Compare Accelo, Projector PSA, ConnectWise Manage, and Autotask PSA

Pricing

 
Plus
$19
user/month
team
$15
/ per user, per month
 
PREMIUM
$39
user/month
professional
$25
/ per user, per month
 
enterprise
$30
/ per user, per month
 
Free Trial
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Accelo
Plus
$19user/month
PREMIUM
$39user/month
Free Trial
Projector PSA
team
$15/ per user, per month
professional
$25/ per user, per month
enterprise
$30/ per user, per month
Free Trial
ConnectWise Manage
Free Trial Unavailable
Autotask PSA
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.4
8.8
8.5
7.9
Ease of Use
Ease of Use
7.6
8.1
7.3
7.2
Ease of Setup
Ease of Setup
7.0
7.4
6.3
6.5
Ease of Admin
Ease of Admin
7.6
8.2
7.4
7.1
Quality of Support
Quality of Support
8.9
9.6
7.7
7.5
Ease of Doing Business With
Ease of Doing Business With
9.2
9.4
7.9
7.4
Product Direction (% positive)
Product Direction (% positive)
8.8
8.6
7.2
7.6
Meets Requirements
Accelo
8.4
Projector PSA
8.8
ConnectWise Manage
8.5
Autotask PSA
7.9
Ease of Use
Accelo
7.6
Projector PSA
8.1
ConnectWise Manage
7.3
Autotask PSA
7.2
Ease of Setup
Accelo
7.0
Projector PSA
7.4
ConnectWise Manage
6.3
Autotask PSA
6.5
Ease of Admin
Accelo
7.6
Projector PSA
8.2
ConnectWise Manage
7.4
Autotask PSA
7.1
Quality of Support
Accelo
8.9
Projector PSA
9.6
ConnectWise Manage
7.7
Autotask PSA
7.5
Ease of Doing Business With
Accelo
9.2
Projector PSA
9.4
ConnectWise Manage
7.9
Autotask PSA
7.4
Product Direction (% positive)
Accelo
8.8
Projector PSA
8.6
ConnectWise Manage
7.2
Autotask PSA
7.6

Features

Client Invoicing
Invoice Creation and Delivery
Accelo
7.7
Projector PSA
9.1
ConnectWise Manage
8.2
Autotask PSA
7.8
Electronic Payments
Accelo
7.8
Projector PSA
Not enough data available
ConnectWise Manage
7.1
Autotask PSA
7.1
Project Accounting / Revenue Recognition
Accelo
8.2
Projector PSA
8.8
ConnectWise Manage
7.6
Autotask PSA
7.6
Project Resource Mgmt.
Budget Tracking
Accelo
8.4
Projector PSA
8.7
ConnectWise Manage
7.7
Autotask PSA
7.9
Forecasting
Accelo
7.9
Projector PSA
8.7
ConnectWise Manage
7.5
Autotask PSA
7.5
Client Portal
Accelo
7.3
Projector PSA
7.8
ConnectWise Manage
7.2
Autotask PSA
7.7
Skills Tracking
Accelo
7.8
Projector PSA
7.8
ConnectWise Manage
7.3
Autotask PSA
7.6
Resource Loading / Scheduling
Accelo
7.5
Projector PSA
8.7
ConnectWise Manage
8.2
Autotask PSA
8.4
Administration
Standard Integrations
Accelo
8.0
Projector PSA
8.5
ConnectWise Manage
8.2
Autotask PSA
7.4
Workflow
Accelo
8.3
Projector PSA
8.8
ConnectWise Manage
8.3
Autotask PSA
7.9
Automated Reminders
Accelo
7.9
Projector PSA
8.6
ConnectWise Manage
8.5
Autotask PSA
8.0
Policy Compliance Management
Accelo
Not enough data available
Projector PSA
9.0
ConnectWise Manage
7.8
Autotask PSA
7.3
User, Role, and Access Management
Accelo
8.8
Projector PSA
8.7
ConnectWise Manage
8.4
Autotask PSA
7.7
Platform
Reporting
Accelo
7.5
Projector PSA
8.4
ConnectWise Manage
7.7
Autotask PSA
7.9
APIs / Integration
Accelo
7.8
Projector PSA
8.6
ConnectWise Manage
7.9
Autotask PSA
7.7
Internationalization
Accelo
7.9
Projector PSA
8.8
ConnectWise Manage
8.1
Autotask PSA
7.7
Performance and Reliability
Accelo
8.3
Projector PSA
9.5
ConnectWise Manage
7.8
Autotask PSA
8.6
Mobile User Support
Accelo
6.8
Projector PSA
7.9
ConnectWise Manage
6.7
Autotask PSA
6.8
Offline
Accelo
Not enough data available
Projector PSA
7.0
ConnectWise Manage
5.6
Autotask PSA
6.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
85.3%
35.1%
67.0%
50.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
12.6%
49.4%
25.8%
39.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.1%
15.6%
7.2%
9.3%
Accelo
Small-Business
85.3%
Mid-Market
12.6%
Enterprise
2.1%
Projector PSA
Small-Business
35.1%
Mid-Market
49.4%
Enterprise
15.6%
ConnectWise Manage
Small-Business
67.0%
Mid-Market
25.8%
Enterprise
7.2%
Autotask PSA
Small-Business
50.8%
Mid-Market
39.8%
Enterprise
9.3%

