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At a Glance
Market Segments
Small-Business (58.9% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
8x8 Work
Star Rating
(805)4.2 out of 5
Market Segments
Small-Business (58.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkWebex Calling
Star Rating
(609)4.5 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Calling excels in call management with a score of 9.4, while 8x8 Work follows closely with 9.2. Reviewers mention that Webex's intuitive interface and robust features like call forwarding and voicemail transcription significantly enhance their communication experience.
- Reviewers mention that Webex Calling offers superior video conferencing capabilities, scoring 9.4 compared to 8x8 Work's 8.0. Users appreciate features like high-definition video quality and seamless integration with other Webex tools, making virtual meetings more effective.
- Users on G2 highlight the ease of use of Webex Calling, scoring 9.1, while 8x8 Work scores 8.6. Reviewers say that the straightforward setup process and user-friendly interface of Webex make it easier for teams to adopt and utilize the software quickly.
- Reviewers mention that Webex Calling provides better quality of support, scoring 8.9 compared to 8x8 Work's 8.1. Users report that Webex's customer service is responsive and knowledgeable, which is crucial for resolving issues promptly.
- Users say that Webex Calling shines in mobile accessibility with a score of 9.3, while 8x8 Work scores 9.0. Reviewers appreciate the mobile app's functionality, allowing them to manage calls and meetings on the go without losing quality.
- G2 users report that Webex Calling has a strong focus on security and compliance, scoring 9.3, while 8x8 Work scores 8.8. Reviewers mention that Webex's commitment to data protection and compliance with industry standards gives them peace of mind when using the platform.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
8x8 Work
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
8.6
606
9.2
483
Ease of Use
8.6
610
9.2
485
Ease of Setup
8.2
368
8.8
194
Ease of Admin
8.3
334
8.6
90
Quality of Support
8.1
574
8.9
454
Has the product been a good partner in doing business?
8.5
365
8.8
90
Product Direction (% positive)
7.9
580
9.2
473
Features by Category
Collaboration Tools
8.6
117
Not enough data
8.7
81
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
118
Not enough data
8.5
114
Not enough data
8.4
87
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
94
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
9.2
31
9.3
25
9.3
29
9.3
25
9.4
29
9.3
25
8.2
29
8.8
24
9.0
31
9.3
25
9.2
30
9.2
24
Advanced Features - Cloud PBX
8.9
29
8.8
24
8.6
28
8.2
24
8.8
30
8.6
25
9.2
30
8.4
25
Platform Basics - VoIP Providers
8.1
40
8.7
45
8.4
41
8.8
46
7.1
40
8.6
46
7.2
37
8.5
47
6.9
36
8.7
45
7.0
35
8.7
45
Basic Communication
8.9
358
|
Verified
9.3
355
|
Verified
7.6
188
|
Verified
9.1
335
|
Verified
8.0
236
|
Verified
9.0
331
|
Verified
7.5
188
|
Verified
8.9
328
8.3
261
|
Verified
9.1
350
|
Verified
9.0
309
|
Verified
9.0
338
|
Verified
Agentic AI - VoIP Providers
6.9
20
8.3
40
7.0
21
8.6
41
7.1
22
8.5
40
7.0
21
8.5
41
Access
7.9
218
9.0
313
7.7
134
|
Verified
8.8
310
8.4
258
|
Verified
9.0
309
|
Verified
Advanced Features
8.2
287
|
Verified
8.7
321
8.4
277
|
Verified
8.9
317
9.1
310
|
Verified
9.0
316
Agentic AI - UCaaS Platforms
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.3
7
Extensions
8.3
42
|
Verified
9.2
133
|
Verified
8.6
48
|
Verified
9.3
135
|
Verified
8.8
40
|
Verified
9.3
103
Features
8.7
51
|
Verified
9.2
133
Feature Not Available
9.1
103
8.2
37
|
Verified
9.1
140
|
Verified
8.5
49
|
Verified
9.4
141
|
Verified
8.1
44
|
Verified
9.4
139
|
Verified
7.7
34
9.0
133
Categories
Categories
Shared Categories
8x8 Work and Webex Calling are categorized as UCaaS Platforms, VoIP Providers, and Cloud PBX Platforms
Unique Categories
8x8 Work is categorized as Video Conferencing
Webex Calling is categorized as Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.3%
Information Technology and Services
26.6%
Computer Software
6.1%
Consumer Services
6.0%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.0%
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 Comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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