G2 reviewers report that BigTime Projector excels in quality of support, with users highlighting its exceptional responsiveness and helpfulness. One user noted that the software is "first class" and praised the support team for their expertise, making it a reliable choice for businesses needing assistance.
Users say that Accelo shines in its integration capabilities, effectively combining CRM, Help Desk, Sales, Project Management, and Billing into a single platform. This all-in-one approach has been particularly beneficial for scaling businesses, as it reduces the need to switch between multiple applications.
According to verified reviews, BigTime Projector is recognized for its flexibility in project management, allowing users to tailor their workflows to fit various project types. Reviewers appreciate the balance between structure and adaptability, which enhances their ability to track both individual projects and overall business performance.
Reviewers mention that Accelo's automation features significantly reduce administrative overhead, streamlining repetitive tasks and minimizing errors. Users have noted that this automation has led to improved efficiency, allowing teams to focus on more strategic activities.
G2 reviewers highlight that both products offer similar ease of use, with BigTime Projector and Accelo receiving comparable ratings. However, users of BigTime Projector have specifically praised its intuitive onboarding process, which helps new users get up to speed quickly.
Users report that while BigTime Projector has a strong focus on project tracking and accounting features, Accelo's project management capabilities are also robust, particularly in planning and tracking. Reviewers have noted that Accelo's tools help maintain visibility across projects, which is crucial for effective management.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
Yes, Projector has many partnerships including technical partners as well as industry associations.Read more
Does Projector offer integrations?
1 Comment
LR
Hi, Lauren from PPSA here. Projector integrates natively with most common CRM, Accounting and PM software. See a full list of our integrations on our website...Read more
Why Projector PSA?
1 Comment
LR
Projector is different than other PSA in 3 key ways:
1) we focus on the fastest time to deliver value; we implement fast and customers typically see return...Read more
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