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At a Glance
Market Segments
Small-Business (74.2% of reviews)
Small-Business (80.1% of reviews)
Entry-Level Pricing
Contact Us
$20.00 1 user Per Month
Accelo
Star Rating
(554)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansBigTime
Star Rating
(1,577)4.5 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigTime excels in user experience, particularly highlighting its intuitive interface for tasks like time tracking and expense reporting. Users appreciate the simplicity and ease of use, stating, "I like the overall general interface, both for its aesthetics and ease of use."
- Users say that Accelo offers a comprehensive solution by integrating various business functions such as CRM, project management, and billing into one platform. This integration is praised for streamlining operations, with one user noting, "Accelo is a platform that bundles all operations in a company together."
- Reviewers mention that BigTime's implementation process is quick and efficient, with many users finding the onboarding wizard helpful. This ease of setup is a significant advantage for teams looking to get started without extensive training.
- According to verified reviews, BigTime stands out in customer support quality, receiving high marks for responsiveness and helpfulness. Users have noted, "Implementation and customer support is also good," which contributes to a smoother overall experience.
- G2 reviewers highlight Accelo's automation capabilities, which help reduce manual tasks and errors. Users appreciate how the platform automates recurring operations, stating, "This tool is highly automated thus reduces time wastage in manual tasks."
- Users report that while BigTime has a higher overall satisfaction score, Accelo's features for help desk management and integration with other platforms are beneficial for businesses looking to scale. One user mentioned, "I love the help desk features, especially how I can check and verify times," showcasing Accelo's strengths in specific operational areas.
Pricing
Entry-Level Pricing
Accelo
Professional
Contact Us
Quote-to-cash for profitable
professional service firms.
- Client Project Management
- Client Sales Management
- Client Quote Management
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
Free Trial
Accelo
No trial information availableBigTime
Free Trial is available
Ratings
Meets Requirements
8.6
431
8.8
1,338
Ease of Use
8.1
435
8.8
1,373
Ease of Setup
7.2
200
8.2
937
Ease of Admin
7.7
187
8.7
923
Quality of Support
8.8
412
9.2
1,262
Has the product been a good partner in doing business?
8.8
185
9.1
923
Product Direction (% positive)
9.0
418
8.8
1,307
Features by Category
Sales Force Automation
8.7
155
|
Verified
Not enough data
8.2
114
Not enough data
8.5
146
|
Verified
Not enough data
8.7
169
|
Verified
Not enough data
7.6
72
Not enough data
8.6
96
Not enough data
8.0
79
Not enough data
8.0
129
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
Marketing Automation
7.3
103
Not enough data
7.5
113
Not enough data
8.1
135
|
Verified
Not enough data
7.5
101
Not enough data
Customer Support
8.5
140
|
Verified
Not enough data
8.1
130
|
Verified
Not enough data
8.3
125
|
Verified
Not enough data
7.2
66
Not enough data
8.2
115
|
Verified
Not enough data
Reporting & Analytics
8.0
161
|
Verified
Not enough data
8.1
169
|
Verified
Not enough data
7.9
138
|
Verified
Not enough data
Mobile & Social
7.7
105
|
Verified
Not enough data
7.5
94
Not enough data
7.6
121
|
Verified
Not enough data
Platform
7.9
98
|
Verified
Not enough data
8.4
98
|
Verified
Not enough data
8.7
102
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
103
|
Verified
Not enough data
7.6
79
Not enough data
Integration
8.2
85
|
Verified
Not enough data
7.7
79
|
Verified
Not enough data
7.2
76
|
Verified
Not enough data
Generative AI
5.6
13
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Pricing
6.7
5
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
6.3
5
Not enough data
Quoting
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
9.1
9
Not enough data
Feature Not Available
Not enough data
7.9
8
Not enough data
7.3
8
Not enough data
Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.4
9
