough data
8.1
129
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
7.3
65
Not enough data
8.2
114
|
Verified
Not enough data
Reporting & Analytics
8.0
160
|
Verified
Not enough data
8.1
168
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
Mobile & Social
7.6
104
|
Verified
Not enough data
7.5
93
Not enough data
7.6
120
|
Verified
Not enough data
Platform
7.9
97
|
Verified
Not enough data
8.4
97
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
102
|
Verified
Not enough data
7.6
78
Not enough data
Integration
8.3
84
|
Verified
Not enough data
7.6
78
|
Verified
Not enough data
7.2
75
|
Verified
Not enough data
Generative AI
5.4
12
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CPQHide 32 FeaturesShow 32 Features
Not enough data
Not enough data
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quoting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
9.2
8
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
7.1
7
Not enough data
Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.3
8
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project ManagementHide 34 FeaturesShow 34 Features
7.5
224
Not enough data
Tasks
8.8
206
|
Verified
Not enough data
8.6
205
|
Verified
Not enough data
8.4
174
Not enough data
8.3
186
|
Verified
Not enough data
8.3
149
Not enough data
Feature Not Available
Not enough data
7.9
175
|
Verified
Not enough data
7.8
189
|
Verified
Not enough data
Projects
8.6
187
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
8.3
157
|
Verified
Not enough data
8.5
183
|
Verified
Not enough data
8.2
172
|
Verified
Not enough data
8.4
173
|
Verified
Not enough data
8.3
135
Not enough data
8.4
175
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
193
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Resource Management
8.3
143
|
Verified
Not enough data
8.4
157
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
Project Monitoring
8.1
144
|
Verified
Not enough data
8.2
161
|
Verified
Not enough data
8.3
179
|
Verified
Not enough data
Generative AI
4.5
25
Not enough data
4.4
24
Not enough data
Agentic AI - Project Management
3.0
5
Not enough data
2.7
5
Not enough data
3.3
6
Not enough data
3.1
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
3.6
6
Not enough data
Contract ManagementHide 13 FeaturesShow 13 Features
7.7
174
Not enough data
Contract Management Platform Features
8.6
134
|
Verified
Not enough data
8.2
129
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.4
140
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
8.3
135
|
Verified
Not enough data
Generative AI
4.5
10
Not enough data
4.0
10
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Project and Portfolio ManagementHide 24 FeaturesShow 24 Features
6.2
21
Not enough data
Portfolio Management
6.1
18
Not enough data
7.0
17
Not enough data
7.0
15
Not enough data
6.9
15
Not enough data
Project Management
6.7
17
Not enough data
6.7
17
Not enough data
6.0
16
Not enough data
Resource Management
6.9
18
Not enough data
7.8
17
Not enough data
6.6
17
Not enough data
Data & Analytics
7.2
17
Not enough data
6.7
17
Not enough data
7.2
17
Not enough data
5.4
17
Not enough data
Strategy - Project and Portfolio Management
4.1
13
Not enough data
5.6
12
Not enough data
5.6
12
Not enough data
5.8
12
Not enough data
6.1
12
Not enough data
5.3
12
Not enough data
5.1
12
Not enough data
5.6
12
Not enough data
6.0
12
Not enough data
5.4
12
Not enough data
Quote-to-CashHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource ManagementHide 6 FeaturesShow 6 Features
6.5
13
Not enough data
Planning
6.9
9
Not enough data
7.1
11
Not enough data
6.2
10
Not enough data
Optimization
6.5
11
Not enough data
5.7
10
Not enough data
6.5
9
Not enough data
Client PortalHide 11 FeaturesShow 11 Features
8.4
146
Not enough data
Content
Feature Not Available
Not enough data
7.9
93
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
8.3
99
Not enough data
Collaboration
8.7
109
Not enough data
7.5
88
Not enough data
9.0
130
Not enough data
8.5
117
Not enough data
9.1
131
Not enough data
8.1
105
Not enough data
Task ManagementHide 10 FeaturesShow 10 Features
6.9
31
Not enough data
Task Creation
8.2
26
Not enough data
8.3
28
Not enough data
6.9
25
Not enough data
Feature Not Available
Not enough data
Task Management
7.6
24
Not enough data
7.3
26
Not enough data
7.1
24
Not enough data
6.6
24
Not enough data
Generative AI
5.3
18
Not enough data
5.1
18
Not enough data
Professional Services AutomationHide 35 FeaturesShow 35 Features
8.1
122
7.8
11
Customer Management
8.8
104
|
Verified
8.8
10
|
Verified
8.7
91
|
Verified
8.3
10
|
Verified
7.7
74
8.3
10
|
Verified
8.2
91
|
Verified
8.5
9
|
Verified
Project Management
8.9
106
|
Verified
8.3
10
|
Verified
8.9
109
|
Verified
8.7
10
|
Verified
8.3
93
|
Verified
8.3
10
|
Verified
8.5
94
|
Verified
8.0
10
|
Verified
Accounting
8.4
88
7.5
10
|
Verified
8.4
99
|
Verified
8.2
10
|
Verified
8.3
80
|
Verified
7.3
10
8.5
87
|
Verified
8.2
10
|
Verified
8.7
92
|
Verified
8.5
10
|
Verified
Portfolio Management
8.1
73
7.8
9
8.2
74
7.6
9
7.8
72
7.7
10
7.9
72
7.3
8
Analytics
8.0
82
|
Verified
8.2
10
|
Verified
8.4
93
|
Verified
7.7
11
|
Verified
8.1
79
|
Verified
8.1
9
|
Verified
Administration
8.5
93
|
Verified
8.3
9
|
Verified
8.7
100
|
Verified
7.8
10
|
Verified
8.7
93
|
Verified
8.5
9
|
Verified
Platform
8.3
83
|
Verified
8.1
9
|
Verified
8.2
66
|
Verified
