G2 reviewers report that Certinia PS Cloud excels in integration capabilities, particularly with Salesforce, which allows for a unified platform for project and financial data. This integration helps eliminate data silos and provides real-time visibility into project performance, making it a strong choice for organizations looking for seamless connectivity.
Users say that Accelo stands out for its all-in-one approach, combining CRM, Help Desk, Sales, Project Management, and Billing into a single tool. This feature has been particularly beneficial for businesses looking to scale, as it reduces the need to switch between multiple applications, streamlining workflows and minimizing administrative overhead.
Reviewers mention that Certinia PS Cloud offers a user-friendly experience for managing projects and resources, with features that allow for easy storage of employee and project information. Users appreciate the clarity and transparency in work allocation, which enhances overall project management efficiency.
According to verified reviews, Accelo's automation capabilities are highly praised, as they significantly reduce time spent on manual tasks. Users highlight how this automation lowers errors and enhances productivity, making it a valuable tool for teams that handle repetitive operations.
G2 reviewers note that while Certinia PS Cloud has a higher overall satisfaction score, Accelo has a slight edge in user ratings for support quality. Users appreciate Accelo's responsive customer service, which can be crucial for businesses that require timely assistance and guidance.
Users report that Certinia PS Cloud's implementation process is generally straightforward, although some find it slightly challenging compared to Accelo, which is noted for its ease of setup. This difference may influence organizations with limited IT resources or those looking for a quicker onboarding experience.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
I've heard the current integration from OpenAir to SalesForce is more flexible, offers more automation and control and actually easier to setup than the...Read more
What is FinancialForce PSA?
3 Comments
BC
Professional Services Automation. It enables your team to manage projects and the resources and tasks on those projects.Read more
How do I become a FinancialForce partner?
1 Comment
GG
Hi, I’m Gabriel, a research analyst in ERP at G2.
You can find information on how to become a FinancialForce partner on their website:...Read more
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