# 8x8 Work vs InterMIND Comparison

| | 8x8 Work | InterMIND | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 927 | 34 | 
| **Largest Market Segment** | Small-Business (54.6% of reviews) | Small-Business (65.4% of reviews) | 
| **Entry Level Price** | No pricing available | $0.00 | 

---
## Top Pros & Cons

### 8x8 Work

Pros:
- Ease of Use (110 reviews)
- Easy Communication (60 reviews)

Cons:
- Customer Service (25 reviews)
- Customer Support (22 reviews)

### InterMIND

Pros:
- Ease of Use (3 reviews)
- Easy Setup (3 reviews)

Cons:
- Limited Features (2 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | 8x8 Work | InterMIND | 
|---|---|---|
  | **Meets Requirements** | 8.6 (669 reviews) | 9.0 (20 reviews) | 
  | **Ease of Use** | 8.6 (679 reviews) | 9.3 (20 reviews) | 
  | **Ease of Setup** | 8.3 (433 reviews) | 9.0 (7 reviews) | 
  | **Ease of Admin** | 8.4 (390 reviews) | 9.3 (5 reviews) | 
  | **Quality of Support** | 8.1 (634 reviews) | 9.0 (20 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (416 reviews) | 8.7 (5 reviews) | 
  | **Product Direction (% positive)** | 7.9 (635 reviews) | 9.4 (19 reviews) | 

---
## Pricing

### 8x8 Work

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### InterMIND

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: Free, forever

Key Features:
- Host up to 100 participants
- Group meetings for up to 40 hours
- Unlimited recording

[Browse all 4 editions](https://www.g2.com/products/intermind/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 8.7/10 | 153 |
| **InterMIND** | 9.2/10 | 27 |

#### Collaboration Tools

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Screen Sharing** | 8.6 (117 reviews) | 9.2 (18 reviews) | 
| **Presentations** | 8.7 (82 reviews) | Feature Not Available | 
| **Whiteboarding** | 8.3 (77 reviews) | 9.3 (17 reviews) | 
| **Live Chat** | 8.9 (86 reviews) | 9.1 (17 reviews) | 
| **Hand Raising** | 8.7 (79 reviews) | Feature Not Available | 

#### Meeting Coordination

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Scheduling** | 8.2 (116 reviews) | 9.2 (17 reviews) | 
| **Recording** | 8.9 (119 reviews) | 9.1 (18 reviews) | 
| **Participant Permissions** | 8.5 (114 reviews) | 9.0 (15 reviews) | 
| **One-Click Join** | 8.5 (88 reviews) | 9.2 (18 reviews) | 

#### Software Type

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Mobile** | 8.9 (124 reviews) | 9.0 (16 reviews) | 
| **Browser Application** | 8.7 (87 reviews) | 9.2 (18 reviews) | 
| **Desktop Application** | 8.8 (96 reviews) | 9.4 (18 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 9.2 (6 reviews) | 
| **Decision Making** | Not enough data | 9.0 (5 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 9.0/10 | 40 |
| **InterMIND** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Call Management** | 9.3 (37 reviews) | Not enough data | 
| **Communication Management** | 9.3 (30 reviews) | Not enough data | 
| **Scalability** | 9.4 (32 reviews) | Not enough data | 
| **Integrations** | 8.2 (30 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.0 (34 reviews) | Not enough data | 
| **Accessibility** | 9.3 (32 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Security and Compliance** | 8.9 (30 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.5 (32 reviews) | Not enough data | 
| **Support and Reliability** | 8.7 (35 reviews) | Not enough data | 
| **Automated attendant** | 9.3 (34 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 7.9/10 | 443 |
| **InterMIND** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.3 (49 reviews) | Not enough data | 
| **Call Management** | 8.4 (67 reviews) | Not enough data | 
| **Network monitoring** | 7.3 (45 reviews) | Not enough data | 
| **Integrations** | 7.4 (54 reviews) | Not enough data | 
| **Virtual PBX** | 7.1 (38 reviews) | Not enough data | 
| **SIP trunking services** | 7.1 (36 reviews) | Not enough data | 

#### Basic Communication

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Phone Calls** | 9.0 (397 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 7.6 (194 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.1 (250 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 7.5 (192 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 8.3 (268 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.0 (319 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (23 reviews) | Not enough data | 

