# 8x8 Work vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that 8x8 Work excels in its **admin portal usability** , allowing users to make adjustments and troubleshoot issues with ease. This is particularly beneficial for organizations with frequent new hires, as users can create accounts quickly and efficiently.
- **Users say** that Quo stands out for its **all-in-one communication features** , combining voice and texting seamlessly. This integration simplifies workflows significantly, with direct messaging and call transfers enhancing user collaboration.
- **According to verified reviews** , 8x8 Work is praised for its **quick implementation** , with many users noting that they were able to set it up in less than a week, even after relocating. This reliability in setup is a key advantage for businesses needing to maintain a consistent corporate identity.
- **Reviewers mention** that Quo's **transcription and recording functions** are particularly valuable, especially for training purposes. Users appreciate the ability to use local numbers, which adds a personal touch to their business communications.
- **G2 reviewers highlight** that while 8x8 Work is a reliable cloud-based PBX solution with minimal downtime, it may not always meet the specific workflow needs of all users, leading to some configuration challenges.
- **Users express** that Quo's **snippets feature** enhances messaging efficiency, allowing for quicker communication. This, combined with its history and recorded integration, makes follow-ups easier and more organized, which is a significant plus for busy teams.



| | 8x8 Work | Quo | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 926 | 3,374 | 
| **Largest Market Segment** | Small-Business (54.7% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | No pricing available | $15.00 1 per user per month (billed annually) | 

---
## Top Pros & Cons

### 8x8 Work

Pros:
- Ease of Use (110 reviews)
- Easy Communication (60 reviews)

Cons:
- Customer Service (25 reviews)
- Customer Support (22 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

---
## Ratings Comparison
| Rating | 8x8 Work | Quo | 
|---|---|---|
  | **Meets Requirements** | 8.6 (669 reviews) | 9.3 (2882 reviews) | 
  | **Ease of Use** | 8.6 (678 reviews) | 9.4 (2929 reviews) | 
  | **Ease of Setup** | 8.3 (432 reviews) | 9.3 (2208 reviews) | 
  | **Ease of Admin** | 8.4 (390 reviews) | 9.4 (1240 reviews) | 
  | **Quality of Support** | 8.1 (634 reviews) | 9.3 (2705 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (416 reviews) | 9.5 (1226 reviews) | 
  | **Product Direction (% positive)** | 7.9 (635 reviews) | 9.4 (2779 reviews) | 

---
## Pricing

### 8x8 Work

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Quo

#### Entry-Level Pricing

Plan: Starter

Price: $15.00 1 per user per month (billed annually)

Description: For individuals and sole proprietors:

Key Features:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 8.7/10 | 153 |
| **Quo** | N/A | N/A |

#### Collaboration Tools

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Screen Sharing** | 8.6 (117 reviews) | Not enough data | 
| **Presentations** | 8.7 (82 reviews) | Not enough data | 
| **Whiteboarding** | 8.3 (77 reviews) | Not enough data | 
| **Live Chat** | 8.9 (86 reviews) | Not enough data | 
| **Hand Raising** | 8.7 (79 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Scheduling** | 8.2 (116 reviews) | Not enough data | 
| **Recording** | 8.9 (119 reviews) | Not enough data | 
| **Participant Permissions** | 8.5 (114 reviews) | Not enough data | 
| **One-Click Join** | 8.5 (88 reviews) | Not enough data | 

#### Software Type

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Mobile** | 8.9 (124 reviews) | Not enough data | 
| **Browser Application** | 8.7 (87 reviews) | Not enough data | 
| **Desktop Application** | 8.8 (96 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 9.0/10 | 40 |
| **Quo** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Call Management** | 9.3 (37 reviews) | Not enough data | 
| **Communication Management** | 9.3 (30 reviews) | Not enough data | 
| **Scalability** | 9.4 (32 reviews) | Not enough data | 
| **Integrations** | 8.2 (30 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.0 (34 reviews) | Not enough data | 
| **Accessibility** | 9.3 (32 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Security and Compliance** | 8.9 (30 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.5 (32 reviews) | Not enough data | 
| **Support and Reliability** | 8.7 (35 reviews) | Not enough data | 
| **Automated attendant** | 9.3 (34 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 7.9/10 | 442 |
| **Quo** | 8.4/10 | 2008 |

