Compare 8x8 Work and Webex Suite 
Featured Products
At a Glance
Market Segments
Small-Business (58.2% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00
8x8 Work
Star Rating
(835)4.2 out of 5
Market Segments
Small-Business (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkWebex Suite
Star Rating
(18,771)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Suite excels in providing a comprehensive platform that integrates meetings, messaging, and calls seamlessly. Users appreciate how this integration eliminates the need for multiple tools, enhancing overall productivity and communication quality.
- Users say that 8x8 Work is intuitive and easy to set up, with quick installation processes that make it accessible for new team members. The ability to switch between phone and cell seamlessly is highlighted as a significant advantage for on-the-go communication.
- Reviewers mention that Webex Suite offers superior video and audio quality, even in larger meetings. Features like screen sharing, breakout rooms, and organized messaging spaces contribute to a more structured and effective collaboration experience.
- According to verified reviews, while 8x8 Work is praised for its simplicity and reliability in business communication, some users feel it lacks the advanced features found in Webex Suite, particularly in areas like real-time collaboration tools and meeting controls.
- G2 reviewers highlight that Webex Suite's quality of support is notably higher, with users reporting responsive assistance and a well-designed platform that feels tailored for professional teamwork. This contrasts with 8x8 Work, where some users have expressed a desire for improved support options.
- Users appreciate the flexibility of Webex Suite in adapting to various business needs, with features like scheduling and recording that enhance meeting management. In comparison, while 8x8 Work offers solid call quality and chat functionalities, it may not meet the demands of larger enterprises as effectively as Webex Suite does.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableWebex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
8x8 Work
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.7
624
8.9
14,728
Ease of Use
8.6
629
8.7
14,778
Ease of Setup
8.2
386
8.5
2,986
Ease of Admin
8.4
342
8.5
2,627
Quality of Support
8.1
591
8.5
11,791
Has the product been a good partner in doing business?
8.5
372
8.7
2,522
Product Direction (% positive)
7.9
598
7.8
14,184
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
Not enough data
8.6
943
Not enough data
8.8
1046
Not enough data
8.5
957
Business Instant Messaging
Not enough data
8.9
1019
Not enough data
8.9
962
Business Instant Messaging
Not enough data
8.7
905
Not enough data
8.8
963
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
53
AI - Business Instant Messaging
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.1
54
Not enough data
7.7
53
Agentic AI - Business Instant Messaging
Not enough data
7.8
36
Not enough data
7.6
36
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
Not enough data
8.9
4895
Not enough data
8.5
4250
|
Verified
Not enough data
8.8
4607
|
Verified
Not enough data
8.9
5122
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5492
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4344
|
Verified
Not enough data
8.8
4909
|
Verified
Not enough data
8.7
4874
Agentic AI - Screen Sharing
Not enough data
7.5
51
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Collaboration Tools
8.6
117
9.0
10182
|
Verified
8.7
82
9.1
2965
|
Verified
8.3
77
8.8
2648
|
Verified
8.9
86
9.0
3207
|
Verified
8.7
79
9.0
3037
Meeting Coordination
8.2
116
8.7
9165
8.9
119
8.7
8650
|
Verified
8.5
114
8.7
9016
|
Verified
8.5
88
8.8
3171
|
Verified
Software Type
8.9
124
8.6
7745
|
Verified
8.7
87
8.8
3105
|
Verified
8.8
95
9.0
3255
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
96
Not enough data
7.8
91
Not enough data
7.9
90
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
42
Not enough data
9.3
42
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.2
42
8.9
11
8.6
47
8.9
11
7.2
42
9.5
10
7.4
40
9.3
10
7.0
37
8.9
9
7.0
35
8.2
10
Basic Communication
9.0
369
|
Verified
8.8
246
7.6
191
|
Verified
8.7
232
8.0
241
|
Verified
8.6
212
7.5
190
|
Verified
9.0
259
8.3
264
|
Verified
9.0
260
9.0
311
|
Verified
8.6
147
Agentic AI - VoIP Providers
7.2
22
7.4
7
7.1
22
8.1
7
7.1
22
7.6
7
7.0
21
6.9
6
Access
7.9
218
8.3
163
7.7
135
|
Verified
8.4
187
8.3
261
|
Verified
8.4
177
Advanced Features
8.2
287
|
Verified
7.9
134
8.4
278
|
Verified
8.2
135
9.1
312
|
Verified
8.6
178
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
8.3
42
|
Verified
9.0
146
8.6
48
|
Verified
8.9
162
8.8
40
|
Verified
9.0
105
Features
8.7
51
|
Verified
9.0
158
Feature Not Available
8.8
101
8.2
37
|
Verified
9.0
153
8.5
49
|
Verified
9.1
171
8.1
44
|
Verified
9.1
155
7.7
34
9.1
142
Categories
Categories
Shared Categories
8x8 Work and Webex Suite are categorized as UCaaS Platforms, VoIP Providers, and Video Conferencing
Unique Categories
8x8 Work is categorized as Cloud PBX Platforms
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, and AI Meeting Assistants
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.7%
Computer Software
5.9%
Insurance
4.1%
Hospital & Health Care
3.7%
Other
70.6%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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