#### Access

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Software Pairing** | 7.9 (219 reviews) | Not enough data | 
| **Browser Extension** | 7.8 (138 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 8.3 (267 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Hold Music** | 8.2 (290 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.5 (290 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.1 (326 reviews) ✓ Verified | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **8x8 Work** | 7.9/10 | 66 |
| **InterMIND** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 5.7 (5 reviews) | Not enough data | 

#### Extensions

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Tenancy Flexibility** | 8.3 (42 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 8.7 (50 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.8 (41 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | 8x8 Work | InterMIND | 
|---|---|---|
| **Voicemail to Email** | 8.8 (55 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.2 (37 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 8.6 (51 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.0 (46 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 7.7 (34 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to 8x8 Work (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | 8x8 Work | InterMIND | 
|---|---|---|
| **Small-Business** | 54.6% | 65.4% | 
| **Mid-Market** | 34.8% | 26.9% | 
| **Enterprise** | 10.6% | 7.7% | 

### By Industry

#### 8x8 Work

- **Information Technology and Services:** 9.7%
- **Financial Services:** 6.6%
- **Computer Software:** 5.5%
- **Hospital & Health Care:** 4.3%
- **Insurance:** 4.1%
- **Marketing and Advertising:** 3.2%
- **Health, Wellness and Fitness:** 3.1%
- **Real Estate:** 3.1%
- **Telecommunications:** 2.9%
- **Retail:** 2.9%
- **Other:** 54.4%

#### InterMIND

- **Information Technology and Services:** 16.0%
- **Accounting:** 12.0%
- **Computer Software:** 12.0%
- **Marketing and Advertising:** 8.0%
- **Airlines/Aviation:** 4.0%
- **Apparel & Fashion:** 4.0%
- **Computer & Network Security:** 4.0%
- **Consumer Services:** 4.0%
- **Design:** 4.0%
- **Furniture:** 4.0%
- **Other:** 28.0%

---
## Alternatives

### Alternatives to 8x8 Work

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3568 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4168 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56419 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1549 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

### Alternatives to InterMIND

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56419 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19058 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48047 reviews)
- [Whereby Meetings](https://www.g2.com/products/whereby-meetings/reviews) — 4.6/5 stars (1169 reviews)
- [Jitsi](https://www.g2.com/products/jitsi/reviews) — 4.3/5 stars (228 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17099 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18896 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) — 4.3/5 stars (730 reviews)

---
## Top Discussions

### 8x8 Work

- Title: [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) — 3 comments
  > **Top comment:** "Comment deleted by user."
- Title: [My name is abdirisak  I really like to this software.](https://www.g2.com/discussions/my-name-is-abdirisak-i-really-like-to-this-software) — 2 comments, 2 upvotes
  > **Top comment:** "excellent and intelligent segmentation "
- Title: [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) — 1 comment
  > **Top comment:** "Undoubtedly, Yes!"
- Title: [How do you use an 8x8 meeting?](https://www.g2.com/discussions/how-do-you-use-an-8x8-meeting) — 1 comment
  > **Top comment:** "👍 good"

### InterMIND

- Title: [What is iMind used for?](https://www.g2.com/discussions/what-is-imind-used-for) — 1 comment
  > **Top comment:** "Video Conference "
- Title: [What are the five essential characteristics of mind mapping?](https://www.g2.com/discussions/what-are-the-five-essential-characteristics-of-mind-mapping) — 1 comment
  > **Top comment:** "Thank you for your question!

1 Account users can quickly prepare for meetings by reviewing, previewing, and viewing previous recordings
2 Participants..."
- Title: [What is mind software?](https://www.g2.com/discussions/what-is-mind-software) — 1 comment
  > **Top comment:** "Comment deleted by user."
- Title: [The UI design of this Application is very nice. I like some of the animations they have included there.](https://www.g2.com/discussions/the-ui-design-of-this-application-is-very-nice-i-like-some-of-the-animations-they-have-included-there) — 1 comment, 1 upvote
  > **Top comment:** "Hi Dafid - thank you so much for your kind review. I'll be sure to pass the feedback onto the product team.

In the meantime, you can keep up to date with..."
- Title: [How to completely master the mind?](https://www.g2.com/discussions/como-dominar-por-completo-la-mente) — 1 comment, 1 upvote
  > **Top comment:** "Trying to keep a grip on the mind, being disciplined, mastering the mind, and avoiding everything that revolves around it."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/8x8-work-vs-intermind)