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Compare 8x8 Work and Jitsi 
Featured Products
At a Glance
Market Segments
Small-Business (58.7% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
8x8 Work
Star Rating
(810)4.2 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkJitsi
Star Rating
(190)4.3 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about JitsiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jitsi excels in ease of use, with many users appreciating its simple interface and the ability to start video calls without any hassle. One user highlighted, "It’s free, open-source, and super easy to start a video call — no login or download hassle."
- Users say that 8x8 Work provides a comprehensive communication solution, integrating calls, video meetings, team chat, and messaging into one platform. This has significantly improved collaboration for teams, as noted by a reviewer who mentioned, "8x8 Work has been a great communication solution for our team."
- According to verified reviews, Jitsi's open-source nature and focus on privacy are major advantages, with users appreciating the end-to-end encryption and the option to self-host. One user stated, "I appreciate that Jitsi is open-source and privacy-focused," which resonates well with those concerned about data security.
- Reviewers mention that while Jitsi has a strong mobile application that supports high-quality video conferencing, 8x8 Work's mobile app is also praised for its reliability, allowing users to make and receive calls on the go. A user noted, "I like that it has a mobile app that allows us to take calls or make calls even if we're away from our desk."
- G2 reviewers highlight that 8x8 Work's setup process is straightforward, making it easy for teams to get started quickly. One user remarked on the initial setup, saying, "The initial setup was very easy and quick," which is a significant advantage for organizations looking to implement a new tool efficiently.
- Users say that Jitsi's strong performance in features like screen sharing and hand raising enhances user engagement during meetings, with scores reflecting high satisfaction. A reviewer noted, "I love this platform for its simplicity and user-friendly interface," emphasizing its effectiveness in facilitating interactive sessions.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableJitsi
No pricing availableFree Trial
8x8 Work
No trial information availableJitsi
No trial information availableRatings
Meets Requirements
8.6
608
8.7
129
Ease of Use
8.6
613
9.0
129
Ease of Setup
8.2
371
8.5
48
Ease of Admin
8.3
334
8.3
40
Quality of Support
8.1
576
7.8
103
Has the product been a good partner in doing business?
8.5
365
8.1
36
Product Direction (% positive)
7.9
582
8.6
115
Features by Category
Collaboration Tools
8.6
117
8.7
101
|
Verified
8.7
81
8.5
80
8.3
77
7.8
72
8.9
86
8.7
85
|
Verified
8.7
79
9.0
79
Meeting Coordination
8.2
116
8.0
87
|
Verified
8.9
118
8.1
88
|
Verified
8.5
114
8.4
95
|
Verified
8.4
87
8.8
82
|
Verified
Software Type
8.9
124
8.3
99
|
Verified
8.7
87
8.7
83
|
Verified
8.8
94
8.3
74
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
Not enough data
8.5
42
Not enough data
7.1
40
Not enough data
7.2
37
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
8.9
358
|
Verified
Not enough data
7.6
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.5
188
|
Verified
Not enough data
8.3
261
|
Verified
Not enough data
9.0
309
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.9
20
Not enough data
7.0
21
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
Not enough data
7.7
134
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
Advanced Features
8.2
287
|
Verified
Not enough data
8.4
277
|
Verified
Not enough data
9.1
310
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Jitsi are categorized as Video Conferencing
Unique Categories
Jitsi has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jitsi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.5%
Information Technology and Services
15.6%
Computer Software
13.9%
Education Management
5.8%
Telecommunications
5.2%
Non-Profit Organization Management
5.2%
Other
54.3%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 Comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
What are some of the additional features that are available on Jitsi which common users are not aware of?
1 Comment
MS
There are a few additional features that may be lesser-known or underutilized:
1. End-to-End Encryption: Jitsi provides an option for end-to-end...Read more
What are the advantages of Jitsi?
1 Comment
PG
The use interface, the voice clarity, other key featuresRead more
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