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Compare Accela and Cityworks AMS 
Featured Products
At a Glance
Market Segments
Small-Business (41.7% of reviews)
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Accela
Star Rating
(13)3.9 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AccelaCityworks AMS
Star Rating
(14)3.9 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Cityworks AMSAccela vs Cityworks AMS
- Reviewers felt that Cityworks AMS meets the needs of their business better than Accela.
- When comparing quality of ongoing product support, reviewers felt that Accela is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Accela over Cityworks AMS.
Pricing
Entry-Level Pricing
Accela
No pricing availableCityworks AMS
No pricing availableFree Trial
Accela
No trial information availableCityworks AMS
No trial information availableRatings
Meets Requirements
7.8
10
8.0
9
Ease of Use
8.7
10
7.8
9
Ease of Setup
Not enough data
6.9
6
Ease of Admin
Not enough data
6.4
6
Quality of Support
8.1
9
7.7
8
Has the product been a good partner in doing business?
Not enough data
7.3
5
Product Direction (% positive)
7.7
10
6.7
7
Features by Category
Billing & Collections
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
General Ledger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Surveying & Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Public Financial Management (PFM) SystemHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Budgeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Infrastructure Asset Management
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Accela and Cityworks AMS are categorized as Public Works and Infrastructure Asset Management
Unique Categories
Accela is categorized as Citizen Engagement, Citizen Request Software, Tax & Revenue Collection, Public Financial Management (PFM) System, and Public Records Management
Cityworks AMS has no unique categories
Reviews
Reviewers' Company Size
Accela
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cityworks AMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
33.3%
Environmental Services
16.7%
Retail
8.3%
Pharmaceuticals
8.3%
Leisure, Travel & Tourism
8.3%
Other
25.0%
Government Administration
28.6%
Real Estate
14.3%
Utilities
7.1%
Translation and Localization
7.1%
Recreational Facilities and Services
7.1%
Other
35.7%
Alternatives
Discussions
Accela has no discussions with answers
Cityworks AMS has no discussions with answers
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