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# Accela vs Salesforce Public Sector Solutions Comparison - What are their main differences?

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AccelaSalesforce Public Sector Solutions[+ Add Product](#)

Reviews

**Accela** [

3.9/5(13)

](https://www.g2.com/products/accela/reviews#reviews)

**Salesforce Public Sector Solutions** [

4.3/5(19)

](https://www.g2.com/products/salesforce-public-sector-solutions/reviews#reviews)

Pricing

**Accela**
No pricing available

**Salesforce Public Sector Solutions**
No pricing available

**Pricing Insights**
from reviews

Pros & Cons

**Accela**
Not enough data

**Salesforce Public Sector Solutions**
Not enough data

Ratings

Meets Requirements

**Accela**

7.8

7.810

**Salesforce Public Sector Solutions**

9.4

9.48

Ease of Use

**Accela**

8.7

8.710

**Salesforce Public Sector Solutions**

8.5

8.58

Ease of Setup

**Accela**
Not enough data

**Salesforce Public Sector Solutions**
Not enough data

Ease of Admin

**Accela**
Not enough data

**Salesforce Public Sector Solutions**
Not enough data

Quality of Support

**Accela**

8.1

8.19

**Salesforce Public Sector Solutions**

8.6

8.67

Has the product been a good partner in doing business?

**Accela**
Not enough data

**Salesforce Public Sector Solutions**
Not enough data

Product Direction (% positive)

**Accela**

7.7

7.710

**Salesforce Public Sector Solutions**

8.7

8.79

Features

Show 9 feature categories with incomplete data

Public Works[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Repair Tracking

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

GIS Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Permit Management

Not enough data

Not enough data

Fleet Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Costing

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Fixed Asset Management

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Code Enforcement

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Facility Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

System Management

Security

Not enough data

Not enough data

System Monitoring

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Tax & Revenue Collection[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Billing & Collections

Payment Portal

Not enough data

Not enough data

Electronic Billing

Not enough data

Not enough data

Agent Alerts

Not enough data

Not enough data

Rate Calculation

Not enough data

Not enough data

Assessment

Not enough data

Not enough data

General Ledger

Audit Trail

Not enough data

Not enough data

Disbursement

Not enough data

Not enough data

Delinquency

Not enough data

Not enough data

Financial Reports

Not enough data

Not enough data

Operations

Records Management

Not enough data

Not enough data

Information Center

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Interoperability

Appraisal

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Citizen Request Software[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Request Management

Online Forms

Not enough data

Not enough data

Assignment

Not enough data

Not enough data

Ticket Workflow

Not enough data

Not enough data

Archiving

Not enough data

Not enough data

Usability

Mobile App

Not enough data

Not enough data

Document Attachment

Not enough data

Not enough data

GIS Mapping

Not enough data

Not enough data

Two-Way Communication

Not enough data

Not enough data

Reporting & Analytics

Performance Metrics

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Grant Management[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Proposal Management

Form Building

Not enough data

Not enough data

Review Tools

Not enough data

Not enough data

Grantee Portal

Not enough data

Not enough data

Attachments

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Grant Application Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Fund Tracking

Disbursements

Not enough data

Not enough data

Grant Allocations

Not enough data

Not enough data

Email Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Impact & Outcomes

Program Evaluation

Not enough data

Not enough data

Data Analytics

Not enough data

Not enough data

Ad Hoc Reporting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Administrative Reporting

Not enough data

Not enough data

Financial Reporting

Not enough data

Not enough data

Grant Prospecting

Funder Lists

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Compliance

Eligibility Screening

Not enough data

Not enough data

Auditing

Not enough data

Not enough data

Integrations

Fund Accounting

Not enough data

Not enough data

Donor Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

For Grantseekers

Not enough data

Not enough data

Grant Discovery

Not enough data

Not enough data

Grant Award Tracking

Not enough data

Not enough data

Electronic Submission

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Due Date Tracking

Not enough data

Not enough data

For Grantmakers

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Budget Control

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Impact Measurement

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Public Records Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

Not enough data

Request Management

Online Forms

Not enough data

Not enough data

Workflow Assignment

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Public Database

Not enough data

Not enough data

Common Documents

Not enough data

Not enough data

Digital Storage

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Workflow Management

Automated Reminders

Not enough data

Not enough data

Communication Tools

Not enough data

Not enough data

Cross-Department Collaboration

Not enough data

Not enough data

Reporting

Dashboards

Not enough data

Not enough data

Basic Reporting

Not enough data

Not enough data

Government Procurement[Hide 18 FeaturesShow 18 Features](javascript:void(0);)

Not enough data

Not enough data

Solicitation Management

Document Management

Not enough data

Not enough data

Bid Library

Not enough data

Not enough data

Quote Management

Not enough data

Not enough data

Pre-Qualification Screening

Not enough data

Not enough data

Bid Evaluation

Not enough data

Not enough data

Vendor Management

Vendor Profiles

Not enough data

Not enough data

Vendor Database

Not enough data

Not enough data

Platform

User, Role, and Access Management

Not enough data

Not enough data

Workflow Capability

Not enough data

Not enough data

Data Encryption

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Data Coverage

RFP & Bid Notice Creation

Not enough data

Not enough data

Award Notifications

Not enough data

Not enough data

Line Item Information

Not enough data

Not enough data

Territory Opportunities

Not enough data

Not enough data

Government Market Analytics

Not enough data

Not enough data

Artificial Intelligence

Data Collection

Not enough data

Not enough data

AI Analysis

Not enough data

Not enough data

Citizen Engagement[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Surveying & Feedback

