Compare Accelo and Insightly CRM 
At a Glance
Market Segments
Small-Business (74.2% of reviews)
Small-Business (73.0% of reviews)
Entry-Level Pricing
Contact Us
$29/ user, per month (billed annually)
Accelo
Star Rating
(556)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansInsightly CRM
Star Rating
(932)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Insightly CRM excels in user experience, particularly highlighting its intuitive interface and ease of use. Users appreciate features like the relationship mapping that visually represents contacts, making it easier to manage customer interactions.
- According to verified reviews, Accelo stands out for its comprehensive integration of various business functions, combining CRM, Help Desk, Sales, Project Management, and Billing into one platform. This all-in-one approach is praised for streamlining operations and reducing the need to switch between multiple applications.
- Users say that Insightly CRM offers a smoother implementation process, with many finding it easy to set up and start using right away. Recent feedback emphasizes the platform's ability to track customers from lead to delivery, which enhances project management capabilities.
- Reviewers mention that while Accelo provides strong automation features that minimize manual tasks, some users have noted that it can be less user-friendly during the initial setup phase. This can lead to a steeper learning curve compared to Insightly CRM.
- G2 reviewers highlight that Insightly CRM has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users appreciate its clean workflows and strong email and calendar integration, which contribute to a better overall experience.
- According to recent feedback, Accelo's quality of support is highly rated, with users valuing the help desk features that allow for easy time tracking and verification. However, some users feel that the platform could improve in areas like customization and flexibility compared to Insightly CRM.
Pricing
Entry-Level Pricing
Accelo
Professional
Contact Us
Quote-to-cash for profitable
professional service firms.
- Client Project Management
- Client Sales Management
- Client Quote Management
Free Trial
Accelo
No trial information availableInsightly CRM
Free Trial is available
Ratings
Meets Requirements
8.6
431
8.2
790
Ease of Use
8.1
436
8.4
795
Ease of Setup
7.1
200
8.3
352
Ease of Admin
7.7
189
8.5
337
Quality of Support
8.7
412
8.0
677
Has the product been a good partner in doing business?
8.8
187
8.5
322
Product Direction (% positive)
9.0
417
8.0
765
Features by Category
Sales Force Automation
8.7
154
|
Verified
8.5
621
|
Verified
8.2
113
Feature Not Available
8.5
145
|
Verified
8.3
595
|
Verified
8.7
168
|
Verified
8.1
623
|
Verified
7.6
71
7.5
350
|
Verified
8.6
95
8.0
452
|
Verified
8.0
78
7.5
339
|
Verified
8.0
128
|
Verified
7.6
349
|
Verified
8.4
132
|
Verified
8.0
423
|
Verified
Marketing Automation
7.3
102
7.6
406
|
Verified
7.5
112
Feature Not Available
8.1
134
|
Verified
8.1
523
|
Verified
7.5
100
7.6
340
|
Verified
Customer Support
8.5
139
|
Verified
7.8
395
8.1
129
|
Verified
7.8
401
8.3
124
|
Verified
7.9
461
7.3
65
7.6
326
|
Verified
8.2
114
|
Verified
7.8
362
Reporting & Analytics
8.0
160
|
Verified
7.9
527
|
Verified
8.1
168
|
Verified
7.9
551
|
Verified
7.9
137
|
Verified
7.6
388
|
Verified
Mobile & Social
7.6
104
|
Verified
7.8
357
|
Verified
7.5
93
7.7
353
|
Verified
7.6
120
|
Verified
7.8
416
|
Verified
Platform
7.9
97
|
Verified
7.9
315
|
Verified
8.4
97
|
Verified
8.1
310
|
Verified
8.7
101
|
Verified
8.4
321
|
Verified
Feature Not Available
8.0
215
|
Verified
Feature Not Available
7.3
88
Feature Not Available
7.6
250
|
Verified
8.7
102
|
Verified
8.3
320
|
Verified
7.6
78
7.6
215
|
Verified
Integration
8.3
84
|
Verified
8.0
288
|
Verified
7.6
78
|
Verified
7.6
237
|
Verified
7.2
75
|
Verified
7.3
224
|
Verified
Generative AI
5.4
12
6.8
28
Agentic AI - CRM
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
7.9
8
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quoting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
9.2
8
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
7.1
7
Not enough data
Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.3
8
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
206
|
Verified
Not enough data
8.6
205
|
Verified
Not enough data
8.4
174
Not enough data
8.3
186
|
Verified
Not enough data
8.3
149
Not enough data
Feature Not Available
Not enough data
7.9
175
|
Verified
Not enough data
7.8
189
|
Verified
Not enough data
Projects
8.6
187
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
8.3
157
|
Verified
Not enough data
8.5
183
|
Verified
Not enough data
8.2
172
|
Verified
Not enough data
8.4
173
|
Verified
Not enough data
8.3
135
Not enough data
8.4
175
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
193
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Resource Management
8.3
143
|
Verified
Not enough data
8.4
157
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
Project Monitoring
8.1
144
|
Verified
Not enough data
8.2
161
|
Verified
Not enough data
8.3
179
|
Verified
Not enough data
Generative AI
4.5
25
Not enough data
4.4
24
Not enough data
Agentic AI - Project Management
3.0
5
Not enough data
2.7
5
Not enough data
3.3
6
Not enough data
3.1
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
3.6
6
Not enough data
Contract Management Platform Features
8.6
134
|
Verified
Not enough data
8.2
129
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.4
140
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
8.3
135
|
Verified
Not enough data
Generative AI
4.5
10
Not enough data
4.0
10
