# Academia ERP by Serosoft vs Agentforce Education (formerly Salesforce Education Cloud) Comparison | | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | | **Total Reviews** | 24 | 42 | | **Largest Market Segment** | Mid-Market (70.8% of reviews) | Mid-Market (50.0% of reviews) | | **Entry Level Price** | Contact Us 500 Users With One-Time Purchase | No pricing available | --- ## Top Pros & Cons ### Academia ERP by Serosoft Pros: - Centralized Information (6 reviews) - Comprehensive Features (5 reviews) Cons: - Customization Issues (3 reviews) - Learning Difficulty (3 reviews) ### Agentforce Education (formerly Salesforce Education Cloud) Pros: - Customization (1 reviews) - Device Management (1 reviews) Cons: - Time-Consuming (2 reviews) - Data Management (1 reviews) --- ## Ratings Comparison | Rating | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Meets Requirements** | 9.3 (20 reviews) | 8.9 (22 reviews) | | **Ease of Use** | 9.2 (20 reviews) | 8.9 (22 reviews) | | **Ease of Setup** | 9.3 (15 reviews) | 7.4 (9 reviews) | | **Ease of Admin** | 9.7 (15 reviews) | 8.1 (9 reviews) | | **Quality of Support** | 9.6 (20 reviews) | 8.5 (22 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (15 reviews) | 9.2 (12 reviews) | | **Product Direction (% positive)** | 10.0 (21 reviews) | 9.4 (19 reviews) | --- ## Pricing ### Academia ERP by Serosoft #### Entry-Level Pricing Plan: License Model Price: Contact Us 500 Users With One-Time Purchase Description: This is the original enterprise software licensing model. In the perpetual licensing model, the client makes an upfront, one-time purchase of the software, and then the client owns the software. Key Features: - 24*7 Service - Jira Integration for Extensive Support - Mobile Application [Browse all 2 editions](https://www.g2.com/products/academia-erp-by-serosoft/pricing) #### Free Trial No ### Agentforce Education (formerly Salesforce Education Cloud) #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Admissions and Enrollment Management | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | 8.1/10 | 14 | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Functionality | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Email marketing ** | 9.2 (10 reviews) | Not enough data | | **SMS Alerts** | 9.2 (12 reviews) | Not enough data | | **Event Management** | 7.6 (11 reviews) | Not enough data | | **Financial Management ** | 7.3 (11 reviews) | Not enough data | | **Interview Scheduling** | 7.7 (5 reviews) | Not enough data | | **Mobile Application ** | 8.8 (11 reviews) | Not enough data | | **Forms Automation** | 8.5 (10 reviews) | Not enough data | | **Marketing Automation** | 7.6 (7 reviews) | Not enough data | | **Lead Nurturing ** | 7.9 (8 reviews) | Not enough data | | **Automated Reminders** | 8.2 (11 reviews) | Not enough data | #### Data Management | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Analytical Tools** | 8.2 (11 reviews) | Not enough data | | **Integration APIs** | 7.4 (11 reviews) | Not enough data | | **Funnel Management** | 8.3 (5 reviews) | Not enough data | #### Agentic AI - Admissions and Enrollment Management | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | ### K-12 Student Information Systems | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | N/A | N/A | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Platform Content | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **File Sharing** | 8.6 (7 reviews) | Not enough data | | **White-Labeling** | Not enough data | Not enough data | | **Gradebook** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Cloud** | 9.5 (7 reviews) | Not enough data | | **Mobility** | 9.2 (8 reviews) | Not enough data | | **Messaging** | 9.8 (8 reviews) | Not enough data | #### Platform Data | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Visualization** | 9.0 (7 reviews) | Not enough data | | **Dashboard** | 9.4 (8 reviews) | Not enough data | | **Analytics** | 9.0 (7 reviews) | Not enough data | | **Registration** | 9.6 (8 reviews) | Not enough data | | **Atttendance** | 9.8 (9 reviews) | Not enough data | #### Agentic AI - K-12 Student Information Systems | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Education ERP Suites | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | 8.5/10 | 12 | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Integrations | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Integrations** | 8.1 (9 reviews) | Not enough data | | **Communication** | 8.3 (12 reviews) | Not enough data | | **Data