Compare 8x8 Work and OnSIP 
Featured Products
At a Glance
Market Segments
Small-Business (58.2% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
No pricing available
$18.95 user/month
8x8 Work
Star Rating
(835)4.2 out of 5
Market Segments
Small-Business (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkOnSIP
Star Rating
(28)4.1 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
$18.95 user/month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 8x8 Work excels in providing a comprehensive communication solution, integrating calls, video meetings, team chat, and messaging into one platform. Users appreciate how this integration has significantly improved collaboration within their teams.
- Users say that OnSIP stands out for its exceptional customer support, with many highlighting the responsiveness and knowledge of the US-based support team. This level of support empowers users to solve problems independently, which is a significant advantage for small businesses.
- Reviewers mention that 8x8 Work is particularly user-friendly, with a clean interface that makes navigation easy. The mobile app feature allows users to stay connected on the go, which is crucial for teams that operate in hybrid work environments.
- According to verified reviews, OnSIP offers competitive pricing that many users find unbeatable for phone services. This affordability is especially appealing to small businesses looking to manage costs without sacrificing quality.
- G2 reviewers highlight that while both platforms have solid call quality, OnSIP receives higher praise for its phone call features, with users noting the clarity and reliability of their calls, which is essential for effective communication.
- Users express that while 8x8 Work has a slightly lower score in ease of setup compared to OnSIP, many find its initial setup straightforward and quick, allowing teams to get started without significant delays, which is a plus for businesses needing immediate solutions.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableOnSIP
Unlimited
$18.95
user/month
Your all-in-one business phone system – phones included!
Free Trial
8x8 Work
No trial information availableOnSIP
Free Trial is available
Ratings
Meets Requirements
8.7
624
8.8
17
Ease of Use
8.6
629
8.4
17
Ease of Setup
8.2
386
8.5
9
Ease of Admin
8.4
342
8.8
10
Quality of Support
8.1
591
9.4
14
Has the product been a good partner in doing business?
8.5
372
9.2
8
Product Direction (% positive)
7.9
598
6.4
13
Features by Category
Collaboration Tools
8.6
117
Not enough data
8.7
82
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
119
Not enough data
8.5
114
Not enough data
8.5
88
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
95
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.2
42
Not enough data
8.6
47
Not enough data
7.2
42
Not enough data
7.4
40
Not enough data
7.0
37
Not enough data
7.0
35
Not enough data
Basic Communication
9.0
369
|
Verified
9.2
13
7.6
191
|
Verified
Not enough data
8.0
241
|
Verified
Not enough data
7.5
190
|
Verified
Not enough data
8.3
264
|
Verified
Not enough data
9.0
311
|
Verified
9.1
11
Agentic AI - VoIP Providers
7.2
22
Not enough data
7.1
22
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
8.3
5
7.7
135
|
Verified
Not enough data
8.3
261
|
Verified
8.8
10
Advanced Features
8.2
287
|
Verified
8.3
8
8.4
278
|
Verified
9.2
8
9.1
312
|
Verified
9.3
9
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and OnSIP are categorized as VoIP Providers
Unique Categories
OnSIP has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.7%
Computer Software
5.9%
Insurance
4.1%
Hospital & Health Care
3.7%
Other
70.6%
Non-Profit Organization Management
15.4%
Hospital & Health Care
11.5%
Computer Software
11.5%
Medical Devices
7.7%
Marketing and Advertising
7.7%
Other
46.2%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
OnSIP has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