Reviewers' Industry

 
Marketing and Advertising
31.4%
Information Technology and Services
32.6%
Information Technology and Services
58.7%
Information Technology and Services
51.0%
 
Information Technology and Services
20.0%
Management Consulting
14.7%
Computer & Network Security
6.3%
Computer Software
17.5%
 
Computer Software
6.7%
Computer Software
11.6%
Computer Networking
5.6%
Computer & Network Security
3.5%
 
Internet
5.7%
Design
7.4%
Computer Software
3.1%
Marketing and Advertising
2.8%
 
Management Consulting
4.8%
Marketing and Advertising
6.3%
Telecommunications
2.9%
Computer Networking
2.8%
 
Other
31.4%
Other
27.4%
Other
23.3%
Other
22.4%
Accelo
Marketing and Advertising
31.4%
Information Technology and Services
20.0%
Computer Software
6.7%
Internet
5.7%
Management Consulting
4.8%
Other
31.4%
Projector PSA
Information Technology and Services
32.6%
Management Consulting
14.7%
Computer Software
11.6%
Design
7.4%
Marketing and Advertising
6.3%
Other
27.4%
ConnectWise Manage
Information Technology and Services
58.7%
Computer & Network Security
6.3%
Computer Networking
5.6%
Computer Software
3.1%
Telecommunications
2.9%
Other
23.3%
Autotask PSA
Information Technology and Services
51.0%
Computer Software
17.5%
Computer & Network Security
3.5%
Marketing and Advertising
2.8%
Computer Networking
2.8%
Other
22.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

G2 User in Information Technology and Services

The integration of Autotask with Outlook, QuickBooks, AEM (Autotask Endpoint Management) and more make the system very easy to use. Also, it's easy to keep an eye on all of our tickets in the call queue - when they expire, we are alerted so that we know to...

Most Helpful Critical Review
Most Helpful Critical Review
Kara L.
User

Far too complicated. My CFO told me that this software was too complicated, "overly complicated" but, I was in love with everything it was capable of. So, we signed up just one user and decided that we were going to figure it out, and then add the rest of...

G2 User

Inability to interface with an accounting package such as Xero. Currently expenses and sales invoices have to be loaded manually into Xero as well as into Projector

G2 User in Computer Software

Implementation was horrendous and took 10X the effort expected, which was really a burden for a smaller company that is light on administrative staff. As other reviewers have commented, Sales promised the moon but the actual system does not do what we were...

Derek H.
Administrator in Financial Services

My number one complaint would be performance. Having used Autotask on supported versions of Internet Explorer and Firefox, I find that it suffers greatly whenever moderate to large quantities of data are queried. Any Project Schedule of size will cause the...

 
Accelo
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Most Helpful Critical Review
Kara L.
User

Far too complicated. My CFO told me that this software was too complicated, "overly complicated" but, I was in love with everything it was capable of. So, we signed up just one user and decided that we were going to figure it out, and then add the rest of...

Projector PSA
Most Helpful Favorable Review
Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Most Helpful Critical Review
G2 User

Inability to interface with an accounting package such as Xero. Currently expenses and sales invoices have to be loaded manually into Xero as well as into Projector

ConnectWise Manage
Most Helpful Favorable Review
Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Most Helpful Critical Review
G2 User in Computer Software

Implementation was horrendous and took 10X the effort expected, which was really a burden for a smaller company that is light on administrative staff. As other reviewers have commented, Sales promised the moon but the actual system does not do what we were...

Autotask PSA
Most Helpful Favorable Review
G2 User in Information Technology and Services

The integration of Autotask with Outlook, QuickBooks, AEM (Autotask Endpoint Management) and more make the system very easy to use. Also, it's easy to keep an eye on all of our tickets in the call queue - when they expire, we are alerted so that we know to...

Most Helpful Critical Review
Derek H.
Administrator in Financial Services

My number one complaint would be performance. Having used Autotask on supported versions of Internet Explorer and Firefox, I find that it suffers greatly whenever moderate to large quantities of data are queried. Any Project Schedule of size will cause the...

Screenshots

 
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Videos

 

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

No videos providedNo videos provided
Accelo

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

Projector PSA
ConnectWise Manage
No videos provided
Autotask PSA
No videos provided

Downloads

ConnectWise Manage
No downloads provided
Autotask PSA
No downloads provided
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Projector PSA
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ConnectWise Manage
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Autotask PSA
Autotask PSA