Compare Accelo and Dynamics 365 Sales 
At a Glance
Market Segments
Small-Business (74.2% of reviews)
Mid-Market (39.3% of reviews)
Entry-Level Pricing
Contact Us
$210/month per user
Accelo
Star Rating
(556)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansDynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynamics 365 Sales excels in overall user satisfaction, reflected in its higher G2 Score compared to Accelo. Users appreciate its robust environment and customization options, which enhance their sales tracking and efficiency.
- Users say that Accelo stands out for its all-in-one approach, combining CRM, Help Desk, Sales, Project Management, and Billing into a single platform. This integration is particularly beneficial for small businesses looking to streamline operations and reduce administrative overhead.
- According to verified reviews, Dynamics 365 Sales is praised for its effective lead tracking capabilities, helping users avoid missed opportunities. Reviewers highlight features like automated follow-ups that significantly improve sales performance.
- Reviewers mention that Accelo's automation features are a game-changer, reducing time spent on repetitive tasks. Users appreciate how this automation leads to fewer errors and a more efficient workflow, making it easier to manage multiple operations seamlessly.
- G2 reviewers note that while both products have similar ease of setup scores, Accelo's user-friendly interface and higher ease of use rating make it a more accessible choice for those new to CRM systems.
- Users highlight the quality of support provided by Accelo, which scores significantly higher than Dynamics 365 Sales. Reviewers commend Accelo's responsive help desk features, which enhance user experience and satisfaction.
Pricing
Entry-Level Pricing
Accelo
Professional
Contact Us
Quote-to-cash for profitable
professional service firms.
- Client Project Management
- Client Sales Management
- Client Quote Management
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
Accelo
No trial information availableDynamics 365 Sales
No trial information availableRatings
Meets Requirements
8.6
431
8.1
1,285
Ease of Use
8.1
436
7.4
1,291
Ease of Setup
7.1
200
7.2
411
Ease of Admin
7.7
189
7.6
383
Quality of Support
8.7
412
7.5
1,126
Has the product been a good partner in doing business?
8.8
187
7.8
378
Product Direction (% positive)
9.0
417
6.3
1,266
Features by Category
Sales Force Automation
8.7
154
|
Verified
8.1
964
|
Verified
8.2
113
7.9
679
|
Verified
8.5
145
|
Verified
7.9
903
|
Verified
8.7
168
|
Verified
7.8
970
|
Verified
7.6
71
7.6
735
|
Verified
8.6
95
7.9
866
|
Verified
8.0
78
7.6
729
|
Verified
8.0
128
|
Verified
7.8
719
|
Verified
8.4
132
|
Verified
8.0
768
|
Verified
Marketing Automation
7.3
102
7.6
754
|
Verified
7.5
112
7.5
732
|
Verified
8.1
134
|
Verified
7.8
820
|
Verified
7.5
100
7.6
642
|
Verified
Customer Support
8.5
139
|
Verified
8.0
708
|
Verified
8.1
129
|
Verified
7.8
672
|
Verified
8.3
124
|
Verified
7.9
694
|
Verified
7.3
65
7.7
603
|
Verified
8.2
114
|
Verified
7.9
630
|
Verified
Reporting & Analytics
8.0
160
|
Verified
7.9
896
|
Verified
8.1
168
|
Verified
7.9
945
|
Verified
7.9
137
|
Verified
7.7
783
|
Verified
Mobile & Social
7.6
104
|
Verified
7.5
556
|
Verified
7.5
93
7.6
550
|
Verified
7.6
120
|
Verified
7.4
620
|
Verified
Platform
7.9
97
|
Verified
8.1
293
|
Verified
8.4
97
|
Verified
8.1
307
|
Verified
8.7
101
|
Verified
8.2
301
|
Verified
Feature Not Available
7.9
227
|
Verified
Feature Not Available
7.9
249
|
Verified
Feature Not Available
7.8
275
|
Verified
8.7
102
|
Verified
7.7
291
|
Verified
7.6
78
7.8
254
|
Verified
Integration
8.3
84
|
Verified
7.9
297
|
Verified
7.6
78
|
Verified
7.8
232
|
Verified
7.2
75
|
Verified
7.6
238
|
Verified
Generative AI
5.4
12
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quoting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
9.2
8
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
7.1
7
Not enough data
Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.3
8
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
206
|
Verified
Not enough data
8.6
205
|
Verified
Not enough data
8.4
174
Not enough data
8.3
186
|
Verified
Not enough data
8.3
149
Not enough data
Feature Not Available
Not enough data
7.9
175
|
Verified
Not enough data
7.8
189
|
Verified
Not enough data
Projects
8.6
187
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
8.3
157
|
Verified
Not enough data
8.5
183
|
Verified
Not enough data
8.2
172
|
Verified
Not enough data
8.4
173
|
Verified
Not enough data
8.3
135
Not enough data
8.4
175
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
193
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Resource Management
8.3
143
|
Verified
Not enough data
8.4
157
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
Project Monitoring
8.1
144
|
Verified
Not enough data
8.2
161
|
Verified
Not enough data
8.3
179
|
Verified
Not enough data
Generative AI
4.5
25
Not enough data
4.4
24
Not enough data
Agentic AI - Project Management
3.0
5
Not enough data
2.7
5
Not enough data
3.3
6
Not enough data
3.1
6
Not enough data
3.3
6
Not enough data
3.3
6
Not enough data
3.6
6
Not enough data
Contract Management Platform Features
8.6
134
|
Verified
Not enough data
8.2
129
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.2
114
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.4
140
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
8.3
135
|
Verified
Not enough data
Generative AI
4.5
10
Not enough data
4.0
10
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Portfolio Management
