Compare 8x8 Work and Crexendo 
Featured Products
At a Glance
Market Segments
Small-Business (58.2% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
8x8 Work
Star Rating
(835)4.2 out of 5
Market Segments
Small-Business (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkCrexendo
Star Rating
(334)4.9 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CrexendoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Crexendo excels in user support, with many users highlighting the exceptional assistance they received. One user mentioned, "Carly has truly gone above and beyond in helping me," showcasing the personalized and knowledgeable support that new users can expect.
- Users say that Crexendo's interface is notably easy to navigate, with a recent reviewer stating, "The system is very easy to use." This ease of use is a significant advantage for small businesses looking for a straightforward communication solution.
- According to verified reviews, 8x8 Work shines in its capacity for large meetings, with features like end-to-end encryption and meeting locks. Users appreciate the ability to conduct extensive video conferences without needing additional tools, making it a versatile option for larger teams.
- Reviewers mention that while 8x8 Work offers solid functionality for video conferencing and messaging, some users have found it less intuitive compared to Crexendo. One user noted the ease of use for manual calling and video conferencing, but others have pointed out challenges in setup and administration.
- G2 reviewers highlight that Crexendo has a strong focus on small businesses, with 78.4% of reviews coming from this segment. This specialization allows Crexendo to tailor its features and support to meet the specific needs of smaller organizations, which can be a deciding factor for many buyers.
- Users report that 8x8 Work provides valuable CRM integrations, enhancing its functionality for businesses that rely on customer relationship management. This feature is particularly appealing for users who want a seamless experience without needing multiple tools, although some still prefer the simplicity of Crexendo's offerings.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableCrexendo
No pricing availableFree Trial
8x8 Work
No trial information availableCrexendo
No trial information availableRatings
Meets Requirements
8.7
624
9.8
272
Ease of Use
8.6
629
9.7
277
Ease of Setup
8.2
386
9.5
235
Ease of Admin
8.4
342
9.5
192
Quality of Support
8.1
591
9.8
276
Has the product been a good partner in doing business?
8.5
372
9.8
196
Product Direction (% positive)
7.9
598
9.7
269
Features by Category
Channels
Not enough data
9.2
69
Not enough data
9.3
69
Not enough data
Feature Not Available
Design
Not enough data
9.5
70
Not enough data
8.8
65
Not enough data
9.4
77
Not enough data
9.6
79
Not enough data
9.7
74
Generative AI
Not enough data
8.8
30
Not enough data
8.8
30
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.6
117
Not enough data
8.7
82
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
119
Not enough data
8.5
114
Not enough data
8.5
88
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
95
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.2
42
8.9
42
8.6
47
9.7
46
7.2
42
Feature Not Available
7.4
40
8.5
39
7.0
37
9.2
34
7.0
35
8.9
35
Basic Communication
9.0
369
|
Verified
9.9
216
7.6
191
|
Verified
8.5
147
8.0
241
|
Verified
8.8
154
7.5
190
|
Verified
8.3
137
8.3
264
|
Verified
9.3
162
9.0
311
|
Verified
9.7
192
Agentic AI - VoIP Providers
7.2
22
7.6
22
7.1
22
7.9
22
7.1
22
Feature Not Available
7.0
21
Feature Not Available
Access
7.9
218
8.6
132
7.7
135
|
Verified
8.8
135
8.3
261
|
Verified
Feature Not Available
Advanced Features
8.2
287
|
Verified
9.1
174
8.4
278
|
Verified
9.4
189
9.1
312
|
Verified
9.6
192
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
10.0
17
8.6
48
|
Verified
10.0
19
8.8
40
|
Verified
9.9
17
Features
8.7
51
|
Verified
10.0
22
Feature Not Available
10.0
18
8.2
37
|
Verified
9.1
15
8.5
49
|
Verified
9.5
16
8.1
44
|
Verified
9.4
14
7.7
34
9.0
13
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Crexendo are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
8x8 Work is categorized as Video Conferencing and Cloud PBX Platforms
Crexendo is categorized as Customer Communications Management, Contact Center, and AI Customer Support Agents
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Crexendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.7%
Computer Software
5.9%
Insurance
4.1%
Hospital & Health Care
3.7%
Other
70.6%
Non-Profit Organization Management
8.6%
Construction
7.1%
Hospital & Health Care
5.6%
Automotive
4.3%
Accounting
3.7%
Other
70.7%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
What is Crexendo used for?
2 Comments
MP
They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services.Read more
Crexendo has no more discussions with answers
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