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Compare 8x8 Work and Ooma Office 
At a Glance
Market Segments
Small-Business (58.5% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
No pricing available
$19.95 1 User Per Month
8x8 Work
Star Rating
(817)4.2 out of 5
Market Segments
Small-Business (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkOoma Office
Star Rating
(131)4.6 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.95 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Ooma Office excels in user experience, with many praising its intuitive interface and ease of use. Users specifically highlight the seamless transition between desktop, web, and mobile apps, making it a great choice for remote work.
- According to verified reviews, 8x8 Work stands out for its all-in-one communication solution, integrating calls, video meetings, team chat, and messaging. This comprehensive approach has significantly improved collaboration for teams, as noted by users who appreciate the consistent call quality.
- Users say that Ooma Office offers a quick and straightforward setup process, with features like the virtual receptionist being easy to program. This has been a major plus for small businesses looking to get up and running without hassle.
- Reviewers mention that while 8x8 Work is user-friendly, some find it slightly less intuitive than Ooma Office. However, its mobile app is a highlight, allowing users to stay connected even when away from their desks, which is crucial for hybrid work environments.
- G2 reviewers indicate that Ooma Office has a strong focus on customer support, with many users rating their experience highly. The quality of support is often cited as a reason for their satisfaction, reinforcing the product's reliability for small businesses.
- According to recent feedback, while 8x8 Work has a broader market presence, Ooma Office's dedicated focus on small businesses allows it to cater specifically to their needs, making it a preferred choice for users seeking tailored solutions.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableOoma Office
Ooma Office
$19.95
1 User Per Month
No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico.
- Virtual Receptionist- Automate how you manage incoming calls and play custom messages
- Ooma Office Mobile App with SMS Messaging
- Ring Groups/Multi Extension Dialing
Free Trial
8x8 Work
No trial information availableOoma Office
Free Trial is available
Ratings
Meets Requirements
8.6
615
9.1
104
Ease of Use
8.6
620
9.0
105
Ease of Setup
8.2
377
9.1
96
Ease of Admin
8.4
336
9.0
79
Quality of Support
8.1
582
9.1
103
Has the product been a good partner in doing business?
8.5
366
9.1
78
Product Direction (% positive)
7.9
589
9.0
96
Features by Category
Collaboration Tools
8.6
117
Not enough data
8.7
82
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
119
Not enough data
8.5
114
Not enough data
8.5
88
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
95
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
41
Not enough data
8.5
44
Not enough data
7.1
40
Not enough data
7.4
39
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
9.0
363
|
Verified
9.2
88
7.6
191
|
Verified
7.4
39
8.0
240
|
Verified
Feature Not Available
7.5
190
|
Verified
6.8
40
8.3
264
|
Verified
8.5
56
9.0
311
|
Verified
8.9
64
Agentic AI - VoIP Providers
7.2
22
Feature Not Available
7.1
22
Feature Not Available
7.1
22
Feature Not Available
7.0
21
Feature Not Available
Access
7.9
218
7.7
42
7.7
135
|
Verified
7.6
40
8.4
259
|
Verified
8.6
52
Advanced Features
8.2
287
|
Verified
8.7
63
8.4
278
|
Verified
8.9
79
9.1
310
|
Verified
9.4
79
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Ooma Office are categorized as VoIP Providers
Unique Categories
Ooma Office has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ooma Office
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.7%
Computer Software
6.0%
Insurance
4.1%
Hospital & Health Care
3.8%
Other
70.3%
Insurance
11.9%
Construction
6.3%
Legal Services
5.6%
Non-Profit Organization Management
4.0%
Financial Services
4.0%
Other
68.3%
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
Ooma Office has no discussions with answers
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