Compare Accelo and Synergy Software 
At a Glance
Market Segments
Small-Business (74.2% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
Accelo
Star Rating
(556)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansTotal Synergy
Star Rating
(23)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Accelo excels in integrating multiple business functions into one platform, combining CRM, Help Desk, Sales, Project Management, and Billing. Users appreciate this all-in-one approach, noting it has significantly streamlined their operations and reduced the need to switch between different applications.
- Users say that Synergy stands out for its user-friendly interface, making it easy to navigate and manage projects. Reviewers highlight its effectiveness in handling budgeting, costing, and customer support, which contributes to a smoother project management experience.
- According to verified reviews, Accelo's automation features are a major plus, as they help reduce time spent on repetitive tasks. Users have noted that this automation lowers administrative overhead, allowing teams to focus on more strategic activities.
- Reviewers mention that while Synergy is stable and regularly updated, it may not offer the same level of comprehensive integration as Accelo. Users appreciate the ease of functionalities like timesheet management and project invoicing, but some feel that it lacks the depth of features found in Accelo.
- G2 reviewers highlight that Accelo's support quality is highly rated, with users praising the responsiveness and helpfulness of the support team. This level of support is crucial for businesses looking to scale and manage complex workflows effectively.
- Users report that while both platforms are well-suited for small businesses, Synergy has a slight edge in ease of administration and user satisfaction, as reflected in its higher ratings for user experience. However, Accelo's comprehensive feature set and automation capabilities make it a strong contender for those needing a more integrated solution.
Pricing
Entry-Level Pricing
Accelo
Professional
Contact Us
Quote-to-cash for profitable
professional service firms.
- Client Project Management
- Client Sales Management
- Client Quote Management
Total Synergy
Business
Contact Us
- Project phases – Group stages together
- Customise reports – Save and share
- Budgets – Analyse profitability
Free Trial
Accelo
No trial information availableTotal Synergy
Free Trial is available
Ratings
Meets Requirements
8.6
431
8.8
21
Ease of Use
8.1
436
8.3
21
Ease of Setup
7.1
200
7.3
17
Ease of Admin
7.7
189
8.5
17
Quality of Support
8.7
412
9.0
21
Has the product been a good partner in doing business?
8.8
187
9.0
17
Product Direction (% positive)
9.0
417
9.4
21
Features by Category
Sales Force Automation
8.7
154
|
Verified
Not enough data
8.2
113
Not enough data
8.5
145
|
Verified
Not enough data
8.7
168
|
Verified
Not enough data
7.6
71
Not enough data
8.6
95
Not enough data
8.0
78
Not enough data
8.0
128
|
Verified
Not enough data
8.4
132
|
Verified
Not enough data
Marketing Automation
7.3
102
Not enough data
7.5
112
Not enough data
8.1
134
|
Verified
Not enough data
7.5
100
Not enough data
Customer Support
8.5
139
|
Verified
Not enough data
8.1
129
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
7.3
65
Not enough data
8.2
114
|
Verified
Not enough data
Reporting & Analytics
8.0
160
|
Verified
Not enough data
8.1
168
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
Mobile & Social
7.6
104
|
Verified
Not enough data
7.5
93
Not enough data
7.6
120
|
Verified
Not enough data
Platform
7.9
97
|
Verified
Not enough data
8.4
97
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
102
|
Verified
Not enough data
7.6
78
Not enough data
Integration
8.3
84
|
Verified
Not enough data
7.6
78
|
Verified
Not enough data
7.2
75
|
Verified
Not enough data
Generative AI
5.4
12
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quoting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
9.2
8
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
7.1
7
Not enough data
Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.3
8
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
206
|
Verified
Not enough data
8.6
205
|
Verified
Not enough data
8.4
174
Not enough data
8.3
186
|
Verified
