Compare 8x8 Work and Grasshopper

At a Glance
8x8 Work
8x8 Work
Star Rating
(835)4.2 out of 5
Market Segments
Small-Business (58.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 Work
Grasshopper
Grasshopper
Star Rating
(155)3.9 out of 5
Market Segments
Small-Business (86.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that 8x8 Work excels in providing a comprehensive communication solution, integrating calls, video meetings, team chat, and messaging into one platform. Users appreciate how this integration has significantly improved collaboration, making it easier to manage daily communications.
  • Users say that Grasshopper is particularly effective for small businesses, offering a user-friendly experience for making calls and sending texts. One reviewer highlighted its ability to facilitate international calls, making it a valuable tool for those working overseas.
  • According to verified reviews, 8x8 Work stands out for its reliable call quality and seamless functionality for hybrid work environments. Users have noted that the mobile app allows them to stay connected even when away from their desks, enhancing flexibility and productivity.
  • Reviewers mention that while Grasshopper is easy to navigate, it may not fully meet the diverse needs of larger teams or those requiring advanced features. Some users have pointed out limitations in conference calling capabilities compared to 8x8 Work, which offers a more robust solution in this area.
  • G2 reviewers highlight that both platforms are relatively easy to set up, but 8x8 Work receives higher praise for its straightforward onboarding process. Users have commented on the clean design and simplicity of 8x8 Work, making it accessible for teams with varying levels of technical expertise.
  • Users express that Grasshopper's support quality is decent, but 8x8 Work tends to provide a more responsive and helpful support experience. Reviewers have noted that 8x8 Work's customer service is a strong point, contributing to a more positive overall experience.
Pricing
Entry-Level Pricing
8x8 Work
No pricing available
Grasshopper
True Solo
$14.00
Per Month
Browse all 3 pricing plans
Free Trial
8x8 Work
No trial information available
Grasshopper
Free Trial is available
Ratings
Meets Requirements
8.7
622
8.3
125
Ease of Use
8.6
627
8.0
127
Ease of Setup
8.2
384
7.7
67
Ease of Admin
8.4
340
8.3
61
Quality of Support
8.1
589
7.6
108
Has the product been a good partner in doing business?
8.5
370
7.6
60
Product Direction (% positive)
7.9
596
6.0
124
Features by Category
8.7
155
Not enough data
Collaboration Tools
8.6
117
Not enough data
8.7
82
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
119
Not enough data
8.5
114
Not enough data
8.5
88
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
95
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.3
30
Not enough data
9.3
28
Not enough data
9.5
28
Not enough data
8.2
28
Not enough data
9.0
30
Not enough data
9.2
29
Not enough data
Advanced Features - Cloud PBX
8.9
28
Not enough data
8.5
27
Not enough data
8.7
29
Not enough data
9.2
29
Not enough data
7.9
397
7.4
92
Platform Basics - VoIP Providers
8.1
41
Not enough data
8.6
46
Not enough data
7.4
41
Not enough data
7.4
39
Feature Not Available
6.9
36
Not enough data
7.1
34
Not enough data
Basic Communication
9.0
367
|
Verified
8.9
83
|
Verified
7.6
190
|
Verified
Feature Not Available
8.1
240
|
Verified
6.9
15
7.5
189
|
Verified
Feature Not Available
8.3
263
|
Verified
4.6
15
|
Verified
9.0
310
|
Verified
7.6
42
|
Verified
Agentic AI - VoIP Providers
7.2
22
Not enough data
7.1
22
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
217
6.3
22
7.7
134
|
Verified
6.5
19
8.4
259
|
Verified
8.5
56
|
Verified
Advanced Features
8.2
286
|
Verified
7.7
65
|
Verified
8.4
277
|
Verified
8.2
56
|
Verified
9.1
311
|
Verified
8.9
55
|
Verified
8.5
64
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.5
41
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
39
|
Verified
Not enough data
Features
8.7
50
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
36
|
Verified
Not enough data
8.7
48
|
Verified
Not enough data
8.3
43
|
Verified
Not enough data
8.0
33
Not enough data
Categories
Categories
Shared Categories
8x8 Work
8x8 Work
Grasshopper
Grasshopper
8x8 Work and Grasshopper are categorized as VoIP Providers
Unique Categories
8x8 Work
8x8 Work is categorized as UCaaS Platforms, Video Conferencing, and Cloud PBX Platforms
Grasshopper
Grasshopper has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
8x8 Work
Small-Business(50 or fewer emp.)
58.4%
Mid-Market(51-1000 emp.)
31.7%
Enterprise(> 1000 emp.)
9.9%
Grasshopper
Grasshopper
Small-Business(50 or fewer emp.)
86.4%
Mid-Market(51-1000 emp.)
9.1%
Enterprise(> 1000 emp.)
4.5%
Reviewers' Industry
8x8 Work
8x8 Work
Information Technology and Services
9.1%
Financial Services
6.7%
Computer Software
5.9%
Insurance
4.1%
Hospital & Health Care
3.7%
Other
70.5%
Grasshopper
Grasshopper
Information Technology and Services
9.7%
Consumer Services
6.5%
Marketing and Advertising
5.8%
Internet
5.2%
Financial Services
4.5%
Other
68.2%
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Grasshopper
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Discussions
8x8 Work
8x8 Work Discussions
Is 8x8 video conferencing secure?
3 Comments
Zahid N.
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
Muhammad A.
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
Nasir S.
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
Grasshopper
Grasshopper Discussions
What is Grasshopper software used for?
1 Comment
Amber S.
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
What is Grasshopper connect?
1 Comment
Curtis g.
CG
No idea unfortunately, I apologizeRead more
Monty the Mongoose crying
Grasshopper has no more discussions with answers