Compare AcademyOcean vs CustomerSuccessBox

See this
comparison of AcademyOcean vs. CustomerSuccessBox
based on data from user reviews. AcademyOcean rates 5.0/5 stars with 12 reviews. CustomerSuccessBox rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
AcademyOcean
Free Trial Unavailable
CustomerSuccessBox
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.7
8.7
Ease of Use
Ease of Use
10.0
10.0
Ease of Setup
Ease of Setup
9.6
Not enough data available
Ease of Admin
Ease of Admin
9.8
Not enough data available
Quality of Support
Quality of Support
9.7
10.0
Ease of Doing Business With
Ease of Doing Business With
9.8
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
10.0
10.0
Meets Requirements
AcademyOcean
9.7
CustomerSuccessBox
8.7
Ease of Use
AcademyOcean
10.0
CustomerSuccessBox
10.0
Ease of Setup
AcademyOcean
9.6
CustomerSuccessBox
Not enough data available
Ease of Admin
AcademyOcean
9.8
CustomerSuccessBox
Not enough data available
Quality of Support
AcademyOcean
9.7
CustomerSuccessBox
10.0
Ease of Doing Business With
AcademyOcean
9.8
CustomerSuccessBox
Not enough data available
Product Direction (% positive)
AcademyOcean
10.0
CustomerSuccessBox
10.0

Features

Customer Information
Customer Health Scores
AcademyOcean
8.9
CustomerSuccessBox
9.7
Customer Monitoring
AcademyOcean
9.4
CustomerSuccessBox
9.7
Customer Profiles
AcademyOcean
9.2
CustomerSuccessBox
9.7
Playbooks
AcademyOcean
Not enough data available
CustomerSuccessBox
9.7
Customer Segments
AcademyOcean
8.7
CustomerSuccessBox
9.7
Product Engagement
AcademyOcean
9.4
CustomerSuccessBox
9.7
Surveys
AcademyOcean
Not enough data available
CustomerSuccessBox
Not enough data available
Predictions
Churn Risk
AcademyOcean
Not enough data available
CustomerSuccessBox
9.3
Upsell Opportunities
AcademyOcean
10.0
CustomerSuccessBox
9.7
Custom Triggers
AcademyOcean
Not enough data available
CustomerSuccessBox
8.3
Machine Learning
AcademyOcean
Not enough data available
CustomerSuccessBox
Not enough data available
Platform
Reporting & Dashboards
AcademyOcean
9.8
CustomerSuccessBox
8.3
API & Integrations
AcademyOcean
9.7
CustomerSuccessBox
9.3
Data Import & Export Tools
AcademyOcean
9.3
CustomerSuccessBox
Not enough data available
Workflow Capability
AcademyOcean
9.0
CustomerSuccessBox
Not enough data available
Notifications
AcademyOcean
Not enough data available
CustomerSuccessBox
9.7
Customization
AcademyOcean
10.0
CustomerSuccessBox
7.7
Scalability
AcademyOcean
9.7
CustomerSuccessBox
9.0
Data Security
AcademyOcean
9.3
CustomerSuccessBox
9.7
Performance & Reliability
AcademyOcean
9.6
CustomerSuccessBox
9.3
User, Role, and Access Management
AcademyOcean
10.0
CustomerSuccessBox
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
75.0%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.0%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
0%
AcademyOcean
Small-Business
75.0%
Mid-Market
25.0%
Enterprise
0%
CustomerSuccessBox
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%

Reviewers' Industry

 
Computer Software
50.0%
Information Technology and Services
40.0%
 
Marketing and Advertising
16.7%
Computer Software
40.0%
 
Information Technology and Services
16.7%
Education Management
20.0%
 
Real Estate
8.3%
 
Internet
8.3%
 
Other
0.0%
Other
0.0%
AcademyOcean
Computer Software
50.0%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Real Estate
8.3%
Internet
8.3%
Other
0.0%
CustomerSuccessBox
Information Technology and Services
40.0%
Computer Software
40.0%
Education Management
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Guillaume M.
User in Marketing and Advertising

The user interface is really smooth and it's extremely easy to use and set up. The team is super responsive and the support is amazing! I really like the fact that all the certification process is handled directly from the app! I also enjoyed the analytics...

Administrator in Information Technology and Services

We implemented CustomerSuccessBox in 2017. The implementation cycle was small and integration with our CRM and other tools was easy. I love the 360 degree view of customers as it gives me a high level view of the accounts. And the playbooks help us plan and...

Most Helpful Critical Review
Most Helpful Critical Review
Igor G.
User in Computer Software

It's gated content, which means it can't rank organically, but that's the bargain you have to take if you want to generate leads. Plus there are other ways to promote it.

 
AcademyOcean
Most Helpful Favorable Review
Guillaume M.
User in Marketing and Advertising

The user interface is really smooth and it's extremely easy to use and set up. The team is super responsive and the support is amazing! I really like the fact that all the certification process is handled directly from the app! I also enjoyed the analytics...

Most Helpful Critical Review
Igor G.
User in Computer Software

It's gated content, which means it can't rank organically, but that's the bargain you have to take if you want to generate leads. Plus there are other ways to promote it.

CustomerSuccessBox
Most Helpful Favorable Review
Administrator in Information Technology and Services

We implemented CustomerSuccessBox in 2017. The implementation cycle was small and integration with our CRM and other tools was easy. I love the 360 degree view of customers as it gives me a high level view of the accounts. And the playbooks help us plan and...

Screenshots

 
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AcademyOcean
CustomerSuccessBox
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