Compare Accelo, Projector PSA, ConnectWise Manage, and OpenAir PSA

Pricing

 
Plus
$19
user/month
team
$15
/ per user, per month
 
PREMIUM
$39
user/month
professional
$25
/ per user, per month
 
enterprise
$30
/ per user, per month
 
Free Trial
Free Trial
Free Trial Unavailable
Free Trial
Accelo
Plus
$19user/month
PREMIUM
$39user/month
Free Trial
Projector PSA
team
$15/ per user, per month
professional
$25/ per user, per month
enterprise
$30/ per user, per month
Free Trial
ConnectWise Manage
Free Trial Unavailable
OpenAir PSA
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.4
8.8
8.5
7.7
Ease of Use
Ease of Use
7.6
8.1
7.3
7.0
Ease of Setup
Ease of Setup
7.0
7.4
6.3
6.6
Ease of Admin
Ease of Admin
7.6
8.2
7.4
6.9
Quality of Support
Quality of Support
8.9
9.6
7.7
7.2
Ease of Doing Business With
Ease of Doing Business With
9.2
9.4
7.9
7.4
Product Direction (% positive)
Product Direction (% positive)
8.8
8.6
7.2
6.1
Meets Requirements
Accelo
8.4
Projector PSA
8.8
ConnectWise Manage
8.5
OpenAir PSA
7.7
Ease of Use
Accelo
7.6
Projector PSA
8.1
ConnectWise Manage
7.3
OpenAir PSA
7.0
Ease of Setup
Accelo
7.0
Projector PSA
7.4
ConnectWise Manage
6.3
OpenAir PSA
6.6
Ease of Admin
Accelo
7.6
Projector PSA
8.2
ConnectWise Manage
7.4
OpenAir PSA
6.9
Quality of Support
Accelo
8.9
Projector PSA
9.6
ConnectWise Manage
7.7
OpenAir PSA
7.2
Ease of Doing Business With
Accelo
9.2
Projector PSA
9.4
ConnectWise Manage
7.9
OpenAir PSA
7.4
Product Direction (% positive)
Accelo
8.8
Projector PSA
8.6
ConnectWise Manage
7.2
OpenAir PSA
6.1

Features

Client Invoicing
Invoice Creation and Delivery
Accelo
7.7
Projector PSA
9.1
ConnectWise Manage
8.2
OpenAir PSA
8.0
Electronic Payments
Accelo
7.8
Projector PSA
Not enough data available
ConnectWise Manage
7.1
OpenAir PSA
7.5
Project Accounting / Revenue Recognition
Accelo
8.2
Projector PSA
8.8
ConnectWise Manage
7.6
OpenAir PSA
7.8
Project Resource Mgmt.
Budget Tracking
Accelo
8.4
Projector PSA
8.7
ConnectWise Manage
7.7
OpenAir PSA
7.2
Forecasting
Accelo
7.9
Projector PSA
8.7
ConnectWise Manage
7.5
OpenAir PSA
7.2
Client Portal
Accelo
7.3
Projector PSA
7.8
ConnectWise Manage
7.2
OpenAir PSA
7.7
Skills Tracking
Accelo
7.8
Projector PSA
7.8
ConnectWise Manage
7.3
OpenAir PSA
7.1
Resource Loading / Scheduling
Accelo
7.5
Projector PSA
8.7
ConnectWise Manage
8.2
OpenAir PSA
7.3
Administration
Standard Integrations
Accelo
8.0
Projector PSA
8.5
ConnectWise Manage
8.2
OpenAir PSA
7.2
Workflow
Accelo
8.3
Projector PSA
8.8
ConnectWise Manage
8.3
OpenAir PSA
7.5
Automated Reminders
Accelo
7.9
Projector PSA
8.6
ConnectWise Manage
8.5
OpenAir PSA
7.5
Policy Compliance Management
Accelo
Not enough data available
Projector PSA
9.0
ConnectWise Manage
7.8
OpenAir PSA
7.7
User, Role, and Access Management
Accelo
8.8
Projector PSA
8.7
ConnectWise Manage
8.4
OpenAir PSA
8.0
Platform
Reporting
Accelo
7.5
Projector PSA
8.4
ConnectWise Manage
7.7
OpenAir PSA
6.8
APIs / Integration
Accelo
7.8
Projector PSA
8.6
ConnectWise Manage
7.9
OpenAir PSA
7.0
Internationalization
Accelo
7.9
Projector PSA
8.8
ConnectWise Manage
8.1
OpenAir PSA
7.1
Performance and Reliability
Accelo
8.3
Projector PSA
9.5
ConnectWise Manage
7.8
OpenAir PSA
8.1
Mobile User Support
Accelo
6.8
Projector PSA
7.9
ConnectWise Manage
6.7
OpenAir PSA
6.0
Offline
Accelo
Not enough data available
Projector PSA
7.0
ConnectWise Manage
5.6
OpenAir PSA
7.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
85.3%
35.1%
67.0%
10.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
12.6%
49.4%
25.8%
58.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.1%
15.6%
7.2%
31.4%
Accelo
Small-Business
85.3%
Mid-Market
12.6%
Enterprise
2.1%
Projector PSA
Small-Business
35.1%
Mid-Market
49.4%
Enterprise
15.6%
ConnectWise Manage
Small-Business
67.0%
Mid-Market
25.8%
Enterprise
7.2%
OpenAir PSA
Small-Business
10.1%
Mid-Market
58.6%
Enterprise
31.4%

