G2 reviewers report that Poka.io excels in user satisfaction, boasting a higher star rating compared to ABB Electronic Work Instructions. Users appreciate features like the Work Instructions and paperless form submission, which enhance operational efficiency and morale among frontline workers.
Users say that ABB Electronic Work Instructions stands out for its robust 3D modeling capabilities, making it easier for manufacturing plant workers to follow complex instructions. This feature has been highlighted as a significant advantage over competitors, including Poka.io.
Reviewers mention that while Poka.io offers a user-friendly experience, it faces challenges in setup and administration compared to ABB, which is praised for its straightforward implementation process. Users have noted that ABB's ease of setup contributes to a smoother onboarding experience.
According to verified reviews, Poka.io has a strong focus on supporting mid-market businesses, with many users highlighting its ability to observe and develop frontline workers' skills. This focus on workforce development is a key differentiator for users in that segment.
Users appreciate the quality of support provided by both platforms, but ABB Electronic Work Instructions edges out with slightly higher ratings. Reviewers have noted that ABB's support is particularly effective in troubleshooting issues related to DCS and connected equipment.
G2 reviewers highlight that Poka.io's product direction is viewed positively, with users feeling optimistic about future updates and features. In contrast, ABB's product direction received mixed feedback, indicating a need for improvement in this area.
Pricing
Entry-Level Pricing
ABB Electronic Work Instructions
No pricing available
Poka.io
No pricing available
Free Trial
ABB Electronic Work Instructions
No trial information available
Poka.io
No trial information available
Ratings
Meets Requirements
8.9
24
8.6
194
Ease of Use
8.8
24
8.9
198
Ease of Setup
9.8
7
8.1
162
Ease of Admin
9.8
7
8.3
140
Quality of Support
9.1
22
8.8
187
Has the product been a good partner in doing business?
After confirming that several prerequisites are in place, such as Wifi and mobile devices for example, Poka can be implemented in 6 weeks and in some cases,...Read more
How does Poka ensure version control of work instructions? How does Poka help us track documentation in order to achieve ISO certification?
2 Comments
Official Response from Poka.io
All work instructions (and Issues) in Poka are approved through a corporate-defined process prior to their being made available. Any changes must be approved...Read more
Do I need wi-fi in my factory to use Poka?
2 Comments
Official Response from Poka.io
Poka is a cloud-based application that delivers the most value when it can be used at the time and place of need by frontline workers on mobile devices. So...Read more
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