# Abnormal AI vs KnowBe4 Cloud Email Security (Formerly Egress) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Abnormal AI excels in user experience, with many users highlighting its **ease of use** and straightforward reporting features. One user mentioned, "I find Abnormal AI easy to use, which is great for email and account protection," indicating a smooth daily operation.
- **Users say** that KnowBe4 Cloud Email Security provides excellent visibility into email traffic, with features that allow users to see and remediate similar malicious emails in bulk. This capability is appreciated by users who value proactive email threat management.
- **Reviewers mention** that Abnormal AI has significantly reduced phishing threats, with one user stating, "Since adding Abnormal AI, we've seen a drastic reduction in phishing emails." This highlights its effectiveness in combating modern email threats, making it a strong choice for organizations focused on security.
- **According to verified reviews** , KnowBe4 Cloud Email Security is praised for its user-level email security management, including email tags that educate recipients about potential risks. Users appreciate this feature as it enhances overall security awareness within the organization.
- **G2 reviewers report** that both products have strong support, but Abnormal AI stands out with a higher quality of support rating. Users find the support straightforward and effective, which is crucial for resolving issues quickly and maintaining operational efficiency.
- **Users say** that while KnowBe4 Cloud Email Security has robust features for data loss prevention and compliance, Abnormal AI's automated monitoring process is a game-changer. One user noted, "It has automated my email monitoring process," which allows for more efficient management of email security.



| | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 72 | 74 | 
| **Largest Market Segment** | Enterprise (50.0% of reviews) | Mid-Market (55.1% of reviews) | 
| **Entry Level Price** | No pricing available | $5.30 25 Seat Per Month | 

---
## Top Pros & Cons

### Abnormal AI

Pros:
- Ease of Use (15 reviews)
- Customer Support (12 reviews)

Cons:
- Email Filtering Issues (3 reviews)
- Email Issues (3 reviews)

### KnowBe4 Cloud Email Security (Formerly Egress)

Pros:
- Email Security (7 reviews)
- Protection (6 reviews)

Cons:
- Dashboard Issues (2 reviews)
- Email Filtering Issues (2 reviews)

---
## Ratings Comparison
| Rating | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
  | **Meets Requirements** | 9.3 (48 reviews) | 9.0 (61 reviews) | 
  | **Ease of Use** | 9.7 (48 reviews) | 8.7 (62 reviews) | 
  | **Ease of Setup** | 9.5 (47 reviews) | 8.7 (43 reviews) | 
  | **Ease of Admin** | 9.5 (44 reviews) | 8.7 (44 reviews) | 
  | **Quality of Support** | 9.5 (48 reviews) | 8.9 (56 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (44 reviews) | 9.4 (42 reviews) | 
  | **Product Direction (% positive)** | 9.5 (43 reviews) | 8.4 (60 reviews) | 

---
## Pricing

### Abnormal AI

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### KnowBe4 Cloud Email Security (Formerly Egress)

#### Entry-Level Pricing

Plan: Defend 25-50 Seats

Price: $5.30 25 Seat Per Month

Description: Monthly Pricing Per Seat 3 Year

Key Features:
- AI-enabled phishing detection 
- Adaptive security architecture
- Contextual warning banners

[Browse all 8 editions](https://www.g2.com/products/knowbe4-cloud-email-security-formerly-egress/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Loss Prevention (DLP)

| Product | Score | Reviews |
|---|---|---|
| **Abnormal AI** | N/A | N/A |
| **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.4/10 | 8 |

#### Administration

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Data Management** | Not enough data | Not enough data | 
| **Incident Logs** | Not enough data | 8.3 (6 reviews) | 
| **Reporting** | Not enough data | 7.5 (8 reviews) | 

#### Governance

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Access Control** | Not enough data | 8.3 (5 reviews) | 
| **Compliance** | Not enough data | 8.3 (6 reviews) | 
| **Data Visibility** | Not enough data | 8.7 (5 reviews) | 

