Compare AcademyOcean vs Planhat

See this
comparison of AcademyOcean vs. Planhat
based on data from user reviews. AcademyOcean rates 5.0/5 stars with 12 reviews. Planhat rates 4.7/5 stars with 44 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
AcademyOcean
Free Trial Unavailable
Planhat
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.7
9.0
Ease of Use
Ease of Use
10.0
8.8
Ease of Setup
Ease of Setup
9.6
8.3
Ease of Admin
Ease of Admin
9.8
8.5
Quality of Support
Quality of Support
9.7
9.5
Ease of Doing Business With
Ease of Doing Business With
9.8
9.1
Product Direction (% positive)
Product Direction (% positive)
10.0
9.1
Meets Requirements
AcademyOcean
9.7
Planhat
9.0
Ease of Use
AcademyOcean
10.0
Planhat
8.8
Ease of Setup
AcademyOcean
9.6
Planhat
8.3
Ease of Admin
AcademyOcean
9.8
Planhat
8.5
Quality of Support
AcademyOcean
9.7
Planhat
9.5
Ease of Doing Business With
AcademyOcean
9.8
Planhat
9.1
Product Direction (% positive)
AcademyOcean
10.0
Planhat
9.1

Features

Customer Information
Customer Health Scores
AcademyOcean
8.9
Planhat
9.6
Customer Monitoring
AcademyOcean
9.4
Planhat
9.5
Customer Profiles
AcademyOcean
9.2
Planhat
9.4
Playbooks
AcademyOcean
Not enough data available
Planhat
9.3
Customer Segments
AcademyOcean
8.7
Planhat
9.5
Product Engagement
AcademyOcean
9.4
Planhat
9.7
Surveys
AcademyOcean
Not enough data available
Planhat
9.4
Predictions
Churn Risk
AcademyOcean
Not enough data available
Planhat
9.2
Upsell Opportunities
AcademyOcean
10.0
Planhat
9.6
Custom Triggers
AcademyOcean
Not enough data available
Planhat
9.5
Machine Learning
AcademyOcean
Not enough data available
Planhat
9.2
Platform
Reporting & Dashboards
AcademyOcean
9.8
Planhat
9.4
API & Integrations
AcademyOcean
9.7
Planhat
9.6
Data Import & Export Tools
AcademyOcean
9.3
Planhat
9.5
Workflow Capability
AcademyOcean
9.0
Planhat
9.3
Notifications
AcademyOcean
Not enough data available
Planhat
9.4
Customization
AcademyOcean
10.0
Planhat
9.3
Scalability
AcademyOcean
9.7
Planhat
9.5
Data Security
AcademyOcean
9.3
Planhat
9.6
Performance & Reliability
AcademyOcean
9.6
Planhat
9.2
User, Role, and Access Management
AcademyOcean
10.0
Planhat
9.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
75.0%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.0%
25.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
29.5%
AcademyOcean
Small-Business
75.0%
Mid-Market
25.0%
Enterprise
0%
Planhat
Small-Business
45.5%
Mid-Market
25.0%
Enterprise
29.5%

Reviewers' Industry

 
Computer Software
50.0%
Computer Software
36.4%
 
Marketing and Advertising
16.7%
Information Technology and Services
18.2%
 
Information Technology and Services
16.7%
Internet
13.6%
 
Real Estate
8.3%
E-Learning
9.1%
 
Internet
8.3%
Marketing and Advertising
4.5%
 
Other
0.0%
Other
18.2%
AcademyOcean
Computer Software
50.0%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Real Estate
8.3%
Internet
8.3%
Other
0.0%
Planhat
Computer Software
36.4%
Information Technology and Services
18.2%
Internet
13.6%
E-Learning
9.1%
Marketing and Advertising
4.5%
Other
18.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Valerie T.
Administrator in Computer Software

Our team likes the possibility to create quizzes with multiple answers, clear answers, even with images, or any combination of these. This helps us learn more about the pain points of our users.

Executive Sponsor in Information Technology and Services

Very user-friendly, but still incredibility powerful customer success tool that allows our team to better understand and work our customer base. Easy to set up teams, metrics, views, personas and analytics. Playbooks, triggers and other action-driven...

Most Helpful Critical Review
Most Helpful Critical Review
Igor G.
User in Computer Software

It's gated content, which means it can't rank organically, but that's the bargain you have to take if you want to generate leads. Plus there are other ways to promote it.

Administrator in Information Technology and Services

Planhat can be slow (happens often unfortunately), which means that you have to sit and stare at your screen waiting for it to load. They have a playbook functionality which means you can create templates, but the templates, this is a good feature but you...

 
AcademyOcean
Most Helpful Favorable Review
Valerie T.
Administrator in Computer Software

Our team likes the possibility to create quizzes with multiple answers, clear answers, even with images, or any combination of these. This helps us learn more about the pain points of our users.

Most Helpful Critical Review
Igor G.
User in Computer Software

It's gated content, which means it can't rank organically, but that's the bargain you have to take if you want to generate leads. Plus there are other ways to promote it.

Planhat
Most Helpful Favorable Review
Executive Sponsor in Information Technology and Services

Very user-friendly, but still incredibility powerful customer success tool that allows our team to better understand and work our customer base. Easy to set up teams, metrics, views, personas and analytics. Playbooks, triggers and other action-driven...

Most Helpful Critical Review
Administrator in Information Technology and Services

Planhat can be slow (happens often unfortunately), which means that you have to sit and stare at your screen waiting for it to load. They have a playbook functionality which means you can create templates, but the templates, this is a good feature but you...

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