Sharing** | 8.8 (10 reviews) | Not enough data | #### Core Modules | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Finance and Accounting** | 8.3 (9 reviews) | Not enough data | | **Human Resources** | 7.5 (8 reviews) | Not enough data | | **Billing and Fees** | 8.5 (10 reviews) | Not enough data | #### Reporting | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Report Generation** | 9.4 (12 reviews) | Not enough data | | **Report Automation** | 9.3 (12 reviews) | Not enough data | ### Alumni Management | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | N/A | N/A | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Platform Basics | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Alumni records and contacts** | Not enough data | Not enough data | | **Networking events** | Not enough data | Not enough data | | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | #### Platform Basics | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | | **Member directory** | Not enough data | Not enough data | | **Networking opportunities** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Career portals** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | | **Job Portals** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | ### Student Information Systems (SIS) | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | N/A | N/A | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Agentic AI - Student Information Systems (SIS) | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Education ERP | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | N/A | N/A | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Agentic AI - Education ERP | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Higher Education Student Information Systems | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | N/A | N/A | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Enrollment & Academic Management | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Online Admissions & Application Management** | Not enough data | Not enough data | | **Course Registration & Timetable Scheduling** | Not enough data | Not enough data | | **Academic Records & Transcript Management** | Not enough data | Not enough data | | **Degree Audit & Progress Tracking** | Not enough data | Not enough data | #### Financial & Billing Operations | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Tuition Billing & Student Account Management** | Not enough data | Not enough data | | **Integrated Budget & Financial Reporting** | Not enough data | Not enough data | | **Refund & Payment Plan Automation** | Not enough data | Not enough data | | **Financial Aid & Scholarship Administration** | Not enough data | Not enough data | #### Student Engagement & Support Tools | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Communication & Alerts System** | Not enough data | Not enough data | | **Student Self‑Service Portal** | Not enough data | Not enough data | | **Alumni Support** | Not enough data | Not enough data | | **Academic Advising & Success Tools** | Not enough data | Not enough data | #### Artificial Intelligence & Analytics | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Natural Language Query & Reporting** | Not enough data | Not enough data | | **Automated Chat & Support Bots** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **AI‑Assisted Academic Planning** | Not enough data | Not enough data | ### Academic Advising | Product | Score | Reviews | |---|---|---| | **Academia ERP by Serosoft** | N/A | N/A | | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | #### Planning | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Creating plans** | Not enough data | Not enough data | | **Scenarios** | Not enough data | Not enough data | #### Progress monitoring | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Degree progress** | Not enough data | Not enough data | | **Reporting and analytics** | Not enough data | Not enough data | | **Identifying at-risk students** | Not enough data | Not enough data | | **Recording notes** | Not enough data | Not enough data | #### Outreach | Feature | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Messaging** | Not enough data | Not enough data | | **Appointment scheduling** | Not enough data | Not enough data | | **Alerts and Notifications** | Not enough data | Not enough data | | **Self-Service tools** | Not enough data | Not enough data | | **Mobility** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Admissions and Enrollment