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Compare Accelo, Projector PSA, and Autotask PSA

Pricing

 
Plus
$19
user/month
team
$15
/ per user, per month
 
PREMIUM
$39
user/month
professional
$25
/ per user, per month
 
enterprise
$30
/ per user, per month
 
Free Trial
Free Trial
Free Trial Unavailable
Accelo
Plus
$19user/month
PREMIUM
$39user/month
Free Trial
Projector PSA
team
$15/ per user, per month
professional
$25/ per user, per month
enterprise
$30/ per user, per month
Free Trial
Autotask PSA
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.4
8.8
7.9
Ease of Use
Ease of Use
7.6
8.1
7.2
Ease of Setup
Ease of Setup
6.9
7.5
6.5
Ease of Admin
Ease of Admin
7.6
8.3
7.0
Quality of Support
Quality of Support
8.9
9.6
7.5
Ease of Doing Business With
Ease of Doing Business With
9.2
9.4
7.4
Product Direction (% positive)
Product Direction (% positive)
8.7
8.7
7.6
Meets Requirements
Accelo
8.4
Projector PSA
8.8
Autotask PSA
7.9
Ease of Use
Accelo
7.6
Projector PSA
8.1
Autotask PSA
7.2
Ease of Setup
Accelo
6.9
Projector PSA
7.5
Autotask PSA
6.5
Ease of Admin
Accelo
7.6
Projector PSA
8.3
Autotask PSA
7.0
Quality of Support
Accelo
8.9
Projector PSA
9.6
Autotask PSA
7.5
Ease of Doing Business With
Accelo
9.2
Projector PSA
9.4
Autotask PSA
7.4
Product Direction (% positive)
Accelo
8.7
Projector PSA
8.7
Autotask PSA
7.6

Features

Client Invoicing
Invoice Creation and Delivery
Accelo
7.5
Projector PSA
9.1
Autotask PSA
7.7
Electronic Payments
Accelo
7.7
Projector PSA
Not enough data available
Autotask PSA
7.1
Project Accounting / Revenue Recognition
Accelo
8.0
Projector PSA
8.8
Autotask PSA
7.6
Project Resource Mgmt.
Budget Tracking
Accelo
8.3
Projector PSA
8.8
Autotask PSA
7.9
Forecasting
Accelo
7.8
Projector PSA
8.6
Autotask PSA
7.5
Client Portal
Accelo
7.2
Projector PSA
7.7
Autotask PSA
7.7
Skills Tracking
Accelo
7.6
Projector PSA
7.8
Autotask PSA
7.6
Resource Loading / Scheduling
Accelo
7.4
Projector PSA
8.7
Autotask PSA
8.3
Administration
Standard Integrations
Accelo
7.9
Projector PSA
8.6
Autotask PSA
7.4
Workflow
Accelo
8.2
Projector PSA
8.8
Autotask PSA
7.9
Automated Reminders
Accelo
7.8
Projector PSA
8.6
Autotask PSA
8.1
Policy Compliance Management
Accelo
Not enough data available
Projector PSA
9.0
Autotask PSA
7.4
User, Role, and Access Management
Accelo
8.7
Projector PSA
8.7
Autotask PSA
7.7
Platform
Reporting
Accelo
7.3
Projector PSA
8.4
Autotask PSA
7.9
APIs / Integration
Accelo
7.5
Projector PSA
8.7
Autotask PSA
7.7
Internationalization
Accelo
7.6
Projector PSA
8.8
Autotask PSA
7.8
Performance and Reliability
Accelo
8.3
Projector PSA
9.5
Autotask PSA
8.6
Mobile User Support
Accelo
6.5
Projector PSA
7.9
Autotask PSA
6.8
Offline
Accelo
Not enough data available
Projector PSA
6.9
Autotask PSA
6.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
86.8%
35.1%
50.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
11.0%
48.6%
40.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.2%
16.2%
9.4%
Accelo
Small-Business
86.8%
Mid-Market
11.0%
Enterprise
2.2%
Projector PSA
Small-Business
35.1%
Mid-Market
48.6%
Enterprise
16.2%
Autotask PSA
Small-Business
50.4%
Mid-Market
40.2%
Enterprise
9.4%

Reviewers' Industry

 
Marketing and Advertising
28.7%
Information Technology and Services
33.7%
Information Technology and Services
50.7%
 
Information Technology and Services
20.8%
Management Consulting
15.2%
Computer Software
17.6%
 
Computer Software
6.9%
Computer Software
10.9%
Computer & Network Security
3.5%
 
Internet
5.9%
Marketing and Advertising
6.5%
Marketing and Advertising
2.8%
 
Management Consulting
5.0%
Design
6.5%
Computer Networking
2.8%
 
Other
32.7%
Other
27.2%
Other
22.5%
Accelo
Marketing and Advertising
28.7%
Information Technology and Services
20.8%
Computer Software
6.9%
Internet
5.9%
Management Consulting
5.0%
Other
32.7%
Projector PSA
Information Technology and Services
33.7%
Management Consulting
15.2%
Computer Software
10.9%
Marketing and Advertising
6.5%
Design
6.5%
Other
27.2%
Autotask PSA
Information Technology and Services
50.7%
Computer Software
17.6%
Computer & Network Security
3.5%
Marketing and Advertising
2.8%
Computer Networking
2.8%
Other
22.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

G2 User in Law Practice

Being able to run our entire service desk and work flow through one program, it stores all of our contacts and account details with tickets and work flow. Easy to do timesheets based off of projects and tickets. I also like the integrations and the email...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

There are a few odd things still need more attention. For example, when creating an invoice GST isn't default as Sales, so without knowing that an invoice doesn't get pushed to Xero. The most dislike is not able to know projects/tasks schedules in one...

Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

G2 User in Human Resources

The reporting tools are not easy to use, the data available for reporting is incomplete.

 
Accelo
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Most Helpful Critical Review
G2 User

There are a few odd things still need more attention. For example, when creating an invoice GST isn't default as Sales, so without knowing that an invoice doesn't get pushed to Xero. The most dislike is not able to know projects/tasks schedules in one...

Projector PSA
Most Helpful Favorable Review
Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Most Helpful Critical Review
Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

Autotask PSA
Most Helpful Favorable Review
G2 User in Law Practice

Being able to run our entire service desk and work flow through one program, it stores all of our contacts and account details with tickets and work flow. Easy to do timesheets based off of projects and tickets. I also like the integrations and the email...

Most Helpful Critical Review
G2 User in Human Resources

The reporting tools are not easy to use, the data available for reporting is incomplete.

Screenshots

 
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Videos

 

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

No videos provided
Accelo

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

Projector PSA
Autotask PSA
No videos provided
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