#### Security

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Encryption** | Not enough data | 9.2 (6 reviews) | 
| **Endpoint Intelligence** | Not enough data | 8.7 (5 reviews) | 
| **Activity Monitoring** | Not enough data | 8.3 (7 reviews) | 
| **Breach Detection** | Not enough data | 8.7 (5 reviews) | 

### Cloud Email Security

| Product | Score | Reviews |
|---|---|---|
| **Abnormal AI** | 8.6/10 | 37 |
| **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.1/10 | 16 |

#### Administration

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Intelligence Reporting** | 8.9 (33 reviews) | 8.3 (13 reviews) | 
| **Email Integration Suppor** | 9.5 (33 reviews) | 9.2 (12 reviews) | 
| **Access Management** | 9.0 (32 reviews) | 7.7 (10 reviews) | 
| **Data Loss Prevention** | 7.0 (27 reviews) | 7.4 (11 reviews) | 

#### Maintenance

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Auditing** | 8.0 (31 reviews) | 8.5 (12 reviews) | 
| **Allow and block lists** | 8.9 (30 reviews) | 8.9 (14 reviews) | 
| **Compliance** | 9.0 (29 reviews) | 7.8 (12 reviews) | 
| **Archiving** | 6.9 (23 reviews) | 6.7 (10 reviews) | 

#### Security

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Anti-Malware/Anti-Spam** | 9.3 (33 reviews) | 8.8 (14 reviews) | 
| **Encryption** | 7.1 (25 reviews) | 7.3 (10 reviews) | 
| **Quarantine** | 8.9 (28 reviews) | 8.6 (13 reviews) | 
| **Advanced Threat Protection (ATP)** | 9.3 (30 reviews) | 9.0 (12 reviews) | 
| **Anti-Phishing** | 9.4 (32 reviews) | 9.0 (14 reviews) | 
| **Account takeover prevention** | 9.5 (29 reviews) | 6.9 (9 reviews) | 

### Intelligent Email Protection

| Product | Score | Reviews |
|---|---|---|
| **Abnormal AI** | 9.0/10 | 27 |
| **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.8/10 | 16 |

#### Administration

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Compliance** | 9.3 (21 reviews) | 9.0 (14 reviews) | 
| **Intelligence Reporting** | 9.1 (24 reviews) | 8.9 (14 reviews) | 
| **Email Clients** | 8.9 (24 reviews) | 9.3 (16 reviews) | 
| **Role-Based Rules** | 8.8 (21 reviews) | 8.6 (11 reviews) | 

#### Detection

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Data Exfiltration Detection** | 7.8 (20 reviews) | 7.7 (11 reviews) | 
| **Activity Monitoring** | 8.7 (22 reviews) | 9.0 (12 reviews) | 
| **Real-Time Detection** | 9.1 (24 reviews) | 9.1 (13 reviews) | 

#### Protection

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Targeted Attack Prevention** | 9.2 (25 reviews) | 9.1 (11 reviews) | 
| **Policy Enforcement** | 9.3 (20 reviews) | 8.7 (13 reviews) | 
| **Spam Filtering** | 9.0 (23 reviews) | 8.7 (13 reviews) | 

#### Agentic AI - Intelligent Email Protection

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Autonomous Task Execution** | 9.4 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 9.4 (12 reviews) | Not enough data | 

### Email Encryption

| Product | Score | Reviews |
|---|---|---|
| **Abnormal AI** | N/A | N/A |
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |

#### Encryption Techniques - Email Encryption

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Encryption Algorithms** | Not enough data | Not enough data | 
| **Transport Encryption** | Not enough data | Not enough data | 
| **End-to-End Encryption** | Not enough data | Not enough data | 

#### Authentication, Verification, and Access Controls - Email Encryption

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Revocation Mechanisms** | Not enough data | Not enough data | 
| **Access Controls** | Not enough data | Not enough data | 
| **Digital Signatures** | Not enough data | Not enough data | 
| **Certificate Authorities** | Not enough data | Not enough data | 

#### Security Enhancements and Auditing - Email Encryption

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Malware Scanning** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Audit Trails** | Not enough data | Not enough data | 
| **Data Loss Prevention (DLP)** | Not enough data | Not enough data | 

