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At a Glance
Market Segments
Small-Business (58.8% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00
8x8 Work
Star Rating
(807)4.2 out of 5
Market Segments
Small-Business (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkWebex Suite
Star Rating
(18,605)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Suite excels in Screen Sharing with a score of 9.0, while 8x8 Work falls behind at 7.4. Reviewers mention that Webex's screen sharing is seamless and allows for easy collaboration during meetings.
- Reviewers mention that Webex Suite's Video Conferencing capabilities are superior, scoring 9.1 compared to 8x8 Work's 8.0. Users appreciate the high-quality video and the ability to host large meetings without lag.
- Users on G2 highlight Webex Suite's File Sharing feature, scoring 9.0, as a standout, while 8x8 Work scores 8.1. Reviewers say that the ease of sharing documents during calls enhances productivity significantly.
- G2 users report that Webex Suite's Voicemail to Email feature, scoring 9.0, is highly effective, whereas 8x8 Work's score of 8.7 indicates room for improvement. Users mention that receiving voicemails directly in their inbox streamlines communication.
- Reviewers mention that Webex Suite's Presentations feature scores 9.1, making it a preferred choice for users who frequently present in meetings, while 8x8 Work's score of 8.7 suggests it may not be as robust in this area.
- Users say that Webex Suite's Quality of Support is rated at 8.5, which is higher than 8x8 Work's 8.1. Reviewers appreciate the responsive customer service and extensive resources available for troubleshooting.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableWebex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
8x8 Work
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.6
607
8.9
14,647
Ease of Use
8.6
612
8.7
14,697
Ease of Setup
8.2
370
8.4
2,910
Ease of Admin
8.3
334
8.5
2,597
Quality of Support
8.1
575
8.5
11,715
Has the product been a good partner in doing business?
8.5
365
8.7
2,491
Product Direction (% positive)
7.9
581
7.8
14,106
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
Not enough data
8.6
941
Not enough data
8.8
1045
Not enough data
8.5
959
Business Instant Messaging
Not enough data
9.0
1011
Not enough data
8.9
954
Business Instant Messaging
Not enough data
8.7
902
Not enough data
8.8
962
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
55
AI - Business Instant Messaging
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.7
68
Not enough data
8.6
64
Not enough data
8.5
65
Not enough data
8.4
67
Office Customization
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.6
63
Guest Tools
Not enough data
8.5
61
Not enough data
8.7
62
Not enough data
8.8
58
Collaboration Tools
Not enough data
8.6
64
Not enough data
8.9
66
Not enough data
9.1
65
Not enough data
8.9
64
Agentic AI - Virtual Workspaces
Not enough data
7.8
30
Not enough data
7.6
30
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4897
Not enough data
8.5
4254
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5120
|
Verified
Conferencing Options
Not enough data
9.0
5263
|
Verified
Not enough data
9.0
5489
|
Verified
Not enough data
9.0
5402
|
Verified
Application Tools
Not enough data
8.8
4346
|
Verified
Not enough data
8.8
4905
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.7
49
Collaboration
Not enough data
9.1
34
Not enough data
8.7
34
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.4
15
Collaboration Tools
8.6
117
9.0
10151
|
Verified
8.7
81
9.1
2955
|
Verified
8.3
77
8.8
2638
|
Verified
8.9
86
9.0
3181
|
Verified
8.7
79
9.0
3030
Meeting Coordination
8.2
116
8.7
9142
8.9
118
8.7
8633
|
Verified
8.5
114
8.7
9006
|
Verified
8.4
87
8.8
3160
|
Verified
Software Type
8.9
124
8.6
7736
|
Verified
8.7
87
8.8
3098
|
Verified
8.8
94
9.0
3243
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
89
Not enough data
7.8
84
Not enough data
7.9
86
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
8.9
11
8.4
41
8.9
11
7.1
40
9.5
10
7.2
37
9.3
10
6.9
36
8.9
9
7.0
35
8.2
10
Basic Communication
8.9
358
|
Verified
8.8
242
7.6
188
|
Verified
8.7
228
8.0
236
|
Verified
8.6
209
7.5
188
|
Verified
9.0
256
8.3
261
|
Verified
9.0
257
9.0
309
|
Verified
8.6
146
Agentic AI - VoIP Providers
6.9
20
7.4
7
7.0
21
8.1
7
7.1
22
7.6
7
7.0
21
6.9
6
Access
7.9
218
8.3
162
7.7
134
|
Verified
8.4
187
8.4
258
|
Verified
8.4
178
Advanced Features
8.2
287
|
Verified
7.9
134
8.4
277
|
Verified
8.2
134
9.1
310
|
Verified
8.6
179
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
8.3
42
|
Verified
9.0
146
8.6
48
|
Verified
8.9
162
8.8
40
|
Verified
9.0
105
Features
8.7
51
|
Verified
9.0
158
Feature Not Available
8.8
101
8.2
37
|
Verified
9.0
153
8.5
49
|
Verified
9.1
171
8.1
44
|
Verified
9.1
153
7.7
34
9.1
141
Categories
Categories
Shared Categories
8x8 Work and Webex Suite are categorized as UCaaS Platforms, VoIP Providers, and Video Conferencing
Unique Categories
8x8 Work is categorized as Cloud PBX Platforms
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, and AI Meeting Assistants
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.4%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 Comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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