![]() A2 Hosting | ![]() ZeroLag | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
When assessing the two solutions, reviewers found A2 Hosting easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
reliability, service support efficiency, backup/restore automation
ZeroLag provides the infrastructure and reliability of the hosting giants, but the personal service and support of a friend. We know many of the support engineers by name and the one thing we can always count on is a prompt and friendly response.
If you are looking for fast acting support that deals with issues in a fast matter, this is not your hosting, be prepared to wait 2+ hours for any type of support and even longer for solutions.
We offered solution ideas to some inquires and received incomplete responses that ended up costing us an entire day for each back and forth. As an example: We submitted a ticket saying, "the firewall is blocking our IP. Please whitelist xxx.xxx.x.x"...