Compare 8x8 Work and Bandwidth 
Featured Products
At a Glance
Market Segments
Small-Business (58.2% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
8x8 Work
Star Rating
(835)4.2 out of 5
Market Segments
Small-Business (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkBandwidth
Star Rating
(472)4.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BandwidthSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bandwidth excels in call quality and support, with users highlighting its reliable voice communication and strong API suite. This is particularly beneficial for businesses that prioritize seamless integration and low latency in their communications.
- Users say that 8x8 Work offers a comprehensive communication solution by combining calls, video meetings, and messaging into one platform. This integration has significantly improved collaboration for teams, making it a strong choice for those looking for an all-in-one tool.
- Reviewers mention that Bandwidth's ease of setup is a standout feature, with many praising the intuitive onboarding process. This can be a major advantage for small businesses that need to get up and running quickly without extensive training.
- According to verified reviews, 8x8 Work is noted for its user-friendly interface and mobile app, which allows users to stay connected even when away from their desks. This flexibility is particularly appealing for hybrid work environments.
- G2 reviewers highlight Bandwidth's strong performance in customer support, with many users expressing satisfaction with the assistance they receive. This level of support can be crucial for businesses that rely heavily on their communication tools.
- Users report that while 8x8 Work is easy to use, some have found it less robust in specific features compared to Bandwidth, particularly in areas like call management and network monitoring. This could be a consideration for businesses with more complex communication needs.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableBandwidth
No pricing availableFree Trial
8x8 Work
No trial information availableBandwidth
Free Trial is available
Ratings
Meets Requirements
8.7
624
8.9
332
Ease of Use
8.6
629
8.8
364
Ease of Setup
8.2
386
8.6
218
Ease of Admin
8.4
342
8.8
196
Quality of Support
8.1
591
8.9
330
Has the product been a good partner in doing business?
8.5
372
9.0
199
Product Direction (% positive)
7.9
598
8.9
325
Features by Category
Collaboration Tools
8.6
117
Not enough data
8.7
82
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
119
Not enough data
8.5
114
Not enough data
8.5
88
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
95
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
54
|
Verified
Not enough data
8.0
47
|
Verified
Not enough data
8.1
52
|
Verified
Support
Not enough data
7.8
58
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
63
|
Verified
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.2
42
Not enough data
8.6
47
9.3
5
7.2
42
6.9
6
7.4
40
8.3
6
7.0
37
Not enough data
7.0
35
8.8
7
Basic Communication
9.0
369
|
Verified
9.1
44
7.6
191
|
Verified
7.6
15
8.0
241
|
Verified
8.3
17
7.5
190
|
Verified
7.6
16
8.3
264
|
Verified
8.6
30
9.0
311
|
Verified
8.9
17
Agentic AI - VoIP Providers
7.2
22
Not enough data
7.1
22
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
7.8
16
7.7
135
|
Verified
7.2
25
8.3
261
|
Verified
7.3
16
Advanced Features
8.2
287
|
Verified
7.0
22
8.4
278
|
Verified
7.5
25
9.1
312
|
Verified
9.3
44
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Bandwidth are categorized as VoIP Providers
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bandwidth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.7%
Computer Software
5.9%
Insurance
4.1%
Hospital & Health Care
3.7%
Other
70.6%
Telecommunications
58.6%
Information Technology and Services
12.0%
Computer Software
8.2%
Internet
2.4%
Marketing and Advertising
2.4%
Other
16.5%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
Do you offer International service?
1 Comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 Comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 Comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
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