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Compare 8x8 Work and Cisco Unified Communications Manager (CallManager) 
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8x8 Work
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At a Glance
Market Segments
Small-Business (58.9% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
8x8 Work
Star Rating
(806)4.2 out of 5
Market Segments
Small-Business (58.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkCisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 8x8 Work excels in user-friendliness, with many users appreciating its intuitive interface and seamless integration of calls, video meetings, and messaging. This all-in-one platform significantly enhances daily collaboration, making it a favorite for teams looking for simplicity.
- Users say that Cisco Unified Communications Manager (CallManager) is a robust solution for organizations needing a secure, local datacenter-managed collaboration platform. Its ability to support a wide range of audio and video devices makes it ideal for closed networks, although some users note a steeper learning curve.
- According to verified reviews, 8x8 Work's quick setup process is a standout feature, with users highlighting how easy it is to get started right out of the box. This contrasts with CallManager, where some users mention that the initial setup can be more complex and requires a deeper understanding of the system.
- Reviewers mention that while both platforms offer strong call quality, Cisco Unified Communications Manager (CallManager) is particularly praised for its exceptional performance in phone and conference calls. Users appreciate its stability and reliability, especially in environments where communication is critical.
- G2 reviewers highlight that 8x8 Work is particularly well-suited for small businesses, with features that cater to hybrid work environments. Users enjoy the mobile app that allows for calls on the go, which is a significant advantage for teams that are often away from their desks.
- Users report that Cisco Unified Communications Manager (CallManager) shines in its ability to integrate with other Cisco products, such as Unity Connection for voicemail features. This makes it a powerful choice for organizations already invested in Cisco's ecosystem, although it may not be as accessible for those unfamiliar with the platform.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableCisco Unified Communications Manager (CallManager)
No pricing availableFree Trial
8x8 Work
No trial information availableCisco Unified Communications Manager (CallManager)
No trial information availableRatings
Meets Requirements
8.6
606
9.1
90
Ease of Use
8.6
610
8.2
91
Ease of Setup
8.2
368
6.9
51
Ease of Admin
8.3
334
8.0
53
Quality of Support
8.1
574
8.6
86
Has the product been a good partner in doing business?
8.5
365
8.8
52
Product Direction (% positive)
7.9
580
8.4
89
Features by Category
Collaboration Tools
8.6
117
Not enough data
8.7
81
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
118
Not enough data
8.5
114
Not enough data
8.4
87
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
94
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
Not enough data
8.4
41
Not enough data
7.1
40
Not enough data
7.2
37
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
8.9
358
|
Verified
9.8
40
|
Verified
7.6
188
|
Verified
8.7
29
|
Verified
8.0
236
|
Verified
8.2
34
|
Verified
7.5
188
|
Verified
7.7
8
8.3
261
|
Verified
9.4
38
|
Verified
9.0
309
|
Verified
9.8
39
|
Verified
Agentic AI - VoIP Providers
6.9
20
Not enough data
7.0
21
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
7.9
29
7.7
134
|
Verified
7.6
27
8.4
258
|
Verified
7.3
25
|
Verified
Advanced Features
8.2
287
|
Verified
9.1
33
|
Verified
8.4
277
|
Verified
8.6
35
|
Verified
9.1
310
|
Verified
9.1
9
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Feature Not Available
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Feature Not Available
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Cisco Unified Communications Manager (CallManager) are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
8x8 Work is categorized as Video Conferencing and Cloud PBX Platforms
Cisco Unified Communications Manager (CallManager) is categorized as Audio Conferencing
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.3%
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 Comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
Cisco Unified Communications Manager (CallManager) has no discussions with answers
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