G2 reviewers report that BigTime excels in user experience, particularly with its timesheet functionality. Users appreciate the ability to view all entries for the week in one place, making it quick and easy to track time across different projects.
Users say that Accelo offers a smooth implementation process, with many highlighting its ease of use and integration capabilities, especially with accounting software like Xero. This makes it a favorable choice for teams looking to streamline their workflows.
Reviewers mention that BigTime's customer support is highly rated, with users noting the availability of helpful resources such as webinars and a knowledge base. This support contributes to a more user-friendly experience, especially for those new to the software.
According to verified reviews, while Accelo is praised for its organizational features, some users feel it lacks the depth of functionality found in BigTime, particularly in areas like project tracking and time management, which are crucial for daily operations.
G2 reviewers highlight that BigTime's overall satisfaction scores are significantly higher, reflecting a more robust performance in project management and billing. Users appreciate the customization options and the intuitive design that simplifies data entry.
Users report that while Accelo has strong features for managing client information and invoicing, it may not meet the needs of all users when it comes to advanced project management tools, which BigTime provides more effectively.
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When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
New features ahead?
2 Comments
MG
Check out the Accleo Blog page - https://www.accelo.com/resources/blog/Read more
Does Accelo offer Customer Support?
2 Comments
VB
Their customer support is pretty awesome. Being in Australia, I was worried about time differences with responses, but the whole team responds within 12...Read more
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
What is BigTime used for?
1 Comment
JF
As an architectural business, we use Big Time to log our time, usually in 15 minute intervals, showing how much time was spend on each task, for each phase,...Read more
Does anyone have tips for how they use task tracking in BigTime?
1 Comment
TR
I utilize the workflow alot of task tracking. This feature helps manage task, see where they are in their life cycle and even drill down to the employee. ...Read more
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