Compare Accelo, Projector PSA, ConnectWise Manage, and Salesforce CRM

Pricing

 
Plus
$19
user/month
team
$15
/ per user, per month
Sales Essentials Edition
$25
/user/month*
 
PREMIUM
$39
user/month
professional
$25
/ per user, per month
Professional Edition
$75
/user/month*
 
enterprise
$30
/ per user, per month
Enterprise Edition
$150
/user/month*
 
Unlimited Edition
$300
/user/month*
 
Free Trial
Free Trial
Free Trial Unavailable
Free Trial
Accelo
Plus
$19user/month
PREMIUM
$39user/month
Free Trial
Projector PSA
team
$15/ per user, per month
professional
$25/ per user, per month
enterprise
$30/ per user, per month
Free Trial
ConnectWise Manage
Free Trial Unavailable
Salesforce CRM
Sales Essentials Edition
$25/user/month*
Professional Edition
$75/user/month*
Enterprise Edition
$150/user/month*
Unlimited Edition
$300/user/month*
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.4
8.8
8.5
8.7
Ease of Use
Ease of Use
7.6
8.1
7.3
7.8
Ease of Setup
Ease of Setup
7.0
7.4
6.3
7.1
Ease of Admin
Ease of Admin
7.6
8.2
7.4
7.6
Quality of Support
Quality of Support
8.9
9.6
7.7
7.8
Ease of Doing Business With
Ease of Doing Business With
9.2
9.4
7.9
8.0
Product Direction (% positive)
Product Direction (% positive)
8.8
8.6
7.2
7.9
Meets Requirements
Accelo
8.4
Projector PSA
8.8
ConnectWise Manage
8.5
Salesforce CRM
8.7
Ease of Use
Accelo
7.6
Projector PSA
8.1
ConnectWise Manage
7.3
Salesforce CRM
7.8
Ease of Setup
Accelo
7.0
Projector PSA
7.4
ConnectWise Manage
6.3
Salesforce CRM
7.1
Ease of Admin
Accelo
7.6
Projector PSA
8.2
ConnectWise Manage
7.4
Salesforce CRM
7.6
Quality of Support
Accelo
8.9
Projector PSA
9.6
ConnectWise Manage
7.7
Salesforce CRM
7.8
Ease of Doing Business With
Accelo
9.2
Projector PSA
9.4
ConnectWise Manage
7.9
Salesforce CRM
8.0
Product Direction (% positive)
Accelo
8.8
Projector PSA
8.6
ConnectWise Manage
7.2
Salesforce CRM
7.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
85.3%
35.1%
66.8%
25.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
12.6%
49.4%
26.0%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.1%
15.6%
7.3%
29.3%
Accelo
Small-Business
85.3%
Mid-Market
12.6%
Enterprise
2.1%
Projector PSA
Small-Business
35.1%
Mid-Market
49.4%
Enterprise
15.6%
ConnectWise Manage
Small-Business
66.8%
Mid-Market
26.0%
Enterprise
7.3%
Salesforce CRM
Small-Business
25.2%
Mid-Market
45.5%
Enterprise
29.3%

Reviewers' Industry

 
Marketing and Advertising
31.4%
Information Technology and Services
32.6%
Information Technology and Services
58.8%
Computer Software
16.7%
 
Information Technology and Services
20.0%
Management Consulting
14.7%
Computer & Network Security
6.3%
Information Technology and Services
10.7%
 
Computer Software
6.7%
Computer Software
11.6%
Computer Networking
5.6%
Internet
7.6%
 
Internet
5.7%
Design
7.4%
Telecommunications
2.9%
Marketing and Advertising
7.1%
 
Management Consulting
4.8%
Marketing and Advertising
6.3%
Computer Software
2.9%
Financial Services
4.5%
 
Other
31.4%
Other
27.4%
Other
23.4%
Other
53.3%
Accelo
Marketing and Advertising
31.4%
Information Technology and Services
20.0%
Computer Software
6.7%
Internet
5.7%
Management Consulting
4.8%
Other
31.4%
Projector PSA
Information Technology and Services
32.6%
Management Consulting
14.7%
Computer Software
11.6%
Design
7.4%
Marketing and Advertising
6.3%
Other
27.4%
ConnectWise Manage
Information Technology and Services
58.8%
Computer & Network Security
6.3%
Computer Networking
5.6%
Telecommunications
2.9%
Computer Software
2.9%
Other
23.4%
Salesforce CRM
Computer Software
16.7%
Information Technology and Services
10.7%
Internet
7.6%
Marketing and Advertising
7.1%
Financial Services
4.5%
Other
53.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Marketing and Advertising

Any old invoices from previous accounting systems require a manual process of re-export - accept - credit note issue. Extremely time consuming, not user friendly and very messy for our accounting system to show invoice issued and credited when they...

Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

G2 User in Computer Software

Implementation was horrendous and took 10X the effort expected, which was really a burden for a smaller company that is light on administrative staff. As other reviewers have commented, Sales promised the moon but the actual system does not do what we were...

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
Accelo
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Most Helpful Critical Review
G2 User in Marketing and Advertising

Any old invoices from previous accounting systems require a manual process of re-export - accept - credit note issue. Extremely time consuming, not user friendly and very messy for our accounting system to show invoice issued and credited when they...

Projector PSA
Most Helpful Favorable Review
Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Most Helpful Critical Review
Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

ConnectWise Manage
Most Helpful Favorable Review
Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Most Helpful Critical Review
G2 User in Computer Software

Implementation was horrendous and took 10X the effort expected, which was really a burden for a smaller company that is light on administrative staff. As other reviewers have commented, Sales promised the moon but the actual system does not do what we were...

Salesforce CRM
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

Screenshots

 
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Videos

 

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

No videos provided

Intro to Salesforce for Small Business

Accelo

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

Projector PSA
ConnectWise Manage
No videos provided
Salesforce CRM

Intro to Salesforce for Small Business

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Projector PSA
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ConnectWise Manage
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Salesforce CRM
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