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Compare 8x8 Work and TeleCMI 
Featured Products
At a Glance
Market Segments
Small-Business (58.7% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
No pricing available
$10 User/Month (Billed Annually)
8x8 Work
Star Rating
(810)4.2 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkTeleCMI
Star Rating
(275)4.8 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10 User/Month (Billed Annually)
Browse all 3 pricing plans8x8 Work vs TeleCMI
When assessing the two solutions, reviewers found TeleCMI easier to use, set up, and administer. Reviewers also preferred doing business with TeleCMI overall.
- Reviewers felt that TeleCMI meets the needs of their business better than 8x8 Work.
- When comparing quality of ongoing product support, reviewers felt that TeleCMI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TeleCMI over 8x8 Work.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableTeleCMI
Basic
$10
User/Month (Billed Annually)
Setup an inbound telephony setup with basic features
- 1,000 Free Minutes (toll-free excluded)
- Desktop App
- Call Recording
Free Trial
8x8 Work
No trial information availableTeleCMI
Free Trial is available
Ratings
Meets Requirements
8.6
608
9.5
200
Ease of Use
8.6
613
9.7
228
Ease of Setup
8.2
371
9.2
209
Ease of Admin
8.3
334
9.5
156
Quality of Support
8.1
576
9.7
198
Has the product been a good partner in doing business?
8.5
365
9.7
153
Product Direction (% positive)
7.9
582
9.8
221
Features by Category
Channels
Not enough data
9.1
13
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
8.1
8
Not enough data
9.0
8
Not enough data
8.3
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
15
Not enough data
8.7
5
Not enough data
8.1
6
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
7.7
5
Not enough data
7.4
9
Not enough data
8.2
17
Not enough data
8.6
7
Not enough data
8.3
5
Collaboration Tools
8.6
117
Not enough data
8.7
81
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
118
Not enough data
8.5
114
Not enough data
8.4
87
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
94
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
9.4
13
9.3
29
9.0
7
9.4
29
9.5
7
8.2
29
10.0
9
9.0
31
8.6
7
9.2
30
9.3
5
Advanced Features - Cloud PBX
8.9
29
9.8
7
8.6
28
8.9
9
8.8
30
9.4
14
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
Not enough data
8.5
42
Not enough data
7.1
40
Not enough data
7.2
37
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
8.9
358
|
Verified
9.5
61
7.6
188
|
Verified
7.6
25
8.0
236
|
Verified
8.6
28
7.5
188
|
Verified
7.5
18
8.3
261
|
Verified
8.9
43
9.0
309
|
Verified
9.1
39
Agentic AI - VoIP Providers
6.9
20
Not enough data
7.0
21
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
9.0
23
7.7
134
|
Verified
9.3
24
8.4
258
|
Verified
9.0
20
Advanced Features
8.2
287
|
Verified
8.9
40
8.4
277
|
Verified
9.0
24
9.1
310
|
Verified
9.5
43
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.7
46
Not enough data
7.7
21
Not enough data
9.2
35
Not enough data
9.5
38
Not enough data
Not enough data
Contacts
Not enough data
8.8
25
Not enough data
8.1
21
Not enough data
9.0
24
Insights
Not enough data
8.3
25
Not enough data
8.3
24
Not enough data
8.9
25
Not enough data
7.8
15
Not enough data
7.9
16
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and TeleCMI are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
8x8 Work is categorized as UCaaS Platforms and Video Conferencing
TeleCMI is categorized as Contact Center and Outbound Call Tracking
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeleCMI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.5%
Information Technology and Services
23.3%
Education Management
5.4%
Computer Software
5.4%
Hospital & Health Care
4.3%
Health, Wellness and Fitness
3.9%
Other
57.8%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
TeleCMI has no discussions with answers
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