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reports
Not enough data
8.7
521
Not enough data
7.9
236
Not enough data
8.1
281
Not enough data
8.5
352
Not enough data
8.6
382
Not enough data
7.4
133
Not enough data
7.8
210
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
200
Client Invoicing
8.1
99
8.4
702
8.0
76
7.7
357
8.1
92
8.3
534
Mobile
Not enough data
8.6
349
Not enough data
8.4
293
Not enough data
Feature Not Available
Platform
Not enough data
6.9
137
Not enough data
8.0
280
Administration
Not enough data
7.3
117
Administration
7.9
86
8.4
693
8.3
92
8.4
695
7.9
90
8.1
547
Feature Not Available
8.0
417
8.5
91
8.7
785
Platform
7.9
89
8.4
822
7.6
82
8.1
519
7.8
70
7.6
342
8.6
91
8.8
792
7.4
79
8.2
578
Feature Not Available
7.7
361
Tasks
8.8
207
|
Verified
8.6
297
|
Verified
8.6
206
|
Verified
8.4
271
|
Verified
8.4
175
8.0
260
|
Verified
8.3
187
|
Verified
7.8
241
|
Verified
8.3
150
7.6
218
|
Verified
Feature Not Available
7.9
229
7.9
176
|
Verified
7.7
235
|
Verified
7.8
190
|
Verified
7.9
232
|
Verified
Projects
8.6
188
|
Verified
8.1
249
|
Verified
8.5
185
|
Verified
7.7
227
|
Verified
8.3
158
|
Verified
7.4
215
|
Verified
8.5
184
|
Verified
7.8
228
|
Verified
8.2
173
|
Verified
7.8
247
|
Verified
8.4
174
|
Verified
8.3
289
|
Verified
8.3
136
7.5
219
|
Verified
8.4
176
|
Verified
7.9
267
|
Verified
Feature Not Available
7.5
206
|
Verified
8.7
194
|
Verified
8.9
332
|
Verified
8.0
143
|
Verified
7.6
197
|
Verified
Resource Management
8.3
144
|
Verified
7.8
212
|
Verified
8.4
158
|
Verified
8.1
238
|
Verified
8.3
175
|
Verified
8.0
243
|
Verified
Project Monitoring
8.1
145
|
Verified
7.8
202
|
Verified
8.2
162
|
Verified
7.8
229
|
Verified
8.3
180
|
Verified
8.2
273
|
Verified
Generative AI
4.6
26
Feature Not Available
4.5
25
6.2
64
Agentic AI - Project Management
3.9
6
Not enough data
3.6
6
Not enough data
3.8
7
6.0
5
3.8
7
Not enough data
3.8
7
Not enough data
4.0
7
Not enough data
4.3
7
6.3
5
Contract Management Platform Features
8.6
135
|
Verified
Not enough data
8.2
130
|
Verified
Not enough data
8.4
129
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.2
115
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.4
141
|
Verified
Not enough data
8.3
125
|
Verified
Not enough data
8.4
110
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Generative AI
4.8
11
Not enough data
4.2
11
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Portfolio Management
6.1
19
Not enough data
7.0
18
Not enough data
7.1
16
Not enough data
6.9
16
Not enough data
Project Management
6.8
18
Not enough data
6.8
18
Not enough data
6.2
17
Not enough data
Resource Management
6.9
19
Not enough data
7.8
18
Not enough data
6.7
18
Not enough data
Data & Analytics
7.2
18
Not enough data
6.8
18
Not enough data
7.2
18
Not enough data
5.5
18
Not enough data
Strategy - Project and Portfolio Management
4.4
14
Not enough data
5.8
13
Not enough data
5.8
13
Not enough data
6.0
13
Not enough data
6.3
13
Not enough data
5.4
13
Not enough data
5.4
13
Not enough data
5.6
13
Not enough data
6.2
13
Not enough data
5.6
13
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
7.0
10
7.5
46
7.1
12
7.8
52
6.4
11
7.7
50
Optimization
6.7
12
7.9
55
5.9
11
7.6
51
6.5
10
7.3
49
Content
Feature Not Available
Not enough data
7.9
94
Not enough data
Feature Not Available
Not enough data
8.2
96
Not enough data
8.3
100
Not enough data
Collaboration
8.7
110
Not enough data
7.5
89
Not enough data
9.0
130
Not enough data
8.5
118
Not enough data
9.1
132
Not enough data
8.1
106
Not enough data
Task Creation
8.1
27
Not enough data
8.3
29
Not enough data
6.9
26
Not enough data
Feature Not Available
Not enough data
Task Management
7.6
25
Not enough data
7.3
27
Not enough data
7.1
25
Not enough data
6.6
25
Not enough data
Generative AI
5.4
19
Not enough data
5.2
19
Not enough data
Customer Management
8.8
104
|
Verified
8.5
121
|
Verified
8.7
92
|
Verified
8.0
82
|
Verified
7.7
75
7.5
71
|
Verified
8.2
92
|
Verified
7.9
84
|
Verified
Project Management
8.9
106
|
Verified
8.3
108
|
Verified
8.9
108
|
Verified
8.6
138
|
Verified
8.3
94
|
Verified
8.1
99
|
Verified
8.5
95
|
Verified
8.3
107
|
Verified
Accounting
8.4
89
8.2
101
8.4
99
|
Verified
8.5
117
|
Verified
8.3
81
|
Verified
8.0
98
8.5
88
|
Verified
8.4
119
|
Verified