#### Platform Basics - VoIP Providers

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.3 (49 reviews) | 8.3 (483 reviews) | 
| **Call Management** | 8.4 (67 reviews) | 9.0 (562 reviews) | 
| **Network monitoring** | 7.3 (45 reviews) | 8.4 (481 reviews) | 
| **Integrations** | 7.4 (53 reviews) | 8.2 (504 reviews) | 
| **Virtual PBX** | 7.1 (38 reviews) | 7.8 (459 reviews) | 
| **SIP trunking services** | 7.1 (36 reviews) | 7.7 (452 reviews) | 

#### Basic Communication

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Phone Calls** | 9.0 (396 reviews) ✓ Verified | 9.4 (1930 reviews) | 
| **Video Calls** | 7.6 (194 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | 8.1 (250 reviews) ✓ Verified | 9.4 (1777 reviews) | 
| **Screen Sharing** | 7.5 (192 reviews) ✓ Verified | Feature Not Available | 
| **Conference Calls** | 8.3 (268 reviews) ✓ Verified | Feature Not Available | 
| **Desk-to-Desk Calls** | 9.0 (319 reviews) ✓ Verified | 8.8 (1334 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (23 reviews) | 7.8 (363 reviews) | 
| **Cross-system Integration** | 7.2 (23 reviews) | 7.9 (364 reviews) | 
| **Adaptive Learning** | 7.2 (23 reviews) | 8.1 (362 reviews) | 
| **Proactive Assistance** | 7.2 (23 reviews) | 8.0 (360 reviews) | 

#### Access

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Software Pairing** | 7.9 (219 reviews) | Feature Not Available | 
| **Browser Extension** | 7.8 (138 reviews) ✓ Verified | Feature Not Available | 
| **Individual Download** | 8.3 (267 reviews) ✓ Verified | 9.0 (1474 reviews) | 

#### Advanced Features

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Hold Music** | 8.2 (290 reviews) ✓ Verified | 7.7 (1064 reviews) | 
| **Automated Attendants** | 8.5 (290 reviews) ✓ Verified | 8.2 (1297 reviews) | 
| **VOiP Number** | 9.1 (326 reviews) ✓ Verified | 9.4 (1745 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | N/A | N/A |
| **Quo** | 7.3/10 | 48 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (48 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | N/A | N/A |
| **Quo** | 8.6/10 | 1147 |

#### Agentic AI - Outbound Call Tracking

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | 

#### Calling

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (994 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.5 (860 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 9.3 (983 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 9.1 (714 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | 

#### Contacts

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (1021 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | 

#### Insights

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (921 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (861 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (959 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 8.6 (115 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 7.9/10 | 66 |
| **Quo** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 5.7 (5 reviews) | Not enough data | 

#### Extensions

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Tenancy Flexibility** | 8.3 (42 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 8.7 (50 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.8 (41 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | 8x8 Work | Quo | 
|---|---|---|
| **Voicemail to Email** | 8.8 (55 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.2 (37 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 8.6 (51 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.0 (46 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 7.7 (34 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to 8x8 Work (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | 8x8 Work | Quo | 
|---|---|---|
| **Small-Business** | 54.7% | 91.4% | 
| **Mid-Market** | 34.7% | 7.3% | 
| **Enterprise** | 10.6% | 1.3% | 

### By Industry

#### 8x8 Work

- **Information Technology and Services:** 9.8%
- **Financial Services:** 6.5%
- **Computer Software:** 5.5%
- **Hospital & Health Care:** 4.3%
- **Insurance:** 4.1%
- **Marketing and Advertising:** 3.3%
- **Health, Wellness and Fitness:** 3.1%
- **Real Estate:** 3.1%
- **Telecommunications:** 2.9%
- **Retail:** 2.9%
- **Other:** 54.5%

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

---
## Alternatives

### Alternatives to 8x8 Work

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1369 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56396 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1840 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (331 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1369 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)

---
## Top Discussions

### 8x8 Work

- Title: [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) — 3 comments
  > **Top comment:** "Comment deleted by user."
- Title: [My name is abdirisak  I really like to this software.](https://www.g2.com/discussions/my-name-is-abdirisak-i-really-like-to-this-software) — 2 comments, 2 upvotes
  > **Top comment:** "excellent and intelligent segmentation "
- Title: [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) — 1 comment
  > **Top comment:** "Undoubtedly, Yes!"
- Title: [How do you use an 8x8 meeting?](https://www.g2.com/discussions/how-do-you-use-an-8x8-meeting) — 1 comment
  > **Top comment:** "👍 good"

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/8x8-work-vs-quo-quo)