G2 reviewers report that Absorb LMS excels in overall user satisfaction, boasting a significantly higher G2 Score compared to HowNow. Users appreciate its clean and intuitive navigation, which makes it easy for both admins and learners to use effectively.
Users say that Absorb LMS offers a robust support system, with many highlighting the quality of customer service. One user noted that their Customer Success Manager was instrumental in guiding them through challenges, showcasing Absorb's commitment to customer support.
Reviewers mention that while both platforms are user-friendly, HowNow shines with its dynamic content curation options and a continually evolving roadmap. Users have praised the HowNow+ catalogue for enhancing their learning experience, indicating a strong focus on content variety.
According to verified reviews, Absorb LMS has a more extensive feature set for course management, with users noting its capabilities in delivering and tracking content effectively. This is contrasted by HowNow, which, while functional, has received lower scores in areas like content delivery and tracking.
Users highlight that both platforms are easy to use, but Absorb LMS has a slight edge in ease of setup and administration. Reviewers have commented on the straightforward onboarding process, which is crucial for organizations looking to implement a new LMS quickly.
G2 reviewers indicate that while HowNow has a strong community and support, Absorb LMS outperforms it in terms of overall product direction and reliability, with users feeling more confident in its long-term viability and feature updates.
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