Reviewers' Industry

 
Marketing and Advertising
31.4%
Information Technology and Services
32.6%
Information Technology and Services
58.7%
Computer Software
28.3%
 
Information Technology and Services
20.0%
Management Consulting
14.7%
Computer & Network Security
6.3%
Information Technology and Services
25.4%
 
Computer Software
6.7%
Computer Software
11.6%
Computer Networking
5.6%
Marketing and Advertising
10.2%
 
Internet
5.7%
Design
7.4%
Computer Software
3.1%
Management Consulting
5.9%
 
Management Consulting
4.8%
Marketing and Advertising
6.3%
Telecommunications
2.9%
Internet
2.9%
 
Other
31.4%
Other
27.4%
Other
23.3%
Other
27.3%
Accelo
Marketing and Advertising
31.4%
Information Technology and Services
20.0%
Computer Software
6.7%
Internet
5.7%
Management Consulting
4.8%
Other
31.4%
Projector PSA
Information Technology and Services
32.6%
Management Consulting
14.7%
Computer Software
11.6%
Design
7.4%
Marketing and Advertising
6.3%
Other
27.4%
ConnectWise Manage
Information Technology and Services
58.7%
Computer & Network Security
6.3%
Computer Networking
5.6%
Computer Software
3.1%
Telecommunications
2.9%
Other
23.3%
OpenAir PSA
Computer Software
28.3%
Information Technology and Services
25.4%
Marketing and Advertising
10.2%
Management Consulting
5.9%
Internet
2.9%
Other
27.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Most Helpful Critical Review
Kara L.
User

Far too complicated. My CFO told me that this software was too complicated, "overly complicated" but, I was in love with everything it was capable of. So, we signed up just one user and decided that we were going to figure it out, and then add the rest of...

G2 User

Most similar PSA software have a mobile application available to simplify time and expense entry on the go without having to crack open a laptop. While ProjectorPSA does have a mobile version of their website, typing in the standard projectorpsa URL and...

Max C.
Administrator in Information Technology and Services

CUSTOMER SERVICE AWFUL!! Never have i been faced with such poor service. We were sold the solution and promised to be up and live within a month by sales. Once on board our sales guys disappeared and our implementation tech confirmed this was impossible!...

Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

 
Accelo
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Most Helpful Critical Review
Kara L.
User

Far too complicated. My CFO told me that this software was too complicated, "overly complicated" but, I was in love with everything it was capable of. So, we signed up just one user and decided that we were going to figure it out, and then add the rest of...

Projector PSA
Most Helpful Favorable Review
Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Most Helpful Critical Review
G2 User

Most similar PSA software have a mobile application available to simplify time and expense entry on the go without having to crack open a laptop. While ProjectorPSA does have a mobile version of their website, typing in the standard projectorpsa URL and...

ConnectWise Manage
Most Helpful Favorable Review
Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Most Helpful Critical Review
Max C.
Administrator in Information Technology and Services

CUSTOMER SERVICE AWFUL!! Never have i been faced with such poor service. We were sold the solution and promised to be up and live within a month by sales. Once on board our sales guys disappeared and our implementation tech confirmed this was impossible!...

OpenAir PSA
Most Helpful Favorable Review
Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

Screenshots

 
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Videos

 

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

No videos provided
Accelo

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

Projector PSA
ConnectWise Manage
No videos provided
OpenAir PSA
Ask Projector a QuestionContact ProjectorRequest More InformationRequest More InformationAsk OpenAir PSA a QuestionContact OpenAir PSA
 
Accelo
Accelo
Projector PSA
Projector PSA
Optimized for quick response
ConnectWise Manage
ConnectWise Manage
OpenAir PSA
OpenAir PSA