8.1
8
|
Verified
9.0
99
|
Verified
8.7
9
|
Verified
7.8
88
|
Verified
7.0
9
|
Verified
Feature Not Available
5.0
7
|
Verified
Generative AI
6.2
13
5.7
5
6.3
13
5.7
5
Artificial Intelligence - Professional Services Automation
6.9
7
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
Agentic AI - Professional Services Automation
7.1
8
Not enough data
7.1
8
Not enough data
Work ManagementHide 32 FeaturesShow 32 Features
7.4
31
Not enough data
Automation
7.6
24
Not enough data
7.2
27
Not enough data
7.9
26
Not enough data
Administration
8.0
27
Not enough data
7.3
25
Not enough data
8.3
25
Not enough data
Project management
7.9
27
Not enough data
7.5
26
Not enough data
7.6
25
Not enough data
7.8
25
Not enough data
7.3
25
Not enough data
Feature Not Available
Not enough data
7.4
26
Not enough data
Workload
7.3
28
Not enough data
7.7
25
Not enough data
7.6
25
Not enough data
6.9
25
Not enough data
Communication & Collaboration
7.1
24
Not enough data
7.2
25
Not enough data
7.2
26
Not enough data
Cost Management
8.1
24
Not enough data
8.1
26
Not enough data
7.8
24
Not enough data
Integration
7.3
23
Not enough data
7.3
26
Not enough data
7.5
24
Not enough data
Generative AI
5.3
18
Not enough data
5.0
18
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project CollaborationHide 26 FeaturesShow 26 Features
6.9
19
Not enough data
Communication
Feature Not Available
Not enough data
6.8
15
Not enough data
6.9
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Documents
6.5
13
Not enough data
7.1
14
Not enough data
7.6
15
Not enough data
6.1
14
Not enough data
Controls
6.9
14
Not enough data
6.4
13
Not enough data
7.4
14
Not enough data
6.9
14
Not enough data
6.4
14
Not enough data
Project Management
8.3
14
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
7.4
13
Not enough data
Remote Collaboration
7.5
14
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
Feature Not Available
Not enough data
Generative AI
4.3
10
Not enough data
4.4
9
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
BillingHide 10 FeaturesShow 10 Features
6.7
28
Not enough data
Bill Generation
7.6
24
Not enough data
8.3
22
Not enough data
6.9
22
Not enough data
Bill Processing
6.1
22
Not enough data
6.7
23
Not enough data
6.7
23
Not enough data
Integration
6.9
25
Not enough data
6.3
24
Not enough data
5.2
22
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Sales AnalyticsHide 18 FeaturesShow 18 Features
7.2
15
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.0
10
Not enough data
8.3
9
Not enough data
7.0
9
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
Predictive Analytics
7.2
10
Not enough data
7.0
10
Not enough data
6.2
10
Not enough data
6.8
12
Not enough data
Sales Management
7.7
13
Not enough data
5.7
10
Not enough data
6.8
13
Not enough data
8.1
12
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time TrackingHide 18 FeaturesShow 18 Features
7.7
120
Not enough data
Time Tracking
7.9
43
Not enough data
8.1
44
Not enough data
8.0
43
Not enough data
Client Invoicing
8.1
98
Not enough data
8.0
75
Not enough data
8.2
91
Not enough data
Mobile Time Tracking
7.3
37
Not enough data
Administration
7.9
86
Not enough data
8.3
91
Not enough data
7.8
89
Not enough data
Feature Not Available
Not enough data
8.5
90
Not enough data
Platform
7.9
88
Not enough data
7.6
81
Not enough data
7.9
69
Not enough data
8.6
90
Not enough data
7.4
78
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Accelo
Accelo
Upland PSA
Upland PSA
Accelo and Upland PSA are categorized as Professional Services Automation
Unique Categories
Accelo
Upland PSA
Upland PSA has no unique categories
Reviews
Reviewers' Company Size
Accelo
Accelo
Small-Business(50 or fewer emp.)
74.2%
Mid-Market(51-1000 emp.)
19.7%
Enterprise(> 1000 emp.)
6.1%
Upland PSA
Upland PSA
Small-Business(50 or fewer emp.)
17.4%
Mid-Market(51-1000 emp.)
66.1%
Enterprise(> 1000 emp.)
16.5%
Reviewers' Industry
Accelo
Accelo
Marketing and Advertising
33.0%
Information Technology and Services
17.3%
Computer Software
6.5%
Management Consulting
5.4%
Accounting
3.5%
Other
34.3%
Upland PSA
Upland PSA
Information Technology and Services
25.7%
Computer Software
22.0%
Marketing and Advertising
9.2%
Management Consulting
8.3%
Non-Profit Organization Management
3.7%
Other
31.2%
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Discussions
Accelo
Accelo Discussions
When are you coming up with more new exciting features
2 Comments
Martin G.
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
New features ahead?
2 Comments
Martin G.
MG
Check out the Accleo Blog page - https://www.accelo.com/resources/blog/Read more
Does Accelo offer Customer Support?
2 Comments
Valentina B.
VB
Their customer support is pretty awesome. Being in Australia, I was worried about time differences with responses, but the whole team responds within 12...Read more
See all discussions
Upland PSA
Upland PSA Discussions
What kind of pricing does Tenrox offer?
1 Comment
Heather B.
HB
Hi! We price based on users/month. We would be happy to explore pricing options with you, according to your specific requirements. Reach out!...Read more
Monty the Mongoose crying
Upland PSA has no more discussions with answers
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Accelo
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Upland PSA
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