G2 reviewers report that Poka.io excels in user satisfaction, boasting a higher star rating compared to ABB Electronic Work Instructions. Users appreciate features like the Work Instructions and paperless form submission, which enhance operational efficiency and morale among frontline workers.
Users say that ABB Electronic Work Instructions stands out for its robust 3D modeling capabilities, making it easier for manufacturing plant workers to follow complex instructions. This feature has been highlighted as a significant advantage over competitors, including Poka.io.
Reviewers mention that while Poka.io offers a user-friendly experience, it faces challenges in setup and administration compared to ABB, which is praised for its straightforward implementation process. Users have noted that ABB's ease of setup contributes to a smoother onboarding experience.
According to verified reviews, Poka.io has a strong focus on supporting mid-market businesses, with many users highlighting its ability to observe and develop frontline workers' skills. This focus on workforce development is a key differentiator for users in that segment.
Users appreciate the quality of support provided by both platforms, but ABB Electronic Work Instructions edges out with slightly higher ratings. Reviewers have noted that ABB's support is particularly effective in troubleshooting issues related to DCS and connected equipment.
G2 reviewers highlight that Poka.io's product direction is viewed positively, with users feeling optimistic about future updates and features. In contrast, ABB's product direction received mixed feedback, indicating a need for improvement in this area.
Pricing
Entry-Level Pricing
ABB Electronic Work Instructions
No pricing available
Poka.io
No pricing available
Free Trial
ABB Electronic Work Instructions
No trial information available
Poka.io
No trial information available
Ratings
Meets Requirements
8.9
25
8.5
200
Ease of Use
8.8
25
8.9
204
Ease of Setup
9.8
8
8.1
168
Ease of Admin
9.8
7
8.3
140
Quality of Support
9.1
23
8.8
192
Has the product been a good partner in doing business?
The most common integrations for Poka are with CMMS, MES, LMS and QMS platforms. Poka’s robust API can link to about any software, including SAP. Your...Read more
What kind of mobile devices does Poka support?
2 Comments
Official Response from Poka.io
Poka is available as a native iOS and a Web app. The Web app is compatible with all leading browsers and can be used on smartphones, tablets and computers.Read more
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