#### Integration, Compatibility, and Usability - Email Encryption

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **User-Friendly Interfaces** | Not enough data | Not enough data | 
| **APIs and SDKs** | Not enough data | Not enough data | 
| **Email Client Integration** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 

### Email Anti-spam

| Product | Score | Reviews |
|---|---|---|
| **Abnormal AI** | 9.3/10 | 9 |
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |

#### Agentic AI - Email Anti-spam Features

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Autonomous Task Execution** | 9.4 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 9.2 (8 reviews) | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Abnormal AI** | N/A | N/A |
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |

#### Compliance

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security), [Intelligent Email Protection Software](https://www.g2.com/categories/intelligent-email-protection), [Email Anti-spam Software](https://www.g2.com/categories/email-anti-spam)

**Unique to Abnormal AI (1):** [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)

**Unique to KnowBe4 Cloud Email Security (Formerly Egress) (2):** [Email Encryption Software](https://www.g2.com/categories/email-encryption), [Data Loss Prevention (DLP) Software](https://www.g2.com/categories/data-loss-prevention-dlp)


---
## Reviewer Demographics

### By Company Size

| Segment | Abnormal AI | KnowBe4 Cloud Email Security (Formerly Egress) | 
|---|---|---|
| **Small-Business** | 2.9% | 30.4% | 
| **Mid-Market** | 47.1% | 55.1% | 
| **Enterprise** | 50.0% | 14.5% | 

### By Industry

#### Abnormal AI

- **Manufacturing:** 11.3%
- **Financial Services:** 11.3%
- **Automotive:** 6.5%
- **Non-Profit Organization Management:** 6.5%
- **Primary/Secondary Education:** 4.8%
- **Retail:** 4.8%
- **Information Technology and Services:** 4.8%
- **Entertainment:** 3.2%
- **Telecommunications:** 3.2%
- **Oil & Energy:** 3.2%
- **Other:** 40.3%

#### KnowBe4 Cloud Email Security (Formerly Egress)

- **Hospital & Health Care:** 18.8%
- **Information Technology and Services:** 5.8%
- **Education Management:** 5.8%
- **Legal Services:** 5.8%
- **Insurance:** 4.3%
- **Financial Services:** 4.3%
- **Law Practice:** 4.3%
- **Mental Health Care:** 4.3%
- **Information Services:** 2.9%
- **Primary/Secondary Education:** 2.9%
- **Other:** 40.6%

---
## Alternatives

### Alternatives to Abnormal AI

- [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (584 reviews)
- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (320 reviews)
- [Darktrace / EMAIL](https://www.g2.com/products/darktrace-email/reviews) — 3.9/5 stars (16 reviews)
- [IRONSCALES](https://www.g2.com/products/ironscales/reviews) — 4.7/5 stars (65 reviews)
- [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) — 4.5/5 stars (293 reviews)
- [Proofpoint Targeted Attack Protection For Email](https://www.g2.com/products/proofpoint-targeted-attack-protection-for-email/reviews) — 4.7/5 stars (39 reviews)
- [Proofpoint Adaptive Email Security](https://www.g2.com/products/proofpoint-adaptive-email-security/reviews) — 4.6/5 stars (45 reviews)
- [Check Point Harmony Email & Collaboration](https://www.g2.com/products/check-point-harmony-email-collaboration/reviews) — 4.6/5 stars (511 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [Valimail](https://www.g2.com/products/valimail/reviews) — 4.5/5 stars (459 reviews)

### Alternatives to KnowBe4 Cloud Email Security (Formerly Egress)

- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (320 reviews)
- [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (584 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (556 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)
- [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) — 4.5/5 stars (293 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [Check Point Harmony Email & Collaboration](https://www.g2.com/products/check-point-harmony-email-collaboration/reviews) — 4.6/5 stars (511 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (481 reviews)
- [Valimail](https://www.g2.com/products/valimail/reviews) — 4.5/5 stars (459 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)

---
## Top Discussions

### Abnormal AI

No discussions available for this product.

### KnowBe4 Cloud Email Security (Formerly Egress)

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/abnormal-ai-vs-knowbe4-cloud-email-security-formerly-egress)