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Portfolio Management
6.1
18
Not enough data
7.0
17
Not enough data
7.0
15
Not enough data
6.9
15
Not enough data
Project Management
6.7
17
Not enough data
6.7
17
Not enough data
6.0
16
Not enough data
Resource Management
6.9
18
Not enough data
7.8
17
Not enough data
6.6
17
Not enough data
Data & Analytics
7.2
17
Not enough data
6.7
17
Not enough data
7.2
17
Not enough data
5.4
17
Not enough data
Strategy - Project and Portfolio Management
4.1
13
Not enough data
5.6
12
Not enough data
5.6
12
Not enough data
5.8
12
Not enough data
6.1
12
Not enough data
5.3
12
Not enough data
5.1
12
Not enough data
5.6
12
Not enough data
6.0
12
Not enough data
5.4
12
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
6.9
9
Not enough data
7.1
11
Not enough data
6.2
10
Not enough data
Optimization
6.5
11
Not enough data
5.7
10
Not enough data
6.5
9
Not enough data
Content
Feature Not Available
Not enough data
7.9
93
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
8.3
99
Not enough data
Collaboration
8.7
109
Not enough data
7.5
88
Not enough data
9.0
130
Not enough data
8.5
117
Not enough data
9.1
131
Not enough data
8.1
105
Not enough data
Task Creation
8.2
26
Not enough data
8.3
28
Not enough data
6.9
25
Not enough data
Feature Not Available
Not enough data
Task Management
7.6
24
Not enough data
7.3
26
Not enough data
7.1
24
Not enough data
6.6
24
Not enough data
Generative AI
5.3
18
Not enough data
5.1
18
Not enough data
Customer Management
8.8
104
|
Verified
Not enough data
8.7
91
|
Verified
Not enough data
7.7
74
Not enough data
8.2
91
|
Verified
Not enough data
Project Management
8.9
106
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
8.3
93
|
Verified
Not enough data
8.5
94
|
Verified
Not enough data
Accounting
8.4
88
Not enough data
8.4
99
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.5
87
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
Portfolio Management
8.1
73
Not enough data
8.2
74
Not enough data
7.8
72
Not enough data
7.9
72
Not enough data
Analytics
8.0
82
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.5
93
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
Platform
8.3
83
|
Verified
Not enough data
8.2
66
|
Verified
Not enough data
9.0
99
|
Verified
Not enough data
7.8
88
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.2
13
Not enough data
6.3
13
Not enough data
Artificial Intelligence - Professional Services Automation
6.9
7
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
Agentic AI - Professional Services Automation
7.1
8
Not enough data
7.1
8
Not enough data
Automation
7.6
24
Not enough data
7.2
27
Not enough data
7.9
26
Not enough data
Administration
8.0
27
Not enough data
7.3
25
Not enough data
8.3
25
Not enough data
Project management
7.9
27
Not enough data
7.5
26
Not enough data
7.6
25
Not enough data
7.8
25
Not enough data
7.3
25
Not enough data
Feature Not Available
Not enough data
7.4
26
Not enough data
Workload
7.3
28
Not enough data
7.7
25
Not enough data
7.6
25
Not enough data
6.9
25
Not enough data
Communication & Collaboration
7.1
24
Not enough data
7.2
25
Not enough data
7.2
26
Not enough data
Cost Management
8.1
24
Not enough data
8.1
26
Not enough data
7.8
24
Not enough data
Integration
7.3
23
Not enough data
7.3
26
Not enough data
7.5
24
Not enough data
Generative AI
5.3
18
Not enough data
5.0
18
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
6.8
15
Not enough data
6.9
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Documents
6.5
13
Not enough data
7.1
14
Not enough data
7.6
15
Not enough data
6.1
14
Not enough data
Controls
6.9
14
Not enough data
6.4
13
Not enough data
7.4
14
Not enough data
6.9
14
Not enough data
6.4
14
Not enough data
Project Management
8.3
14
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
7.4
13
Not enough data
Remote Collaboration
7.5
14
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
Feature Not Available
Not enough data
Generative AI
4.3
10
Not enough data
4.4
9
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
7.6
24
Not enough data
8.3
22
Not enough data
6.9
22
Not enough data
Bill Processing
6.1
22
Not enough data
6.7
23
Not enough data
6.7
23
Not enough data
Integration
6.9
25
Not enough data
6.3
24
Not enough data
5.2
22
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.0
10
8.2
35
8.3
9
8.6
43
7.0
9
8.3
35
7.7
11
8.7
40
7.7
10
8.0
36
Predictive Analytics
7.2
10
7.9
37
7.0
10
7.9
38
6.2
10
7.8
33
6.8
12
7.8
35
Sales Management
7.7
13
8.5
37
5.7
10
8.1
30
6.8
13
8.7
32
8.1
12
8.8
39
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.9
43
Not enough data
8.1
44
Not enough data
8.0
43
Not enough data
Client Invoicing
8.1
98
Not enough data
8.0
75
Not enough data
8.2
91
Not enough data
Mobile Time Tracking
7.3
37
Not enough data
Administration
7.9
86
Not enough data
8.3
91
Not enough data
7.8
89
Not enough data
Feature Not Available
Not enough data
8.5
90
Not enough data
Platform
7.9
88
Not enough data
7.6
81
Not enough data
7.9
69
Not enough data
8.6
90
Not enough data
7.4
78
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Accelo and Insightly CRM are categorized as Sales Analytics and CRM
Unique Categories
Insightly CRM has no unique categories
Reviews
Reviewers' Company Size
Accelo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
33.0%
Information Technology and Services
17.3%
Computer Software
6.5%
Management Consulting
5.4%
Accounting
3.5%
Other
34.3%
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
3.9%
Other
71.1%
Discussions
What does Accelo integrate with?
2 Comments
Official Response from Accelo
Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
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