Not enough data
8.3
149
Not enough data
Feature Not Available
Not enough data
7.9
175
|
Verified
Not enough data
7.8
189
|
Verified
Not enough data
Projects
8.6
187
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
8.3
157
|
Verified
Not enough data
8.5
183
|
Verified
Not enough data
8.2
172
|
Verified
Not enough data
8.4
173
|
Verified
Not enough data
8.3
135
Not enough data
8.4
175
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
193
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Resource Management
8.3
143
|
Verified
Not enough data
8.4
157
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
Project Monitoring
8.1
144
|
Verified
Not enough data
8.2
161
|
Verified
Not enough data
8.3
179
|
Verified
Not enough data
Generative AI
4.5
25
Not enough data
4.4
24
Not enough data
Agentic AI - Project Management
3.0
5
Not enough data
2.7
5
Not enough data
3.3
6
Not enough data
3.1
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
3.6
6
Not enough data
Contract Management Platform Features
8.6
134
|
Verified
Not enough data
8.2
129
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.4
140
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
8.3
135
|
Verified
Not enough data
Generative AI
4.5
10
Not enough data
4.0
10
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Portfolio Management
6.1
18
Not enough data
7.0
17
Not enough data
7.0
15
Not enough data
6.9
15
Not enough data
Project Management
6.7
17
Not enough data
6.7
17
Not enough data
6.0
16
Not enough data
Resource Management
6.9
18
Not enough data
7.8
17
Not enough data
6.6
17
Not enough data
Data & Analytics
7.2
17
Not enough data
6.7
17
Not enough data
7.2
17
Not enough data
5.4
17
Not enough data
Strategy - Project and Portfolio Management
4.1
13
Not enough data
5.6
12
Not enough data
5.6
12
Not enough data
5.8
12
Not enough data
6.1
12
Not enough data
5.3
12
Not enough data
5.1
12
Not enough data
5.6
12
Not enough data
6.0
12
Not enough data
5.4
12
Not enough data
Cost Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
6.9
9
Not enough data
7.1
11
Not enough data
6.2
10
Not enough data
Optimization
6.5
11
Not enough data
5.7
10
Not enough data
6.5
9
Not enough data
Accounting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Project-Based ERP
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Feature Not Available
Not enough data
7.9
93
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
8.3
99
Not enough data
Collaboration
8.7
109
Not enough data
7.5
88
Not enough data
9.0
130
Not enough data
8.5
117
Not enough data
9.1
131
Not enough data
8.1
105
Not enough data
Task Creation
8.2
26
Not enough data
8.3
28
Not enough data
6.9
25
Not enough data
Feature Not Available
Not enough data
Task Management
7.6
24
Not enough data
7.3
26
Not enough data
7.1
24
Not enough data
6.6
24
Not enough data
Generative AI
5.3
18
Feature Not Available
5.1
18
Feature Not Available
Customer Management
8.8
104
|
Verified
Not enough data
8.7
91
|
Verified
Not enough data
7.7
74
Feature Not Available
8.2
91
|
Verified
Not enough data
Project Management
8.9
106
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
8.3
93
|
Verified
Not enough data
8.5
94
|
Verified
Not enough data
Accounting
8.4
88
Not enough data
8.4
99
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.5
87
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
Portfolio Management
8.1
73
Feature Not Available
8.2
74
Feature Not Available
7.8
72
Feature Not Available
7.9
72
Feature Not Available
Analytics
8.0
82
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.5
93
|
Verified
Not enough data
8.7
100
|
Verified
Feature Not Available
8.7
93
|
Verified
Not enough data
Platform
8.3
83
|
Verified
Not enough data
8.2
66
|
Verified
Feature Not Available
9.0
99
|
Verified
Not enough data
7.8
88
|
Verified
Not enough data
Feature Not Available
Feature Not Available
Generative AI
6.2
13
Feature Not Available
6.3
13
Feature Not Available
Artificial Intelligence - Professional Services Automation
6.9
7
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
Agentic AI - Professional Services Automation
7.1
8
Not enough data
7.1
8
Not enough data
Automation
7.6
24
Not enough data
7.2
27
Not enough data
7.9
26
Not enough data
Administration
8.0
27
Not enough data
7.3
25
Feature Not Available
8.3
25
Not enough data