6.1
18
Not enough data
7.0
17
Not enough data
7.0
15
Not enough data
6.9
15
Not enough data
Project Management
6.7
17
Not enough data
6.7
17
Not enough data
6.0
16
Not enough data
Resource Management
6.9
18
Not enough data
7.8
17
Not enough data
6.6
17
Not enough data
Data & Analytics
7.2
17
Not enough data
6.7
17
Not enough data
7.2
17
Not enough data
5.4
17
Not enough data
Strategy - Project and Portfolio Management
4.1
13
Not enough data
5.6
12
Not enough data
5.6
12
Not enough data
5.8
12
Not enough data
6.1
12
Not enough data
5.3
12
Not enough data
5.1
12
Not enough data
5.6
12
Not enough data
6.0
12
Not enough data
5.4
12
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
6.9
9
Not enough data
7.1
11
Not enough data
6.2
10
Not enough data
Optimization
6.5
11
Not enough data
5.7
10
Not enough data
6.5
9
Not enough data
Content
Feature Not Available
Not enough data
7.9
93
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
8.3
99
Not enough data
Collaboration
8.7
109
Not enough data
7.5
88
Not enough data
9.0
130
Not enough data
8.5
117
Not enough data
9.1
131
Not enough data
8.1
105
Not enough data
Task Creation
8.2
26
Not enough data
8.3
28
Not enough data
6.9
25
Not enough data
Feature Not Available
Not enough data
Task Management
7.6
24
Not enough data
7.3
26
Not enough data
7.1
24
Not enough data
6.6
24
Not enough data
Generative AI
5.3
18
Not enough data
5.1
18
Not enough data
Customer Management
8.8
104
|
Verified
Not enough data
8.7
91
|
Verified
Not enough data
7.7
74
Not enough data
8.2
91
|
Verified
Not enough data
Project Management
8.9
106
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
8.3
93
|
Verified
Not enough data
8.5
94
|
Verified
Not enough data
Accounting
8.4
88
Not enough data
8.4
99
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.5
87
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
Portfolio Management
8.1
73
Not enough data
8.2
74
Not enough data
7.8
72
Not enough data
7.9
72
Not enough data
Analytics
8.0
82
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.5
93
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
Platform
8.3
83
|
Verified
Not enough data
8.2
66
|
Verified
Not enough data
9.0
99
|
Verified
Not enough data
7.8
88
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.2
13
Not enough data
6.3
13
Not enough data
Artificial Intelligence - Professional Services Automation
6.9
7
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
Agentic AI - Professional Services Automation
7.1
8
Not enough data
7.1
8
Not enough data
Automation
7.6
24
Not enough data
7.2
27
Not enough data
7.9
26
Not enough data
Administration
8.0
27
Not enough data
7.3
25
Not enough data
8.3
25
Not enough data
Project management
7.9
27
Not enough data
7.5
26
Not enough data
7.6
25
Not enough data
7.8
25
Not enough data
7.3
25
Not enough data
Feature Not Available
Not enough data
7.4
26
Not enough data
Workload
7.3
28
Not enough data
7.7
25
Not enough data
7.6
25
Not enough data
6.9
25
Not enough data
Communication & Collaboration
7.1
24
Not enough data
7.2
25
Not enough data
7.2
26
Not enough data
Cost Management
8.1
24
Not enough data
8.1
26
Not enough data
7.8
24
Not enough data
Integration
7.3
23
Not enough data
7.3
26
Not enough data
7.5
24
Not enough data
Generative AI
5.3
18
Not enough data
5.0
18
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
6.8
15
Not enough data
6.9
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Documents
6.5
13
Not enough data
7.1
14
Not enough data
7.6
15
Not enough data
6.1
14
Not enough data
Controls
6.9
14
Not enough data
6.4
13
Not enough data
7.4
14
Not enough data
6.9
14
Not enough data
6.4
14
Not enough data
Project Management
8.3
14
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
7.4
13
Not enough data
Remote Collaboration
7.5
14
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
Feature Not Available
Not enough data
Generative AI
4.3
10
Not enough data
4.4
9
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
7.6
24
Not enough data
8.3
22
Not enough data
6.9
22
Not enough data
Bill Processing
6.1
22
Not enough data
6.7
23
Not enough data
6.7
23
Not enough data
Integration
6.9
25
Not enough data
6.3
24
Not enough data
5.2
22
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.0
10
8.7
21
8.3
9
8.5
21
7.0
9
8.4
20
7.7
11
8.1
21
7.7
10
8.7
20
Predictive Analytics
7.2
10
8.7
20
7.0
10
8.6
19
6.2
10
8.3
19
6.8
12
8.3
19
Sales Management
7.7
13
8.8
20
5.7
10
8.7
19
6.8
13
8.5
20
8.1
12
8.7
20
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.9
43
Not enough data
8.1
44
Not enough data
8.0
43
Not enough data
Client Invoicing
8.1
98
Not enough data
8.0
75
Not enough data
8.2
91
Not enough data
Mobile Time Tracking
7.3
37
Not enough data
Administration
7.9
86
Not enough data
8.3
91
Not enough data
7.8
89
Not enough data
Feature Not Available
Not enough data
8.5
90
Not enough data
Platform
7.9
88
Not enough data
7.6
81
Not enough data
7.9
69
Not enough data
8.6
90
Not enough data
7.4
78
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Accelo and Dynamics 365 Sales are categorized as Sales Analytics and CRM
Reviews
Reviewers' Company Size
Accelo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
33.0%
Information Technology and Services
17.3%
Computer Software
6.5%
Management Consulting
5.4%
Accounting
3.5%
Other
34.3%
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Alternatives
Discussions
What does Accelo integrate with?
2 Comments
Official Response from Accelo
Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
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