Management Software](https://www.g2.com/categories/admissions-and-enrollment-management), [School Management Software](https://www.g2.com/categories/school-management-software) **Unique to Academia ERP by Serosoft (3):** [Education ERP Suites](https://www.g2.com/categories/education-erp-suites), [Higher Education Student Information Systems](https://www.g2.com/categories/higher-education-student-information-systems), [K-12 Student Information Systems](https://www.g2.com/categories/k-12-student-information-systems) **Unique to Agentforce Education (formerly Salesforce Education Cloud) (2):** [Academic Advising Software](https://www.g2.com/categories/academic-advising), [Alumni Management Software](https://www.g2.com/categories/alumni-management) --- ## Reviewer Demographics ### By Company Size | Segment | Academia ERP by Serosoft | Agentforce Education (formerly Salesforce Education Cloud) | |---|---|---| | **Small-Business** | 16.7% | 15.8% | | **Mid-Market** | 70.8% | 50.0% | | **Enterprise** | 12.5% | 34.2% | ### By Industry #### Academia ERP by Serosoft - **Education Management:** 50.0% - **Higher Education:** 45.8% - **Primary/Secondary Education:** 4.2% #### Agentforce Education (formerly Salesforce Education Cloud) - **Higher Education:** 39.5% - **Education Management:** 31.6% - **Non-Profit Organization Management:** 5.3% - **Research:** 2.6% - **Primary/Secondary Education:** 2.6% - **Hospital & Health Care:** 2.6% - **Government Administration:** 2.6% - **Cosmetics:** 2.6% - **Computer Software:** 2.6% - **Commercial Real Estate:** 2.6% - **Other:** 5.3% --- ## Alternatives ### Alternatives to Academia ERP by Serosoft - [OpenEduCat](https://www.g2.com/products/openeducat/reviews) — 4.6/5 stars (147 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) — 4.2/5 stars (407 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) — 4.2/5 stars (742 reviews) - [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) — 4.8/5 stars (842 reviews) - [Follett Destiny Library Manager](https://www.g2.com/products/follett-software-follett-destiny-library-manager/reviews) — 4.3/5 stars (432 reviews) - [ParentSquare](https://www.g2.com/products/parentsquare/reviews) — 4.6/5 stars (335 reviews) - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) — 3.4/5 stars (263 reviews) - [Gradelink](https://www.g2.com/products/gradelink/reviews) — 4.7/5 stars (231 reviews) - [Infinite Campus](https://www.g2.com/products/infinite-campus/reviews) — 3.7/5 stars (203 reviews) - [Incident IQ](https://www.g2.com/products/incident-iq/reviews) — 4.6/5 stars (221 reviews) ### Alternatives to Agentforce Education (formerly Salesforce Education Cloud) - [Slate by Technolutions](https://www.g2.com/products/slate-by-technolutions/reviews) — 4.4/5 stars (74 reviews) - [Workday Student](https://www.g2.com/products/workday-student/reviews) — 4.0/5 stars (58 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) — 4.2/5 stars (407 reviews) - [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) — 4.8/5 stars (842 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) — 4.2/5 stars (742 reviews) - [Follett Destiny Library Manager](https://www.g2.com/products/follett-software-follett-destiny-library-manager/reviews) — 4.3/5 stars (432 reviews) - [ParentSquare](https://www.g2.com/products/parentsquare/reviews) — 4.6/5 stars (335 reviews) - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) — 3.4/5 stars (263 reviews) - [TargetX](https://www.g2.com/products/targetx/reviews) — 3.9/5 stars (38 reviews) - [Vaave](https://www.g2.com/products/coherendz-india-private-limited-vaave/reviews) — 4.8/5 stars (211 reviews) --- ## Top Discussions ### Academia ERP by Serosoft No discussions available for this product. ### Agentforce Education (formerly Salesforce Education Cloud) - Title: [Do universities use Salesforce?](https://www.g2.com/discussions/do-universities-use-salesforce) — 2 comments > **Top comment:** "Salesforce has introduced EDA ( education data architecture), which is a plus for a CRM. Many universities uses Salesforce. As example, and ine middle-east..." - Title: [Types of Educational Institutions](https://www.g2.com/discussions/types-of-educational-institutions) — 2 comments, 1 upvote > **Top comment:** "Super. I am excited to learn more about the new features of my favorite platform, which I often use for educational purposes. By the way, I recently found a..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/academia-erp-by-serosoft-vs-agentforce-education-formerly-salesforce-education-cloud)