Project management
7.9
27
Not enough data
7.5
26
Not enough data
7.6
25
Not enough data
7.8
25
Not enough data
7.3
25
Not enough data
Feature Not Available
Feature Not Available
7.4
26
Not enough data
Workload
7.3
28
Not enough data
7.7
25
Not enough data
7.6
25
Not enough data
6.9
25
Not enough data
Communication & Collaboration
7.1
24
Not enough data
7.2
25
Not enough data
7.2
26
Not enough data
Cost Management
8.1
24
Not enough data
8.1
26
Not enough data
7.8
24
Not enough data
Integration
7.3
23
Not enough data
7.3
26
Not enough data
7.5
24
Not enough data
Generative AI
5.3
18
Feature Not Available
5.0
18
Feature Not Available
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
6.8
15
Not enough data
6.9
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Documents
6.5
13
Not enough data
7.1
14
Not enough data
7.6
15
Not enough data
6.1
14
Not enough data
Controls
6.9
14
Not enough data
6.4
13
Not enough data
7.4
14
Not enough data
6.9
14
Not enough data
6.4
14
Not enough data
Project Management
8.3
14
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
7.4
13
Not enough data
Remote Collaboration
7.5
14
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
Feature Not Available
Not enough data
Generative AI
4.3
10
Not enough data
4.4
9
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
7.6
24
Not enough data
8.3
22
Not enough data
6.9
22
Not enough data
Bill Processing
6.1
22
Not enough data
6.7
23
Not enough data
6.7
23
Not enough data
Integration
6.9
25
Not enough data
6.3
24
Not enough data
5.2
22
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.0
10
Not enough data
8.3
9
Not enough data
7.0
9
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
Predictive Analytics
7.2
10
Not enough data
7.0
10
Not enough data
6.2
10
Not enough data
6.8
12
Not enough data
Sales Management
7.7
13
Not enough data
5.7
10
Not enough data
6.8
13
Not enough data
8.1
12
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.9
43
Not enough data
8.1
44
Not enough data
8.0
43
Not enough data
Client Invoicing
8.1
98
Not enough data
8.0
75
Not enough data
8.2
91
Not enough data
Mobile Time Tracking
7.3
37
Not enough data
Administration
7.9
86
Not enough data
8.3
91
Not enough data
7.8
89
Not enough data
Feature Not Available
Not enough data
8.5
90
Not enough data
Platform
7.9
88
Not enough data
7.6
81
Not enough data
7.9
69
Not enough data
8.6
90
Not enough data
7.4
78
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Accelo and Total Synergy are categorized as Project Collaboration, Work Management, Resource Management, Task Management, Professional Services Automation, Billing, and Project Management
Unique Categories
Accelo is categorized as Client Portal, Project and Portfolio Management, Sales Analytics, CRM, CPQ, Contract Management, Time Tracking, and Quote-to-Cash
Total Synergy is categorized as Project-Based ERP, Invoice Management, Project Cost Management, and Project Management Tools
Reviews
Reviewers' Company Size
Accelo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Total Synergy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
33.0%
Information Technology and Services
17.3%
Computer Software
6.5%
Management Consulting
5.4%
Accounting
3.5%
Other
34.3%
Civil Engineering
27.3%
Architecture & Planning
27.3%
Mechanical or Industrial Engineering
13.6%
Design
9.1%
Construction
9.1%
Other
13.6%
Discussions
What does Accelo integrate with?
2 Comments
Official Response from Accelo
Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
Is Synergy only available in Australia?
1 Comment
Official Response from Total Synergy
Synergy is available anywhere you can freely access the internet. Our HQ is Sydney, Australia. People across the globe can use Synergy — all you need is an...Read more
What do you mean by 'pure cloud' software?
1 Comment
Official Response from Total Synergy
Pure cloud software — sometimes called Software-as-a-Service or SaaS — is a way of delivering applications, like Synergy, over the Internet as a subscription...Read more
Is Synergy a new product?
1 Comment
Official Response from Total Synergy
Yes, brand spanking new. We have built Synergy from the ground up on a pure cloud platform (Microsoft Azure) to provide a better, more modern alternative to...Read more
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