Form Creation

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Idea Submissions

Not enough data

Not enough data

Communications

Multichannel Sync

Not enough data

Not enough data

Video Broadcasting

Not enough data

Not enough data

Website Design

Not enough data

Not enough data

Administration

Payment Processing

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Public Financial Management (PFM) System[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

Not enough data

Not enough data

Accounting 

General Ledger

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Journal Entries

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Reconciliations

Not enough data

Not enough data

Payroll

Not enough data

Not enough data

Budgeting

Budgets and Forecasts

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Import

Not enough data

Not enough data

Formulas

Not enough data

Not enough data

Budget Hierarchies

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Reporting & Analytics

Financial Reports

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Historical Data

Not enough data

Not enough data

Platform

Workflow Capability

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Data Import and Export

Not enough data

Not enough data

Connectivity and Integration

Not enough data

Not enough data

Infrastructure Asset Management[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Asset Definition

Asset Register

Not enough data

Not enough data

Asset Types

Not enough data

Not enough data

Technical Specifications

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Maintenance

Work Orders

Not enough data

Not enough data

Preventive

Not enough data

Not enough data

Inspections

Not enough data

Not enough data

Asset Portfolio

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Optimization

Compliance

Not enough data

Not enough data

Modelling

Not enough data

Not enough data

Analytics

Infrastructure KPIs

Not enough data

Not enough data

Cost Analysis

Not enough data

Not enough data

Agentic AI - Infrastructure Asset Management

Proactive Assistance

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Accela](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc604e36d183e7022a97f088b6cd6e07/accela.png "Accela")](https://www.g2.com/products/accela/reviews)

Accela

Small-Business(50 or fewer emp.)

41.7%

Mid-Market(51-1000 emp.)

41.7%

Enterprise(\> 1000 emp.)

16.7%

[![Salesforce Public Sector Solutions](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3a71fba40151dc70320f4c77a71515c4/salesforce-public-sector-solutions.png "Salesforce Public Sector Solutions")](https://www.g2.com/products/salesforce-public-sector-solutions/reviews)

Salesforce Public Sector Solutions

Small-Business(50 or fewer emp.)

22.2%

Mid-Market(51-1000 emp.)

33.3%

Enterprise(\> 1000 emp.)

44.4%

Small-Business

(50 or fewer emp.)

41.7%

22.2%

Mid-Market

(51-1000 emp.)

41.7%

33.3%

Enterprise

(\> 1000 emp.)

16.7%

44.4%

Reviewers' Industry

[![Accela](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc604e36d183e7022a97f088b6cd6e07/accela.png "Accela")](https://www.g2.com/products/accela/reviews)
Accela

Government Administration

33.3%

Environmental Services

16.7%

Retail

8.3%

Pharmaceuticals

8.3%

Leisure, Travel & Tourism

8.3%

Other

25.0%

[![Salesforce Public Sector Solutions](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3a71fba40151dc70320f4c77a71515c4/salesforce-public-sector-solutions.png "Salesforce Public Sector Solutions")](https://www.g2.com/products/salesforce-public-sector-solutions/reviews)
Salesforce Public Sector Solutions

Government Administration

27.8%

Information Technology and Services

11.1%

Banking

11.1%

Airlines/Aviation

11.1%

Textiles

5.6%

Other

33.3%

Alternatives

**Accela Alternatives**

 ![Everlaw](https://images.g2crowd.com/uploads/product/hd_favicon/431c64fa466f849541562c9467987b8a/everlaw.svg "Everlaw")

[
Everlaw
](/products/everlaw/reviews)

 ![Relativity](https://images.g2crowd.com/uploads/product/hd_favicon/8e194324cf1fdf34085c6032d94dee76/relativity.svg "Relativity")

[
Relativity
](/products/relativity/reviews)

 ![IBM Maximo Application Suite](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-maximo-application-suite.jpg "IBM Maximo Application Suite")

[
IBM Maximo Application Suite
](/products/ibm-maximo-application-suite/reviews)

 ![Logikcull](https://images.g2crowd.com/uploads/product/hd_favicon/1d8d5033988906903be3883bef657b6f/logikcull.svg "Logikcull")

[
Logikcull
](/products/logikcull/reviews)

**Salesforce Public Sector Solutions Alternatives**

 ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM")

[
Bloomerang CRM
](/products/bloomerang-crm/reviews)

 ![Everbridge 360 (Critical Event Management)](https://images.g2crowd.com/uploads/product/hd_favicon/f88209bb97c2f802b9fb6d8ed731981f/everbridge-360-critical-event-management.svg "Everbridge 360 (Critical Event Management)")

[
Everbridge 360 (Critical...
](/products/everbridge-360-critical-event-management/reviews)

 ![GovWin IQ](https://images.g2crowd.com/uploads/product/hd_favicon/82d03d18d3ebdf66228a5bf8d2aca965/govwin-iq.svg "GovWin IQ")

[
GovWin IQ
](/products/govwin-iq/reviews)

 ![Millie](https://images.g2crowd.com/uploads/product/hd_favicon/7d10868a21f34dfe091d178980e8de60/millie.svg "Millie")

[
Millie
](/products/millie/reviews)

## Accela vs Salesforce Public Sector Solutions

- Reviewers felt that Salesforce Public Sector Solutions meets the needs of their business better than Accela.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Public Sector Solutions is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Public Sector Solutions over Accela.