8.7
93
|
Verified
8.6
123
|
Verified
Portfolio Management
8.1
74
8.0
82
8.2
75
8.2
81
7.8
73
7.7
75
7.9
73
8.1
74
Analytics
8.1
83
|
Verified
8.2
90
|
Verified
8.4
93
|
Verified
8.3
133
|
Verified
8.1
80
|
Verified
8.1
79
|
Verified
Administration
8.5
92
|
Verified
8.2
112
|
Verified
8.7
100
|
Verified
8.2
120
|
Verified
8.7
94
|
Verified
8.4
112
|
Verified
Platform
8.3
84
|
Verified
8.2
81
|
Verified
8.2
67
|
Verified
8.0
69
|
Verified
9.0
100
|
Verified
8.6
127
|
Verified
7.8
89
|
Verified
7.9
110
|
Verified
Feature Not Available
7.4
75
|
Verified
Generative AI
6.4
14
6.5
9
6.3
14
6.5
9
Artificial Intelligence - Professional Services Automation
7.1
8
Not enough data
7.2
9
Not enough data
8.0
9
Not enough data
Agentic AI - Professional Services Automation
7.2
9
Not enough data
7.2
9
Not enough data
Automation
7.6
25
Not enough data
7.3
27
Not enough data
7.8
26
Not enough data
Administration
7.9
28
Not enough data
7.3
26
Not enough data
8.3
26
Not enough data
Project management
7.9
28
Not enough data
7.5
27
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.3
26
Not enough data
Feature Not Available
Not enough data
7.4
27
Not enough data
Workload
7.2
29
Not enough data
7.8
26
Not enough data
7.6
26
Not enough data
6.9
26
Not enough data
Communication & Collaboration
7.1
25
Not enough data
7.2
26
Not enough data
7.2
27
Not enough data
Cost Management
8.1
25
Not enough data
8.1
27
Not enough data
7.8
25
Not enough data
Integration
7.4
24
Not enough data
7.2
26
Not enough data
7.5
25
Not enough data
Generative AI
5.4
19
Not enough data
5.1
19
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
6.9
16
Not enough data
7.0
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Documents
6.5
14
Not enough data
7.2
15
Not enough data
7.5
16
Not enough data
6.2
15
Not enough data
Controls
6.9
15
Not enough data
6.4
14
Not enough data
7.4
15
Not enough data
7.0
15
Not enough data
6.4
15
Not enough data
Project Management
8.3
15
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
7.5
14
Not enough data
Remote Collaboration
7.6
15
Not enough data
7.6
16
Not enough data
7.7
16
Not enough data
Feature Not Available
Not enough data
Generative AI
4.7
11
Not enough data
4.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
7.6
25
8.0
243
8.3
23
8.3
217
7.0
23
7.7
176
Bill Processing
6.2
23
7.7
188
6.7
24
8.0
202
6.8
24
8.2
235
Integration
6.8
25
8.2
241
6.3
25
7.8
202
5.4
23
7.1
153
Agentic AI - Billing
4.3
5
6.9
6
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.1
11
Not enough data
8.2
10
Not enough data
7.2
10
Not enough data
7.8
12
Not enough data
7.6
11
Not enough data
Predictive Analytics
7.3
11
Not enough data
7.1
11
Not enough data
6.2
11
Not enough data
6.9
13
Not enough data
Sales Management
7.7
14
Not enough data
5.8
11
Not enough data
6.9
14
Not enough data
8.1
13
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.9
44
9.3
912
8.1
45
9.1
874
8.0
44
9.0
804
Client Invoicing
8.1
99
8.4
702
8.0
76
7.7
357
8.1
92
8.3
534
Mobile Time Tracking
7.4
38
9.1
760
Administration
7.9
86
8.4
693
8.3
92
8.4
695
7.9
90
8.1
547
Feature Not Available
8.0
417
8.5
91
8.7
785
Platform
7.9
89
8.4
822
7.6
82
8.1
519
7.8
70
7.6
342
8.6
91
8.8
792
7.4
79
8.2
578
Feature Not Available
7.7
361
Categories
Categories
Shared Categories
Accelo and BigTime are categorized as Resource Management, Professional Services Automation, Billing, Project Management, and Time Tracking
Unique Categories
Accelo is categorized as Project Collaboration, Work Management, Client Portal, Project and Portfolio Management, Task Management, Sales Analytics, CRM, CPQ, Contract Management, and Quote-to-Cash
BigTime is categorized as Expense Management
Reviews
Reviewers' Company Size
Accelo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
32.7%
Information Technology and Services
17.5%
Computer Software
6.3%
Management Consulting
5.2%
Accounting
3.5%
Other
34.8%
Accounting
14.0%
Architecture & Planning
10.2%
Civil Engineering
9.5%
Information Technology and Services
6.5%
Management Consulting
5.6%
Other
54.2%
Alternatives
Discussions
What does Accelo integrate with?
2 Comments
Official Response from Accelo
Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
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