G2 reviewers report that BigTime excels in user experience, with many praising its intuitive UI/UX that simplifies time entry and reporting. Users appreciate features like automatic carryover of Project, Phase, and Activity IDs, which significantly reduces repetitive tasks.
According to verified reviews, Accelo is recognized for its organizational capabilities, helping teams keep clients, projects, and tasks in one place. Users highlight its integration with accounting software like Xero, which streamlines invoicing and financial management.
Users say that BigTime's implementation process is quick and straightforward, making it easy for new users to get started. Recent feedback emphasizes how the clean layout minimizes confusion, allowing staff to enter time efficiently.
Reviewers mention that while Accelo offers solid functionality for task delegation and project tracking, some users find it less intuitive compared to BigTime, which may lead to a steeper learning curve for new users.
G2 reviewers highlight BigTime's superior support quality, with a score of 9.2, indicating that users feel well-supported throughout their experience. This is contrasted with Accelo's support, which, while still good, received a lower satisfaction score.
According to recent user feedback, both products have strengths in time tracking, but BigTime stands out with its high score in ease of completing timesheets, making it a preferred choice for users who prioritize efficient time management.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
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