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Compare 8x8 Work and VoIP.ms 
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At a Glance
Market Segments
Small-Business (58.8% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
No pricing available
$0.009 Per Incoming Minute
8x8 Work
Star Rating
(810)4.2 out of 5
Market Segments
Small-Business (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkVoIP.ms
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.009 Per Incoming Minute
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 8x8 Work excels in providing a comprehensive communication solution, integrating calls, video meetings, team chat, and messaging into one user-friendly platform. Users appreciate how this integration has significantly improved collaboration within their teams.
- Users say that VoIP.ms stands out for its flexibility and cost-effectiveness, particularly for businesses with complex requirements. The pay-as-you-go model is highlighted as a major advantage, allowing users to manage costs effectively based on their usage.
- Reviewers mention that 8x8 Work offers a seamless experience for hybrid work environments, with reliable call quality and an intuitive mobile app that allows users to stay connected even when away from their desks. This ease of use is a significant draw for many teams.
- According to verified reviews, VoIP.ms is praised for its transparent pricing and geolocated servers, which cater to various office locations. This feature enhances the service's reliability and accessibility, making it a strong choice for businesses with multiple sites.
- G2 reviewers highlight that while 8x8 Work has a solid overall satisfaction score, some users have noted challenges with specific configurations, indicating that it may not always meet unique workflow needs as effectively as VoIP.ms.
- Users report that VoIP.ms has a higher rating for support quality and ease of administration, with many finding it easier to manage their accounts and receive assistance when needed, which can be crucial for businesses relying on consistent communication.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableVoIP.ms
Local Pay Per Minute - CAN & US48
$0.009
Per Incoming Minute
Get instant access to 50+ robust features including Call Encryption, Call Recording, Ring Groups, Digital Receptionist (IVR) and much more at a fraction of the cost.
- • Local phone numbers (DIDs) starting at $0.85/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada
Free Trial
8x8 Work
No trial information availableVoIP.ms
No trial information availableRatings
Meets Requirements
8.6
607
9.1
64
Ease of Use
8.6
611
9.1
64
Ease of Setup
8.2
369
8.8
49
Ease of Admin
8.3
334
9.3
47
Quality of Support
8.1
575
9.1
62
Has the product been a good partner in doing business?
8.5
365
9.3
48
Product Direction (% positive)
7.9
581
9.1
53
Features by Category
Collaboration Tools
8.6
117
Not enough data
8.7
81
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
118
Not enough data
8.5
114
Not enough data
8.4
87
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
94
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
Not enough data
8.5
42
Not enough data
7.1
40
Not enough data
7.2
37
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
8.9
358
|
Verified
9.6
49
7.6
188
|
Verified
Feature Not Available
8.0
236
|
Verified
7.9
24
7.5
188
|
Verified
Feature Not Available
8.3
261
|
Verified
8.9
31
9.0
309
|
Verified
8.9
30
Agentic AI - VoIP Providers
6.9
20
Not enough data
7.0
21
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
8.8
21
7.7
134
|
Verified
Feature Not Available
8.4
258
|
Verified
Feature Not Available
Advanced Features
8.2
287
|
Verified
8.6
29
8.4
277
|
Verified
8.9
28
9.1
310
|
Verified
9.4
44
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and VoIP.ms are categorized as VoIP Providers
Unique Categories
VoIP.ms has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VoIP.ms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.4%
Information Technology and Services
14.6%
Computer Software
10.1%
Marketing and Advertising
5.6%
Computer & Network Security
5.6%
Retail
4.5%
Other
59.6%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 Comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS
2 Comments
DJ
I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ...Read more
What sip phone do you enjoy?
1 Comment
JS
My most recent acquisition was the Yealink T-21. Very nice phone for very good price. Upgrade to the most recent software to avoid unwanted probing calls...Read more
How can I advertise and promote VOIP.ms?
1 Comment
AC
In matters of analysis, it is true and effective in development, improving.Read more
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