Compare 8x8 Work and Univerge Blue 
Featured Products
At a Glance
Market Segments
Small-Business (58.5% of reviews)
Small-Business (54.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
8x8 Work
Star Rating
(830)4.2 out of 5
Market Segments
Small-Business (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkUniverge Blue
Star Rating
(14)4.3 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Univerge BlueSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Univerge Blue excels in providing a seamless integration experience, making it particularly appealing for users who may not be tech-savvy. One user highlighted its "excellent quality" and "easy to maintain" features, which can be a significant advantage for teams looking for a straightforward solution.
- Users say that 8x8 Work stands out for its comprehensive communication capabilities, combining calls, video meetings, team chat, and messaging into one platform. This integration has reportedly improved collaboration significantly, with one reviewer noting it has "brought our team together" in a more efficient manner.
- Reviewers mention that while both platforms are user-friendly, Univerge Blue has a slight edge in ease of use, scoring higher in this area. Users appreciate its intuitive design, with one stating it helps in "doing smart work" and is "very easy to connect."
- According to verified reviews, 8x8 Work is praised for its mobile application, which allows users to stay connected on the go. This feature is particularly beneficial for hybrid work environments, as one user noted the ability to take calls away from their desk enhances flexibility.
- G2 reviewers highlight that Univerge Blue's customer support is a strong point, with a score that reflects high satisfaction. Users have expressed appreciation for the "excellent customer support" and the ease of implementation, which can be crucial for teams needing quick onboarding.
- Users report that while 8x8 Work offers reliable call quality and a clean interface, it faces challenges in some advanced features compared to Univerge Blue. For instance, users have noted that while 8x8 Work is effective for basic needs, it may not match the depth of features like screen sharing and presentations that Univerge Blue provides.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableUniverge Blue
No pricing availableFree Trial
8x8 Work
No trial information availableUniverge Blue
No trial information availableRatings
Meets Requirements
8.7
622
8.5
10
Ease of Use
8.6
627
8.8
10
Ease of Setup
8.2
384
8.3
8
Ease of Admin
8.4
341
Not enough data
Quality of Support
8.1
589
8.7
9
Has the product been a good partner in doing business?
8.5
371
Not enough data
Product Direction (% positive)
7.9
596
10.0
9
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Conferencing Options
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Application Tools
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
8.6
117
9.3
5
8.7
82
10.0
5
8.3
77
9.0
5
8.9
86
9.3
5
8.7
79
9.3
5
Meeting Coordination
8.2
116
9.3
5
8.9
119
9.3
5
8.5
114
10.0
5
8.5
88
9.7
5
Software Type
8.9
124
8.3
5
8.7
87
9.7
5
8.8
95
9.7
5
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.2
42
Not enough data
8.6
47
Not enough data
7.2
42
Not enough data
7.4
40
Not enough data
7.0
37
Not enough data
7.0
35
Not enough data
Basic Communication
9.0
367
|
Verified
Not enough data
7.6
191
|
Verified
Not enough data
8.0
241
|
Verified
Not enough data
7.5
190
|
Verified
Not enough data
8.3
264
|
Verified
Not enough data
9.0
311
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.2
22
Not enough data
7.1
22
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
Not enough data
7.7
135
|
Verified
Not enough data
8.3
260
|
Verified
Not enough data
Advanced Features
8.2
287
|
Verified
Not enough data
8.4
278
|
Verified
Not enough data
9.1
312
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Univerge Blue are categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Univerge Blue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.7%
Computer Software
5.9%
Insurance
4.1%
Hospital & Health Care
3.7%
Other
70.5%
Information Technology and Services
27.3%
Airlines/Aviation
18.2%
Consulting
9.1%
Online Media
9.1%
Oil & Energy
9.1%
Other
27.3%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
Univerge Blue has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
