G2 reviewers report that ConnectWise CPQ excels in its flexibility and customization, with users highlighting its ability to automate the quoting process effectively. One user noted, "It is highly flexible and customizable," which can significantly enhance the quoting experience for businesses.
Users say Accelo stands out for its all-in-one functionality, combining CRM, Help Desk, Sales, Project Management, and Billing into a single platform. This integration has been praised for streamlining operations, as one reviewer mentioned, "Accelo is a platform that bundles all operations in a company together."
Reviewers mention that while ConnectWise CPQ has a solid support system, Accelo's quality of support is notably higher, with users appreciating the responsiveness and helpfulness of the support team. One user remarked on Accelo's ability to reduce administrative overhead, indicating a strong support structure behind the product.
According to verified reviews, ConnectWise CPQ offers a quick setup process, making it easier for teams to get started. Users have noted that it is "easy to set up and integrate with CW PSA," which can be a significant advantage for businesses looking to implement a new solution swiftly.
G2 reviewers highlight that Accelo's automation capabilities help reduce time wastage in manual tasks, with one user stating, "This tool is highly automated thus reduces time wastage." This feature can be particularly beneficial for teams looking to enhance productivity and efficiency.
Users say that while both products have their strengths, ConnectWise CPQ shines in quote document generation, receiving positive feedback for its capabilities in this area. One user emphasized that "once you understand all the nooks and crannies," it becomes a powerful tool for generating quotes, which is crucial for sales processes.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
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