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Compare Abstrakt Software and MaestroQA

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At a Glance
Abstrakt Software
Abstrakt Software
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (54.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Abstrakt Software
MaestroQA
MaestroQA
Star Rating
(321)4.8 out of 5
Market Segments
Mid-Market (54.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Request a demo today
Learn more about MaestroQA

Abstrakt Software vs MaestroQA

When assessing the two solutions, reviewers found Abstrakt Software easier to use and do business with overall. However, reviewers preferred the ease of set up with MaestroQA, along with administration.

  • Reviewers felt that MaestroQA meets the needs of their business better than Abstrakt Software.
  • When comparing quality of ongoing product support, reviewers felt that MaestroQA is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Abstrakt Software over MaestroQA.
Pricing
Entry-Level Pricing
Abstrakt Software
No pricing available
MaestroQA
Contact Us
Request a demo today
Learn more about MaestroQA
Free Trial
Abstrakt Software
No trial information available
MaestroQA
Free Trial is available
Ratings
Meets Requirements
9.1
63
9.4
256
Ease of Use
9.5
62
9.4
259
Ease of Setup
9.0
19
9.2
83
Ease of Admin
9.4
19
9.2
75
Quality of Support
9.4
62
9.7
248
Has the product been a good partner in doing business?
9.7
19
9.6
73
Product Direction (% positive)
9.6
59
9.4
235
Features by Category
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.2
36
Not enough data
Call Analytics
9.3
34
Not enough data
8.7
32
Not enough data
8.6
31
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
8.5
29
Not enough data
8.0
34
Not enough data
8.4
31
Not enough data
Generative AI
6.4
12
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
9.2
20
9.3
233
Quality Assurance
9.5
18
9.5
215
9.4
18
9.5
217
8.9
19
9.1
212
Engagement
9.2
18
9.4
217
9.0
19
9.3
213
9.6
19
9.1
196
Performance
9.0
19
9.3
199
9.5
19
9.5
197
Generative AI
Feature Not Available
9.1
66
8.8
7
9.2
66
Multilingual Customer SupportHide 13 FeaturesShow 13 Features
Not enough data
7.0
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
9.0
27
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
25
Not enough data
9.3
26
Not enough data
9.2
26
Not enough data
Feature Not Available
Not enough data
Feedback
Feature Not Available
Not enough data
9.2
24
Not enough data
9.3
25
Not enough data
9.2
23
Not enough data
9.1
25
Not enough data
8.8
23
Not enough data
Feature Not Available
Not enough data
Generative AI
7.7
11
Not enough data
Categories
Categories
Shared Categories
Abstrakt Software
Abstrakt Software
MaestroQA
MaestroQA
Abstrakt Software and MaestroQA are categorized as Conversation Intelligence and Contact Center Quality Assurance
Unique Categories
Abstrakt Software
Abstrakt Software is categorized as Sales Coaching
MaestroQA
MaestroQA is categorized as Multilingual Customer Support and Speech Analytics
Reviews
Reviewers' Company Size
Abstrakt Software
Abstrakt Software
Small-Business(50 or fewer emp.)
54.2%
Mid-Market(51-1000 emp.)
43.4%
Enterprise(> 1000 emp.)
2.4%
MaestroQA
MaestroQA
Small-Business(50 or fewer emp.)
16.3%
Mid-Market(51-1000 emp.)
54.4%
Enterprise(> 1000 emp.)
29.3%
Reviewers' Industry
Abstrakt Software
Abstrakt Software
Logistics and Supply Chain
22.9%
Computer Software
15.7%
Hospitality
8.4%
Outsourcing/Offshoring
6.0%
Insurance
6.0%
Other
41.0%
MaestroQA
MaestroQA
Consumer Services
23.1%
Computer Software
9.1%
Information Technology and Services
7.5%
Retail
6.2%
Telecommunications
5.9%
Other
48.2%
Alternatives
Abstrakt Software
Abstrakt Software Alternatives
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MaestroQA
MaestroQA Alternatives
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Discussions
Abstrakt Software
Abstrakt Software Discussions
What is abstract software used for?
1 Comment
Clare D.
CD
Abstrakt is a real-time call coaching software that can be used by sales reps or agents when live on a call. It provides automated playbooks and recommended...Read more
What is abstract software?
1 Comment
Clare D.
CD
Abstrakt is a real-time call coaching software. It's transforming the sales world as it's focused on real-time, live on a call... not post-call analytics.Read more
How do abstracts work?
1 Comment
Official Response from Abstrakt Software
Abstrakt is a real-time call coaching software. It can be used as a standalone software or integrated with your current dialer or sales engagement...Read more
MaestroQA
MaestroQA Discussions
Are you guys still testing the recording function?
1 Comment
Official Response from MaestroQA
Hi Daniel, Leah here from MaestroQA. Your question couldn't have come at a better time - we launched Screen Capture last week! This landing page has all the...Read more
Aside from the bar graph that shows after you signed in, are there any other charts that I can change into?
1 Comment
Vasu P.
VP
Hi! Yes. On the coaching page, you can adjust the filters to change the charts. If you are an Admin or Manager, you also have access to the Reporting module....Read more
Monty the Mongoose crying
MaestroQA has no more discussions with answers